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SurveySense

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Last updated on

Company health

Employee growth
No change in the last year

Ratings

G2
4.8/5
(11)

SurveySense description

SurveySense from Marcom Robot is a customer feedback tool designed for small to medium businesses. It allows you to easily create and send simple surveys to gauge customer satisfaction and loyalty. With SurveySense, you can track key metrics like NPS, CSAT, and CES in real time, and create dashboards to understand your customer's feelings about your products and services.


Who is SurveySense best for

SurveySense from Marcom Robot is a customer feedback tool ideal for small to medium businesses. It simplifies the creation and distribution of surveys, allowing you to track important metrics like NPS, CSAT, and CES. The tool offers a free plan and a customizable pro plan to suit different budgets. With real-time feedback and analysis features, SurveySense helps you understand customer sentiment towards your products and services.

  • Best for small to medium businesses seeking streamlined customer feedback solutions.

  • A versatile tool applicable across various sectors.


SurveySense features

Type in the name of the feature or in your own words tell us what you need
Supported

SurveySense allows creating and sending simple surveys to measure customer satisfaction and loyalty.

Supported

SurveySense allows tracking NPS, CSAT, and CES in real time.

Supported

SurveySense allows creating dashboards to understand customer feedback on products and services.

Supported

SurveySense offers a landing page builder with drag-and-drop functionality, pre-built templates, A/B testing, and analytics.

Supported

SurveySense includes email validation to improve deliverability and reduce bounce rates.

Supported

SurveySense facilitates email marketing by enabling users to create and send email campaigns.


SurveySense pricing

The commentary is based on 1 reviews from SurveySense G2 reviews.

SurveySense offers simple survey solutions at an affordable price, making it a cost-effective choice for businesses seeking basic survey functionalities. While specific pricing details aren't available in reviews, users highlight its value compared to other platforms.

See the SurveySense pricing page.

  • SurveySense has a free plan.

  • SurveySense has a free trial.

Free

$0/month

Great to get started. Provides access to all features. Free forever.

Custom Pro

Custom

100% custom plan tailored to the needs of your business.


SurveySense alternatives

  • Logo of Qualtrics Customer Experience
    Qualtrics Customer Experience
    Better fit for enterprise companies. More industry applications. AI-powered features to analyze feedback and predict customer behavior. Has more momentum. Provides more advanced features like customer journey mapping. Advanced dashboards and reporting features are available but can be buggy. Pricing is generally considered expensive.
    Read more
  • Logo of Survicate
    Survicate
    Better for a wider range of industries and company sizes. Provides more integrations with popular business tools. Offers a free plan and more flexible paid plans. More widely adopted and has stronger community support. AI features simplify feedback analysis.
    Read more
  • Logo of Qualtrics CoreXM
    Qualtrics CoreXM
    Better for enterprise companies. More widely adopted in several industries like healthcare and finance. Offers advanced features like live collaboration and QR code distribution. Has more momentum based on employee growth.
    Read more
  • Logo of Voiceform
    Voiceform
    Better for collecting voice and video feedback. Offers more integrations. Praised for customer support. More expensive.
    Read more
  • Logo of Microsoft Forms
    Microsoft Forms
    Better for enterprise companies. Has broader industry applicability. Growing faster than SurveySense. Integrates with Microsoft products. More established product with significantly more reviews. Offers better free plan. Users love the integration with Microsoft products and ease of use.
    Read more
  • Logo of Asana
    Asana
    Better for project management and team collaboration. More suitable for larger organizations and diverse industries. Wider range of features including task management, progress tracking, and communication tools. More integrations available.
    Read more

SurveySense FAQ

  • What is SurveySense and what does SurveySense do?

    SurveySense by Marcom Robot helps small to medium businesses collect customer feedback. Create and send surveys, track metrics like NPS, CSAT, and CES, and visualize data with dashboards. It offers a free plan and a customizable paid option.

  • How does SurveySense integrate with other tools?

    There is no information available regarding SurveySense's integrations with other tools. However, it is designed for small to medium businesses focusing on customer feedback through surveys, tracking metrics like NPS, CSAT, and CES.

  • What the main competitors of SurveySense?

    SurveySense's main competitors include Qualtrics Customer Experience, Survicate, and Qualtrics CoreXM. These alternatives offer similar customer feedback and survey functionalities, often with more advanced features and broader integrations. Microsoft Forms and Voiceform are also comparable options.

  • Is SurveySense legit?

    Yes, SurveySense is a legitimate customer feedback tool. G2 gives it a 4.8/5 star rating based on 11 reviews. SurveySense offers both free and customizable paid plans, making it accessible to various budgets. For more robust survey options, consider Qualtrics or Survicate.

  • How much does SurveySense cost?

    SurveySense offers a Free plan and a Custom Pro plan with custom pricing. Contact SurveySense for Custom Pro plan pricing details. Is SurveySense worth it? The free plan is a great way to explore product features.

  • Is SurveySense customer service good?

    There is no customer service information available for SurveySense. However, it offers a free plan and customizable paid options, making it potentially attractive for businesses seeking flexible survey solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.