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Startdeliver description
Startdeliver is a customer success platform designed for SaaS companies. It helps you monitor customer health, manage projects, and automate workflows, aiming to be more user-friendly than competitors. With Startdeliver, you can track customer data, prioritize actions, collaborate with customers in shared workspaces, and automate tasks like onboarding and upselling. It integrates with popular tools like Hubspot, Salesforce, and Intercom. Startdeliver promises to improve customer retention and overall satisfaction.
Who is Startdeliver best for
Startdeliver is a user-friendly customer success platform designed for SaaS companies to monitor customer health, manage projects, and automate workflows. Users praise its comprehensive overview of customer activity and integrations with popular tools. However, some report initial setup can be time-consuming and occasional bugs occur. It offers tiered subscription pricing with add-on "Power Packs".
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Best for small businesses seeking improved customer retention and satisfaction.
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Ideal for SaaS companies looking to streamline customer success operations.
Startdeliver features
| Supported Startdeliver supports health tracking via product usage and engagement. |
| Supported Startdeliver supports automated workflows based on customer behavior. |
| Supported Startdeliver integrates with HubSpot, enabling features like customer creation and data synchronization. |
| Supported Startdeliver integrates with Salesforce. |
| Supported Startdeliver offers reporting and analytics features, including real-time data, predictive insights, and customer health scores. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Startdeliver reviews
We've summarised 36 Startdeliver reviews (Startdeliver G2 reviews) and summarised the main points below.
- Provides a comprehensive overview of customer health and activity.
- User-friendly interface and easy to navigate.
- Excellent and responsive customer support.
- Dynamic lists and data segmentation capabilities.
- Integrates well with popular tools like Hubspot and Intercom.
- Some features require assistance from Startdeliver representatives.
- Occasional bugs and UI glitches were reported.
- Initial setup can be time-consuming, especially for complex integrations.
- Limited customization for certain features.
- Accessibility issues with WCAG standards.
Startdeliver pricing
The commentary is based on 2 reviews from Startdeliver G2 reviews.
Startdeliver is praised for its affordability and good value. Users highlight its accessible pricing as a key advantage. While specific pricing details aren't available in reviews, the overall sentiment points to a cost-effective solution.
Users sentiment
See the Startdeliver pricing page.
GIGA
Best for scaling teams getting started with a Customer Success Platform. Includes 5 users, 5 lite users, unlimited apps and up to 1000 customers. Power packs are not available.
TERA
More power and flexibility for bigger teams. Includes 5 users, unlimited lite users, unlimited apps, unlimited customers and 2 power packs.
ENTERPRISE
Fully custom built Customer Success Platform tailored to your needs.
Startdeliver alternatives
CustifyBetter fit for companies of all sizes. Caters to a wider range of industries including Finance, E-commerce, Education, Hospitality & Tourism, Media & Entertainment, Marketing & Advertising, and Professional Services. Has grown faster in terms of web traffic. Users highlight granular and flexible health scores and helpful playbooks. However, users mention the UI is less intuitive and email integration with Hubspot is missing.Read more
TotangoBetter for larger businesses. Has customizable engagement programs and AI-powered insights. Website traffic is growing faster, but employee growth is slower. Users praise SuccessBlocs and ease of use but report slow performance and difficult reporting. A Totango alternative and competitor.Read more
Gainsight Customer SuccessBetter suited for larger enterprises. More established Gainsight Customer Success has a negative pricing sentiment. Rated 4.4/5 from 1458 reviews on G2. Users report it can be complex and slow. A Gainsight Customer Success alternative for smaller SaaS businesses.Read more
ChurnZeroMore focused on churn reduction and renewals. Has broader industry applicability, including Healthcare, Finance, Education, and Marketing. Grows faster in terms of web traffic.Read more
HubSpot Sales HubBetter for sales teams in diverse industries seeking broader application. More user-friendly with a higher ease of use rating. Provides robust contact management, deal tracking, and email automation features.Read more
Startdeliver FAQ
What is Startdeliver and what does Startdeliver do?
Startdeliver is a customer success platform for SaaS companies, designed to be user-friendly. It helps monitor customer health, manage projects, automate workflows, and integrate with tools like HubSpot and Salesforce. Startdeliver aims to improve customer retention and satisfaction.
How does Startdeliver integrate with other tools?
Startdeliver integrates with popular tools to enhance its customer success platform functionality. It includes integrations with HubSpot, Salesforce, and Intercom, enabling data synchronization and streamlined workflows. This allows for a more comprehensive view of customer data and facilitates better customer relationship management.
What the main competitors of Startdeliver?
Top alternatives to Startdeliver include Totango, Custify, and ZapScale. These customer success platforms offer similar features like health tracking, automated workflows, and integrations with popular business tools. ChurnZero and Gainsight are also strong competitors.
Is Startdeliver legit?
Yes, Startdeliver is a legitimate customer success platform. G2 reviews rate it 4.8/5, praising its user-friendly interface and comprehensive customer health overview. While some users mention occasional bugs and time-consuming setup, it integrates well with tools like HubSpot and Intercom. Consider Startdeliver safe for improving customer retention.
How much does Startdeliver cost?
Startdeliver pricing starts at €795/month for the Giga plan, suitable for scaling teams. The Tera plan is €1295/month for larger teams needing more features. Enterprise pricing is custom. Several add-ons are available to enhance each plan. Is Startdeliver worth it? The product appears to be feature-rich for customer success.
Is Startdeliver customer service good?
Customers praise Startdeliver's readily available support and helpful customer success team. Users highlight the quick responses and proactive assistance, making the onboarding and ongoing use of the platform smooth and efficient. A few mention occasional delays in implementing new features.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.