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Dialfire description
Dialfire is a cloud-based call center software that's easy to use and manage. It's designed to improve the efficiency of your sales and customer service teams, regardless of size. Dialfire offers tools for both making and receiving calls, including automated dialing, intelligent call routing, and interactive voice response. You can manage phone numbers, track call data, and integrate with other business software. It's highly customizable to fit your specific needs and provides real-time insights into your team's performance. Dialfire prioritizes data security and offers reliable service for businesses of all sizes.
Who is Dialfire best for
Dialfire is a user-friendly, cloud-based call center software ideal for small businesses with sales and customer service teams. It offers call recording, real-time dashboards, predictive dialing, and CRM integrations. Dialfire simplifies call management, boosts team efficiency, and provides valuable performance insights.
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Best for small businesses.
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Suitable for various sectors, especially sales and customer service.
Dialfire features
| Supported Dialfire supports call recording during calls. |
| Supported Dialfire offers real-time dashboards for monitoring call center projects. |
| Supported Dialfire offers predictive dialing to optimize agent availability and call efficiency. |
| Supported Dialfire supports inbound call routing with automatic call distribution and flexible options for handling callbacks and service calls. |
| Supported Dialfire supports agent scripting via customizable interfaces and guiding scripts. |
| Supported Dialfire integrates with several CRM systems like noCRM, Microsoft Dynamics 365, Zoho CRM, and Firmao. |
Dialfire pricing
The commentary is based on 1 reviews from Dialfire G2 reviews.
Dialfire's pricing is considered "quite reasonable," especially given its flexible dialer and cloud-based setup. Users appreciate the cost-effectiveness for both manual and predictive dialing campaigns, combined with the ability to scale usage. There is no mention of pricing being a negative factor.
See the Dialfire pricing page.
Dialfire alternatives
SquaretalkBetter for larger enterprises and a wider range of industries. Offers multi-channel messaging and workflow builder. Squaretalk has more momentum. Users praise its intuitive interface, CRM integrations, and automated dialer. However, some dislike the limited mobile app functionality and reporting lag. A strong Dialfire competitor.Read more
LeadDeskBetter for streamlining sales processes with features like workflow automation and internal chat. A popular Dialfire competitor and alternative, LeadDesk boasts a user-friendly interface, but some users report aggressive sales tactics. It is growing faster than Dialfire.Read more
PrimoDiallerBetter for smaller businesses focused on outbound sales. Has a lower user rating. Omnichannel communication and API access included.Read more
smrtphoneBetter for real estate businesses. A Dialfire alternative focused on sales teams. Lower ratings on G2 and Trustpilot.Read more
QuvuBetter for streamlining outbound call operations, especially for mid-sized to large businesses. Focuses on improving outbound call efficiency with a predictive dialer.Read more
My Call CloudOffers power dialing instead of predictive dialing. Supports CRM integrations. Caters to small to medium businesses, especially in finance, healthcare, legal, and real estate. A Dialfire competitor and alternative.Read more
Dialfire FAQ
What is Dialfire and what does Dialfire do?
Dialfire is a cloud-based call center software designed for efficient sales and customer service. It offers automated dialing, call routing, and IVR, along with real-time performance insights and integrations with other business software. Dialfire is easily customizable and prioritizes data security.
How does Dialfire integrate with other tools?
Dialfire integrates with several CRM systems, including noCRM, Microsoft Dynamics 365, Zoho CRM, and Firmao. This CRM integration enhances workflow efficiency by streamlining data flow between the call center software and customer relationship management tools.
What the main competitors of Dialfire?
Dialfire's main competitors include Squaretalk, LeadDesk, PrimoDialler, DialShree Predictive Dialer, Quvu, and My Call Cloud. These alternatives offer similar call center features such as predictive dialers, CRM integrations, and analytics.
Is Dialfire legit?
Dialfire is a legitimate cloud-based call center software. G2 reviews rate it 4.2/5 stars. It's known for its ease of use and management, with features like automated dialing and call routing to improve sales and customer service efficiency. So, is Dialfire safe? Yes, it appears to be.
How much does Dialfire cost?
Dialfire's pricing information is not publicly available. Contact Dialfire directly to discuss pricing details and determine if the product is worth the investment for your needs.
Is Dialfire customer service good?
There is no information available about Dialfire's customer service based on the provided reviews.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.