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Zoho Expense

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Company health

Employee growth
22% increase in the last year
Web traffic
3% decrease in the last quarter

Ratings

G2
4.5/5
(1200)
Capterra
4.6/5
(960)

Zoho Expense description

Zoho Expense is a travel and expense management software designed for businesses of all sizes. It helps automate expense reporting, streamline corporate travel approvals, and gain control over spending. Its features include expense tracking, mileage tracking, card reconciliation, and integrations with other software. Zoho Expense aims to simplify expense management, reduce manual work, and provide insights into company spending.


Who is Zoho Expense best for

Zoho Expense simplifies expense reporting and travel management for businesses of all sizes. Users love its ease of use, auto receipt scan, and integration with Zoho Books. However, some find the pricing a bit high and desire more report customization. It streamlines expense tracking, mileage logging, and corporate card reconciliation, automating tasks and providing spending insights.

  • Ideal for small, medium, and enterprise businesses.

  • Suitable for most industries, including Healthcare, Finance, Retail, and more.


Zoho Expense features

Type in the name of the feature or in your own words tell us what you need
Supported

Zoho Expense allows generating various expense reports, including summaries and detailed breakdowns.

Supported

Zoho Expense automatically flags expenses violating company policies.

Supported

Zoho Expense tracks and categorizes expenses for cash flow management.

Supported

Zoho Expense supports itinerary management, including flights, hotels, and car rentals, through its travel management features and integrations.

Supported

Zoho Expense supports corporate card reconciliation, including reviewing unsubmitted expenses and managing spending.

Supported

Zoho Expense supports mileage tracking with GPS, manual entry, and odometer readings.

Supported

Zoho Expense allows setting spending limits and managing travel options, indirectly supporting preferred vendors.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.05

Customer Service

Strongly positive
+0.93

Ease of Use

Strongly positive
+0.87

Reliability and Performance

Rather positive
+0.69

Ease of Implementation

Rather positive
+0.53

Scalability

Neutral
+0.09

Zoho Expense reviews

We've summarised 2151 Zoho Expense reviews (Zoho Expense Software Advice reviews, Zoho Expense GetApp reviews, Zoho Expense Capterra reviews and Zoho Expense G2 reviews) and summarised the main points below.

Pros of Zoho Expense
  • Easy to use and navigate.
  • Auto receipt scan and detailed report publish.
  • Seamless integration with Zoho Books.
  • User-friendly interface.
  • Mobile application enabled and easy to use.
Cons of Zoho Expense
  • Zoho Expense is a bit pricey.
  • Limited customizing reports and dashboard.
  • Integrations with outside tools/apps needs to be tested.
  • Occasional glitches in the mobile app.
  • Zoho Expense interface can work better, especially the dashboard can confuse users.

Zoho Expense pricing

The commentary is based on 218 reviews from Zoho Expense Capterra reviews, Zoho Expense G2 reviews and Zoho Expense GetApp reviews.

Zoho Expense offers flexible plans for all businesses, including a free plan and a 14-day free trial for paid plans. The pricing model is per active user per month, billed annually, with a minimum number of users required for the Standard and Premium plans. Add-ons such as Premium Support and Jumpstart are available for an additional cost.

Users sentiment

Neutral
+0.05

See the Zoho Expense pricing page.

  • Zoho Expense has a free plan.

  • Zoho Expense has a free trial.

Free

0 USD / month / user

Up To 3 Users, 5 GB Receipt Storage, 20 Receipt Autoscans, Multicurrency Expenses, Mileage expenses, Customer/Project Tracking, Accounting Integration, Email Support

Standard

4 USD / month / user

Unlimited Users, 20 Receipt Autoscans per user, Corporate Card Reconciliation, Cash advances, Multilevel Approval, Access Delegation, Basic Audit Trail Report, Email, call, and remote assistance

Premium

7 USD / month / user

Receipt Autoscan, Travel Requests, Purchase Request, Advanced Approval, Per diem automation, Advanced Customization


Zoho Expense alternatives

  • Logo of Airbase
    Airbase
    Better for mid-sized businesses needing spend management, AP automation, and corporate cards. More focused on e-commerce and media. Has slower momentum.
    Read more
  • Logo of Tripgain
    Tripgain
    More travel booking focused. A better Zoho Expense alternative for larger companies needing travel management. Has slower momentum.
    Read more
  • Logo of Payhawk
    Payhawk
    Better for larger companies. A more robust all-in-one platform including bill payments and multi-currency support. Stronger customer service. Zoho Expense alternative. Payhawk competitor.
    Read more
  • Logo of SutiExpense
    SutiExpense
    Better for retail, consumer goods, manufacturing, education, software, IT, telecommunications, non-profit, and government. A Zoho Expense alternative with a more positive pricing sentiment.
    Read more
  • Logo of Xero
    Xero
    Better for core accounting features. A Zoho Expense alternative geared towards small to medium-sized businesses needing robust accounting solutions.
    Read more
  • Logo of Roomex
    Roomex
    More travel booking focused. Free to use. Offers discounted rates on accommodations. Better for smaller businesses with traveling employees. Zoho Expense alternative. Zoho Expense competitor.
    Read more

Zoho Expense FAQ

  • What is Zoho Expense and what does Zoho Expense do?

    Zoho Expense is travel and expense management software that automates expense reports, streamlines travel approvals, and controls spending. It offers expense tracking, mileage tracking, card reconciliation, and integrations with other software. Zoho Expense simplifies expense management and provides spending insights.

  • How does Zoho Expense integrate with other tools?

    Zoho Expense integrates with other Zoho products and various third-party applications. It seamlessly connects with accounting software, travel booking platforms, and payment gateways. This streamlines data flow, automates expense tracking, and improves overall financial management. However, some users note that integrations with outside tools need further testing.

  • What the main competitors of Zoho Expense?

    Top alternatives to Zoho Expense include Airbase, SAP Concur, Emburse Certify, and TripGain. These competitors offer similar expense tracking, travel management, and reporting features, catering to various business sizes and needs.

  • Is Zoho Expense legit?

    Yes, Zoho Expense is a legitimate and safe expense management software. It's known for its user-friendly interface, automated receipt scanning, and seamless integration with Zoho Books. However, some users find it pricey and desire more customization options.

  • How much does Zoho Expense cost?

    Zoho Expense pricing starts at $5 per user/month (billed annually) for the Standard plan. The Premium plan is $8 per user/month, and the Enterprise plan is $12 per user/month. A free plan for up to 10 users is also available.

  • Is Zoho Expense customer service good?

    Zoho Expense customers praise the helpful and responsive customer support team. Users highlight the quick responses and solutions provided for inquiries, as well as the friendly and helpful support staff. Some users mention the helpfulness of the chat support feature.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.