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Company health
Ratings
SurveyKiwi description
SurveyKiwi is a user-friendly and affordable online survey platform designed for businesses of all sizes. It allows you to create and customize professional-looking surveys, collect responses, and analyze data in real-time. SurveyKiwi stands out for its mobile-first design, ensuring surveys are easily viewable on any device. With a variety of question types, customization options, and integrations, SurveyKiwi aims to help you gather actionable insights from your target audience without breaking the bank.
Who is SurveyKiwi best for
SurveyKiwi is a user-friendly and affordable online survey platform. Ideal for small to mid-sized businesses, it offers mobile-friendly surveys, diverse question types, and real-time analytics. Users praise its ease of use and multimedia support, but some find setup tedious and template options limited. A 4.3/5 rating on G2 reflects its value.
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Best for small to mid-sized businesses.
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Suitable for various industries.
SurveyKiwi features
| Supported SurveyKiwi supports NPS surveys, including real-time analytics and email embedding. |
| Supported SurveyKiwi allows viewing survey results in real-time as responses are submitted. |
| Supported Custom logo can be added to welcome and thank you screens or as a background image. |
| Supported SurveyKiwi ensures surveys are mobile-friendly and adapt to different screen sizes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
SurveyKiwi reviews
We've summarised 41 SurveyKiwi reviews (SurveyKiwi G2 reviews) and summarised the main points below.
- Mobile-friendly surveys and forms.
- User-friendly and easy to use.
- Variety of question types and customization options.
- Supports multimedia (images, videos, audio).
- Provides insightful results and analytics.
- Setup of surveys can be tedious and time-consuming.
- Limited template options.
- Customer support response time can be slow.
- Occasional slow loading times.
- Paid features are necessary for business use.
SurveyKiwi pricing
The commentary is based on 4 reviews from SurveyKiwi G2 reviews.
While SurveyKiwi offers valuable survey features and a positive user experience, some reviewers find its pricing to be less competitive than alternative solutions. A few users expressed concern about the cost, particularly for business use.
Users sentiment
See the SurveyKiwi pricing page.
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SurveyKiwi has a free plan.
Bronze
100 monthly responses, unlimited campaigns, unlimited questions, workspaces, logic jump, calculator, customizable thank you screen, multiple thank you screens, Hubspot integration.
Silver
All Bronze plan features, in addition to: 1000 monthly responses, 2GB storage limit for uploaded documents, hidden fields, alerts, customizable URL, share results with a limit of 2 invites, embed in email, closing date.
Gold
All Silver plan features, in addition to: Unlimited monthly responses, 10GB storage limit for uploaded documents, unlimited result sharing, APIs/Webhooks, branding, team members, priority support, filters, response limit.
SurveyKiwi alternatives
SurveyLabBetter for Education, Marketing & Advertising, and Professional Services. Has a wider industry application. Offers advanced survey logic, customizable templates, and integrations. Growing faster than SurveyKiwi. Users appreciate the intuitive interface, drag-and-drop features, and pre-built templates but dislike the limited free version, pricing, and occasional loading issues. A SurveyKiwi competitor and alternative.Read more
Qualtrics CoreXMBetter for enterprise customers with deeper market research capabilities. More advanced AI-powered analytics and broader industry fit. Qualtrics CoreXM is growing faster than SurveyKiwi.Read more
Google WorkspaceBetter for team collaboration and productivity. A broader suite of applications beyond surveys. More established, with a larger user base.Read more
JiraBetter for project and task management. More complex and potentially overwhelming for survey creation. Steeper learning curve.Read more
Verint Voice of the CustomerBetter for larger enterprises. Focuses on comprehensive customer journey analysis and feedback from various channels for customer experience improvement. Stronger customer support.Read more
SurveyKiwi FAQ
What is SurveyKiwi and what does SurveyKiwi do?
SurveyKiwi is an affordable online survey platform for creating and customizing surveys, collecting responses, and analyzing data in real-time. Its mobile-first design ensures accessibility across devices. With diverse question types and integrations, SurveyKiwi helps gather actionable insights. However, some users find setup tedious and template options limited.
How does SurveyKiwi integrate with other tools?
SurveyKiwi offers integrations with popular tools, though specific integrations are not explicitly listed in the provided data. For business use, paid features may unlock further integration options.
What the main competitors of SurveyKiwi?
SurveyKiwi competes with other survey platforms like Qualtrics CoreXM and SurveyLab. It also faces competition from tools like Microsoft Forms and Google Workspace, which offer basic survey functionalities. For mobile-first surveys, Rival Technologies is an alternative.
Is SurveyKiwi legit?
Yes, SurveyKiwi is a legitimate survey platform. User reviews highlight its mobile-first design, ease of use, and variety of question types. However, some users mention setup can be tedious and the free version is limited. Consider these factors when deciding if SurveyKiwi is safe and right for your needs.
How much does SurveyKiwi cost?
SurveyKiwi's pricing includes a free plan and three paid options. The Bronze plan is $7/month for 100 responses. The Silver plan costs $32/month for 1000 responses. The Gold plan offers unlimited responses for $57/month. Is SurveyKiwi worth it? The best plan depends on your needs and budget.
Is SurveyKiwi customer service good?
SurveyKiwi's customer service receives mixed reviews. While the platform itself is praised for its user-friendly design and survey features, some users express concerns about slow response times and unresolved technical issues. Others mention a lack of negotiation and customer focus.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.