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Chatter description
Chatter is a company-wide social network that helps your employees communicate and collaborate more effectively. It offers features like direct messaging, group chats, and file sharing, all within a secure platform. Chatter helps streamline communication, making it easier to share information, discuss projects, and work together, ultimately boosting productivity.
Who is Chatter best for
Chatter is a versatile internal communication platform designed to enhance collaboration and streamline workflows. Users praise its real-time messaging, integrations, and centralized platform. However, some have noted notification overload and occasional performance issues. Chatter is best suited for businesses seeking an integrated communication solution to improve team connectivity and productivity.
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Best fit for small, medium, and large enterprises.
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Ideal for software, IT, telecommunications, and various other industries.
Chatter features
| Supported Chatter's direct messaging facilitates quick communication. |
| Supported Chatter enables group chats for team discussions. |
| Supported Chatter allows file sharing for seamless collaboration. |
| Supported Chatter integrates with existing APIs and MuleSoft connectors. |
| Supported Chatter connects to various data sources using MuleSoft. |
| Supported Chatter can be customized for different teams and workflows. |
| Supported Chatter integrates with Slack for enhanced collaboration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Chatter reviews
We've summarised 954 Chatter reviews (Chatter G2 reviews) and summarised the main points below.
- Real-time messaging and focused channels are highly praised.
- Seamless integration with various tools like Jira and Outlook.
- Centralized platform for communication, file sharing, and tool integration.
- Excellent and responsive customer support.
- Overload of notifications, especially from integrated apps.
- Call quality issues reported.
- Occasional performance lags and freezing.
Chatter pricing
The commentary is based on 20 reviews from Chatter G2 reviews.
Chatter's pricing is a mixed bag. While it's often included with Salesforce licenses, some users feel it's an unnecessary expense given its limited features compared to other communication tools like Slack. Others appreciate its cost-effectiveness for basic communication within Salesforce.
Users sentiment
See the Chatter pricing page.
Chatter alternatives
YammerBetter for companies of all sizes and has broader industry fit. Growing faster than Chatter. A popular Chatter alternative for internal communication.Read more
JotformBetter for collecting data through forms. Has significantly more momentum than Chatter. More versatile for various form types like surveys and applications. A strong Jotform alternative and competitor.Read more
CalendlyBetter for scheduling appointments and meetings. More suitable for individual professionals and teams needing streamlined scheduling. Not designed for internal social networking or team collaboration.Read more
GroupGreetingBetter for sending group greeting cards. Offers gift card integration. Primarily for celebrations and acknowledgements.Read more
LumoFlowBetter for task management and event planning. A Chatter alternative designed for mid-sized to large businesses.Read more
BambooHRBetter for dedicated HR functions like onboarding, payroll, and benefits administration. A strong BambooHR alternative for small to medium businesses needing core HR tools. Grows much faster than Chatter.Read more
Chatter FAQ
What is Chatter and what does Chatter do?
Chatter is a social networking platform built for internal business communication and collaboration. It enables employees to connect, share updates, and work together on projects through features like direct messaging, group chats, and file sharing, all within a secure environment, ultimately boosting productivity.
How does Chatter integrate with other tools?
Chatter seamlessly integrates with other Salesforce tools and external applications like Jira and Outlook, centralizing communication and boosting productivity. This streamlines workflows by bringing conversations, file sharing, and other tools together in one platform.
What the main competitors of Chatter?
Alternatives to Chatter include Yammer, a similar enterprise social network platform. Other options are communication and collaboration tools like Microsoft Teams, Slack, and Google Chat. For broader work management, consider platforms like ClickUp or Monday.com.
Is Chatter legit?
Yes, Chatter is a legitimate platform owned by Salesforce. It's a secure company-wide social network designed to enhance communication and collaboration among employees. While some users report notification overload and occasional performance issues, many praise its real-time messaging, integrations, and centralized platform.
How much does Chatter cost?
I couldn't find pricing details for Chatter. For the most current pricing information, I recommend checking Chatter's official website or contacting their sales team. This will ensure you get the most accurate and up-to-date details regarding product pricing and whether it's worth it for your needs.
Is Chatter customer service good?
Chatter's customer service receives positive feedback, with users highlighting its responsiveness and helpfulness in resolving issues. However, some users have reported experiencing slowdowns and password entry problems, with customer support not always meeting their expectations in these instances.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.