Logo of smrtphone

smrtphone

Website

Last updated on

Ratings

G2
2.8/5
(3)
Capterra
4.6/5
(47)
TrustPilot
3.1/5
(9)

smrtphone description

smrtPhone is a cloud-based phone system designed for sales-focused businesses. It integrates with your CRM to streamline communication, allowing you to make and track calls, send texts, and monitor sales performance. Key features include a multi-line power dialer, call tracking and reporting, and integrations with popular CRMs. smrtPhone emphasizes transparent pricing and live customer support.


Who is smrtphone best for

smrtPhone is a cloud-based phone system for sales teams. It integrates with your CRM to streamline communication, track calls, and monitor sales performance. Users praise the excellent customer support and seamless CRM integrations, but some have reported dropped calls and a buggy mobile app. Best for small real estate businesses.

  • Best for small businesses.

  • Ideal for real estate businesses.


smrtphone features

Type in the name of the feature or in your own words tell us what you need
Supported

SmrtPhone supports power dialing, allowing agents to dial multiple numbers simultaneously.

Supported

SmrtPhone offers customizable reports, metrics, and data visualization tools, integrated with CRM systems.

Supported

SmrtPhone offers built-in call tracking and analytics to assess marketing campaigns and customer behavior.

Supported

SmrtPhone supports sending and receiving SMS messages for various communication purposes.

Supported

SmrtPhone integrates with various CRM systems.

Supported

SmrtPhone offers built-in calling, power dialing, one-click calling, call recording, and call logging.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Strongly negative
-1

Customer Service

Rather negative
-0.43

Ease of Use

Rather negative
-0.33

Reliability and Performance

Rather negative
-0.67

Ease of Implementation

Strongly negative
-1

smrtphone reviews

We've summarised 59 smrtphone reviews (smrtphone Software Advice reviews, smrtphone TrustPilot reviews, smrtphone Capterra reviews and smrtphone G2 reviews) and summarised the main points below.

Pros of smrtphone
  • Excellent customer support; responsive and helpful.
  • Seamless integration with Podio and Salesforce.
  • User-friendly interface for basic features.
  • Multi-line dialer increases productivity.
  • Call recording and tracking are valuable assets.
Cons of smrtphone
  • Calls frequently drop.
  • Mobile app is buggy and lacks features like DNC.
  • Caller ID often flagged as spam.
  • Dialer has connection delays and lags.
  • CRM integration has occasional bugs.

smrtphone pricing

The commentary is based on 9 reviews from smrtphone Capterra reviews, smrtphone G2 reviews, smrtphone Software Advice reviews and smrtphone TrustPilot reviews.

SmrtPhone's pricing is a recurring concern. Users report expensive per-minute talk time, daily charges exceeding expectations, and a strict no-refund policy. While some find the Podio integration cost-effective, many feel the overall value doesn't justify the expense given the software's bugs and performance issues.

Users sentiment

Strongly negative
-1

smrtphone alternatives

  • Logo of CloudTalk
    CloudTalk
    Better fit for midsize and growing businesses across various industries. Has more momentum and broader industry applicability.
    Read more
  • Logo of JustCall
    JustCall
    Better for a wider range of industries. Has AI-powered conversation insights. Is growing faster. A strong smrtphone competitor for sales, support and marketing teams.
    Read more
  • Logo of NUACOM
    NUACOM
    Better for larger organizations and those needing helpdesk integrations. A smrtphone alternative growing faster with generally positive user reviews, though some report issues with softphone and initial setup.
    Read more
  • Logo of RocketPhone.ai
    RocketPhone.ai
    Better for mid-sized businesses and those heavily reliant on Salesforce. Integrates tightly with Salesforce, offering AI-powered features like call transcription and automated workflows. Has more momentum currently.
    Read more
  • Logo of Aloware
    Aloware
    Better for US-based SMBs seeking a contact center solution. Offers AI-powered voice analytics and tools for compliant calling. HubSpot and Salesforce integrations are available.
    Read more
  • Logo of Dialfire
    Dialfire
    Better for larger enterprises and teams of all sizes. Suitable for e-commerce and software/IT companies. A smrtPhone competitor and alternative.
    Read more

smrtphone FAQ

  • What is smrtphone and what does smrtphone do?

    smrtPhone is a cloud-based phone system for sales teams. It integrates with CRMs to streamline communication, enabling call tracking, texting, and performance monitoring. Features include a multi-line dialer and reporting tools. However, users have reported issues with call drops and the mobile app.

  • How does smrtphone integrate with other tools?

    smrtPhone integrates with popular CRM systems like Podio and Salesforce, enabling streamlined communication and sales tracking. It also offers built-in calling features, including a multi-line power dialer, call recording, and call logging directly within the platform.

  • What the main competitors of smrtphone?

    Alternatives to smrtPhone include JustCall, CloudTalk, NUACOM, Aloware, and RocketPhone.ai. These cloud-based phone systems offer similar features like CRM integrations, call tracking, and automated dialing, catering to sales and customer service teams.

  • Is smrtphone legit?

    SmrtPhone's legitimacy is questionable. While it offers useful features like CRM integration and a multi-line dialer, user reviews highlight frequent call drops and a buggy mobile app. Consider exploring alternatives like JustCall or CloudTalk for more reliable service.

  • How much does smrtphone cost?

    I couldn't find pricing details for smrtPhone. For the most current pricing information, it's best to check their website directly or contact their sales team.

  • Is smrtphone customer service good?

    Smrtphone's customer service receives mixed reviews. While some users praise the helpful and responsive support team, others describe unhelpful experiences and difficulty resolving technical issues. Many complaints cite ineffective communication and a lack of timely solutions.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.