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Yokoy

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Company health

Employee growth
43% increase in the last year
Web traffic
8% increase in the last quarter
Financing
December 2021 - $108M

Ratings

G2
4.5/5
(5)
Capterra
4.5/5
(41)
Glassdoor
3.9/5
(44)

Yokoy description

Yokoy is an AI-powered software platform designed to simplify and automate how businesses manage expenses, invoices, and payments. It combines expense reports, corporate card management, and invoice processing into one system. Yokoy helps companies enforce spending policies, reduce manual work through automation, and provides data-driven insights into spending habits. This makes financial operations more efficient and gives greater control over company finances. Yokoy is suited for mid-sized to large companies across various industries and integrates with existing financial software.


What companies are using Yokoy?

Crisp is using Yokoy
Crisp
On running is using Yokoy
On running
Intersport is using Yokoy
Intersport
Hoval is using Yokoy
Hoval
DB Schenker is using Yokoy
DB Schenker
ISS Facility Services UK is using Yokoy
ISS Facility Services UK
BREITLING is using Yokoy
BREITLING
Austrian Airlines is using Yokoy
Austrian Airlines
AEG is using Yokoy
AEG
Zapier is used by Crisp, On running, Intersport, Hoval, DB Schenker, ISS Facility Services UK, BREITLING, Austrian Airlines, AEG.

Who is Yokoy best for

Yokoy is an AI-powered spend management platform ideal for mid-sized businesses in finance, retail, or e-commerce. It automates expense reports, invoice processing, and payments, simplifying financial operations. Users praise the automated receipt scanning and multi-currency support but note occasional issues with credit card feeds and the mobile app.

  • Best for medium-sized businesses.

  • Ideal for finance, retail, or e-commerce companies.


Yokoy features

Type in the name of the feature or in your own words tell us what you need
Supported

Yokoy allows users to upload receipts directly in the app.

Supported

Yokoy offers company cards integrated with its expense management software.

Supported

Yokoy automatically enforces spending policies based on predefined rules and limits, helping prevent out-of-policy expenses.

Supported

Yokoy automates invoice processing, approvals, and payments, reducing manual work and errors.

Supported

Yokoy automates corporate card reconciliation, tracks unsubmitted expenses, and provides spending oversight within its platform.

Supported

Yokoy automates expense processing, reducing manual data entry and saving time.

Supported

Yokoy can generate expense summaries and detailed expense breakdowns.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Customer Service

Rather negative
-0.5

Ease of Use

Strongly positive
+1

Reliability and Performance

Neutral
+0

Yokoy reviews

We've summarised 46 Yokoy reviews (Yokoy Capterra reviews and Yokoy G2 reviews) and summarised the main points below.

Pros of Yokoy
  • Expense claiming is generally praised for its simplicity and automation.
  • Receipt scanning and pre-filling of expense details are considered big time-savers.
  • Yokoy is appreciated for its multi-currency handling and international invoice management.
  • Users highlight the smooth integration with existing financial systems like SAP.
  • Customer service is generally regarded as friendly and supportive.
Cons of Yokoy
  • Credit card feed reported to have issues, particularly with UBS cards.
  • Implementation process through partners described as expensive and not always necessary.
  • Mobile app experience lags behind the desktop version.
  • Occasional issues canceling invoices.
  • Limited customization for specific needs.
  • Credit card availability and delivery times can be a bottleneck.
  • Expense-to-card matching process and credit note management need improvement.
  • Some reporting features and dashboard views could be more user-friendly.

Yokoy pricing

The commentary is based on 1 reviews from Yokoy Capterra reviews.

Yokoy's pricing model lacks transparency, especially regarding implementation costs. Users have reported unexpectedly high consulting fees, despite limited value received. While the software itself streamlines expense management, the overall cost may be a concern for smaller businesses.

Users sentiment

Strongly negative
-1

See the Yokoy pricing page.


Yokoy alternatives

  • Logo of Payhawk
    yokoy vs Payhawk
    Better for companies with USD payments or those operating in Australia. Higher rated Payhawk alternative. Customer service is a strong point.
    Read more
  • Logo of SAP Concur
    SAP Concur
    Better for travel expense management and suited for businesses of all sizes. Has broader industry coverage. Has more website traffic momentum but slower employee growth. Users dislike the outdated UI and complicated mobile experience.
    Read more
  • Logo of Airbase
    Airbase
    Better fit for mid-sized businesses. Has more momentum currently. A Yokoy alternative and competitor.
    Read more
  • Logo of OpenEnvoy
    OpenEnvoy
    More focused on AP automation and spend management. Has stronger website traffic momentum. Higher G2 rating, but fewer reviews than Yokoy. Lacks expense reporting features like corporate cards and expense reports.
    Read more
  • Logo of Webexpenses
    Webexpenses
    Better for smaller businesses and those focused on travel and expense management. It has positive user reviews for ease of use and expense tracking, along with more flexible pricing options. Webexpenses is growing faster and offers broader industry coverage.
    Read more
  • Logo of Xero
    Xero
    Better for core accounting functionalities. A more affordable Yokoy alternative for small and medium businesses. Not as focused on expense management and lacks corporate card features.
    Read more

Yokoy FAQ

  • What is Yokoy and what does Yokoy do?

    Yokoy is an AI-powered spend management platform automating expense reports, company cards, and invoice processing. It streamlines financial operations, enforces spending policies, and provides data-driven insights for mid-sized to large businesses. Yokoy integrates with existing financial software and simplifies expense management.

  • How does Yokoy integrate with other tools?

    Yokoy integrates with existing financial systems, notable examples including SAP. It also offers integrations for corporate card management and automated invoice processing with various accounting software. This allows for streamlined data flow and enhanced financial control.

  • What the main competitors of Yokoy?

    Yokoy's main competitors include SAP Concur, Payhawk, Airbase, and OpenEnvoy. These platforms offer similar expense management, invoice processing, and corporate card solutions, often targeting mid-sized to large businesses seeking to automate financial operations.

  • Is Yokoy legit?

    Yokoy is a legitimate AI-powered spend management platform. User reviews praise its automated expense tracking, receipt scanning, and multi-currency support. However, some users have reported issues with credit card feeds and the mobile app. So, while Yokoy is safe and offers valuable features, consider these potential drawbacks.

  • How much does Yokoy cost?

    I couldn't find pricing details for Yokoy. For the most current information on Yokoy's pricing, it's best to contact them directly or visit their official website.

  • Is Yokoy customer service good?

    Yokoy's customer service receives mixed reviews. While some users describe it as friendly and supportive, others express frustration with slow response times and unresolved issues, particularly with credit card feeds. Several customers mention long waits for support and a lack of follow-up.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.