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SnapComms description
SnapComms, an Everbridge company, provides internal communication software for businesses with 100+ employees. It helps companies reach employees quickly with important information, bypassing email for improved message readership. Utilizing a variety of channels – such as desktop alerts, screensavers, mobile messages, and more – SnapComms aims to improve employee engagement for communications of all types, from urgent alerts to company-wide updates. Its features can also be used to facilitate training, gather feedback, and improve preparedness for emergencies.
Who is SnapComms best for
SnapComms is an internal communications platform designed for companies with 100+ employees. It offers various channels like desktop alerts, screensavers, and mobile messages to improve message readership and employee engagement. Users praise its ease of use and effectiveness, while some find the interface clunky and customization limited. It's ideal for businesses looking to enhance communication and emergency preparedness.
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Best for medium and enterprise businesses (100+ employees).
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Suitable for various industries.
SnapComms features
| Supported SnapComms supports multi-channel messaging, including desktop, mobile, and digital signage. |
| Supported SnapComms allows targeting specific groups for emergency alerts via pre-defined lists. |
| Supported SnapComms supports employee feedback surveys to gauge employee sentiment and identify areas for improvement. |
| Supported SnapComms supports sending and receiving emergency alerts via its Panic Button. |
SnapComms reviews
We've summarised 62 SnapComms reviews (SnapComms TrustPilot reviews and SnapComms G2 reviews) and summarised the main points below.
- Easy to use and intuitive interface.
- Effective for reaching employees quickly with important information.
- Multiple communication channels (desktop alerts, screensavers, tickers, etc.).
- Good customer support and training.
- Detailed reporting and analytics.
- Difficult to customize the platform.
- No mobile app for administrators.
- Website is not mobile-friendly.
- Limited search functionality within messages.
- Some distribution groups are not supported.
- Client app requires manual updates.
- Resource intensive application.
- Lacks real-time updates for ongoing communications.
- Design features feel old-fashioned.
- Clunky interface (especially on-premise version).
- Limited customization for pop-up alerts.
- Difficult to manage content team access and training.
- Some features require workarounds.
- Limited end-user notification settings.
- Screensaver can impact performance with resource-intensive software.
SnapComms pricing
The commentary is based on 1 reviews from SnapComms G2 reviews.
SnapComms offers effective internal communication solutions, but reviews suggest its pricing may be prohibitive for smaller businesses with limited budgets. While larger organizations benefit from its robust features, cost remains a primary concern for some.
See the SnapComms pricing page.
SnapComms alternatives
Everbridge Mass NotificationBetter suited for larger enterprises, especially in regulated industries. Offers more communication channels like voice calls and social media integration. Provides pre-built message templates and two-way messaging. However, some users find the interface cluttered and the cost high. A SnapComms alternative for those prioritizing robust features and scalability.Read more
Qualtrics Employee ExperienceBetter for gathering employee feedback and improving overall employee experience. Focuses on comprehensive feedback and analysis, rather than solely communication. Caters to a broader range of industries.Read more
SimpplrBetter for internal communication and employee engagement with AI-powered insights. Gartner and Forrester recognize it as an intranet leader. Has more momentum than SnapComms. More suitable for Finance, Education, Media, Software, Legal, Marketing, and Professional Services.Read more
RipplingBetter for global payroll and HR management. Broader industry fit. Has more momentum currently.Read more
ChatterBetter for internal communication within companies already using Salesforce. More focused on social collaboration features. Has more momentum in employee growth.Read more
LutherOneBetter for managing employee performance and engagement. Focuses on companies with over 400 employees, suitable for industries like healthcare, retail, and manufacturing. Offers anonymous feedback. Has more momentum currently.Read more
SnapComms FAQ
What is SnapComms and what does SnapComms do?
SnapComms, an Everbridge company, is internal communication software designed for businesses with over 100 employees. It enables swift delivery of crucial information, using channels like desktop alerts and mobile messages, bypassing email for better readership and employee engagement. It also facilitates training, feedback collection, and emergency preparedness.
How does SnapComms integrate with other tools?
SnapComms integrates with a variety of platforms, including Microsoft Teams, SharePoint, and Active Directory, to streamline workflows and enhance internal communications. It also offers APIs for custom integrations.
What the main competitors of SnapComms?
Alternatives to SnapComms include Firstup, Simpplr, Qualtrics Employee Experience, Everbridge Mass Notification, Chatter, and Slack. These platforms offer various features like targeted messaging, employee feedback, and emergency alerts.
Is SnapComms legit?
Yes, SnapComms is a legitimate internal communications software company owned by Everbridge. It offers various communication channels and tools to enhance employee engagement and is generally well-regarded for its ease of use and effectiveness, though some users find aspects of its interface clunky or difficult to customize.
How much does SnapComms cost?
I cannot find pricing details for SnapComms. Contact SnapComms directly to discuss pricing and determine if the product is worth the investment for your needs.
Is SnapComms customer service good?
Customers praise SnapComms' excellent and quick-to-respond technical support. Users highlight the readily available support and helpful representatives. No negative feedback regarding customer service was found in the reviews.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.