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Square Appointments description
Square Appointments is a cloud-based appointment scheduling software designed for small and medium-sized businesses, particularly in service industries. It offers online booking, automated reminders, payment processing, and customer management features all within a single platform. Square Appointments aims to simplify appointment management, reduce no-shows, and streamline business operations. The software integrates with other Square products and third-party applications for a more comprehensive business solution.
Who is Square Appointments best for
Square Appointments simplifies scheduling for small businesses, especially those in service industries like beauty and wellness. Users praise its ease of use and integration with other Square products. Some users mention limited customization options.
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Best for small to mid-sized businesses.
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Suitable for service-based industries.
Square Appointments features
| Supported Square Appointments supports automated email and text reminders. |
| Supported Customers can book appointments online, based on the provider’s availability. |
| Supported Square Appointments allows clients to book appointments online 24/7. |
| Supported Square Appointments allows managing multiple locations from a central dashboard. |
| Supported Square Appointments allows setting availability and blocking specific days or times. |
| Supported Square Appointments supports payments via the Square platform. |
Square Appointments reviews
We've summarised 37 Square Appointments reviews (Square Appointments G2 reviews) and summarised the main points below.
- Easy to set up and use, particularly for online booking.
- Automated appointment reminders and confirmations.
- Integrates well with other Square products and social media platforms like Instagram.
- Client management features, including contact lists and notes (though note functionality has some reported issues).
- Free to use for basic scheduling functionality.
- Limited customization options for branding and design, particularly for the embeddable widget.
- Lack of coupon and gift certificate support.
- Difficulty syncing with Google Calendar on the free plan.
- No option to book recurring appointments.
- Limited notification options, primarily for initial booking requests, not for upcoming appointments.
Square Appointments pricing
The commentary is based on 5 reviews from Square Appointments G2 reviews.
Square Appointments offers a free version, suitable for basic scheduling. However, reviews suggest the pricing for add-on features and processing fees can be high, especially for sole proprietors. Users have found the cost a significant factor when comparing it to competitors.
See the Square Appointments pricing page.
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Square Appointments has a free plan.
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Square Appointments has a free trial.
Free
The basics to run your own business while staying ahead of schedule.
Plus
More advanced features for growing teams that offer top-notch service
Premium
A complete plan that meets complex booking and staff management needs
Square Appointments alternatives
CalendarHeroBetter for scheduling meetings and automating related tasks. Geared towards individual and team productivity rather than appointment scheduling for businesses. Has a free plan.Read more
CalendlyBetter for larger organizations and a wider range of industries. Calendly receives higher ratings and more positive user reviews. It is however, more expensive.Read more
TIMIFYBetter for healthcare, retail, media, and automotive industries. More suitable for larger businesses. Has a free plan. Growing faster than Square Appointments.Read more
LeadmonkBetter for mid-sized B2B SaaS companies focused on sales automation. A Square Appointments alternative specializing in lead qualification and automated routing to salespeople. It has positive pricing sentiment and is growing faster. Users love its HubSpot integration and customer support.Read more
lemcalBetter for scheduling one-on-one meetings. More customizable booking page design. Offers a free plan. Higher ratings on G2. A strong Square Appointments competitor.Read more
Google WorkspaceBetter for enterprise clients and collaboration. A broader range of industries are suitable. More positive pricing sentiment.Read more
Square Appointments FAQ
What is Square Appointments and what does Square Appointments do?
Square Appointments is an appointment scheduling software for small to medium-sized businesses. It offers online booking, automated reminders, payment processing, and customer management tools. It helps streamline operations, reduce no-shows, and simplify appointment management.
How does Square Appointments integrate with other tools?
Square Appointments integrates with other Square products, social media platforms like Instagram, and offers payment integrations through the Square platform. However, users report difficulties syncing with Google Calendar on the free plan. It lacks coupon and gift certificate support.
What the main competitors of Square Appointments?
Top Square Appointments competitors include Calendly, TIMIFY, and Acuity Scheduling. These alternatives offer similar features like online booking, automated reminders, and calendar integrations, catering to businesses seeking appointment scheduling solutions.
Is Square Appointments legit?
Yes, Square Appointments is a legitimate and safe appointment scheduling software. It's a popular choice, especially for small businesses, offering features like online booking, automated reminders, and payment processing. It integrates well with other Square products.
How much does Square Appointments cost?
Square Appointments offers a Free plan at no cost, a Plus plan at $29/month, and a Premium plan at $69/month. Each plan caters to different business sizes and needs, making Square Appointments a worthwhile product to consider.
Is Square Appointments customer service good?
Customer reviews on Square Appointments' customer service are mixed. While some users appreciate the helpful support, others mention slow response times. Overall, the experience seems inconsistent.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.