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Quvu description
Quvu is a cloud-based contact center management software designed to improve outbound call efficiency. It features a predictive dialler that automates and optimizes call connections for agents, aiming to increase productivity and customer conversations. Quvu offers real-time analytics, customizable reports, and compliance features adhering to industry regulations. It integrates with existing CRM systems and is suitable for mid-sized to large businesses looking to streamline their outbound call operations.
Who is Quvu best for
Quvu is a cloud-based contact center software with a predictive dialer to boost outbound call efficiency. It integrates with CRM systems and offers real-time analytics and custom reports. Quvu helps small businesses streamline operations and increase agent productivity. It also ensures compliance with industry regulations.
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Best for small businesses.
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Suitable for various industries needing outbound call optimization.
Quvu features
| Supported Quvu supports call recording for inbound and outbound calls. |
| Supported Quvu offers predictive dialing to maximize agent productivity. |
| Supported Quvu integrates with CRM systems to provide agents with customer data during calls. |
Quvu alternatives
8x8 Contact CenterBetter for larger organizations, omnichannel support, and helpdesk integration. Robust security and uptime are also emphasized. 8x8 Contact Center has more momentum as a Quvu alternative and competitor.Read more
AdversusBetter fit for mid-sized companies focused on outbound sales. Has highly rated user-friendly interface and helpful support. More established, demonstrating significant momentum.Read more
TeleCMIBetter for a wider range of company sizes and industries. Offers a free trial. Users praise customer support, ease of use, and CRM integrations. Note, some users mention the mobile app and SMS functionality could be improved. TeleCMI is a strong Quvu competitor and alternative.Read more
ReadymodeBetter fit for companies of all sizes. Built-in lead management, CRM, and compliance tools. Positive user reviews praise features and ease of use. However, users mention occasional downtime and inflexible reporting.Read more
DialfireBetter for inbound and outbound calling. Supports interactive voice response. Higher rated by users. A Quvu competitor and alternative.Read more
Quvu FAQ
What is Quvu and what does Quvu do?
Quvu is a cloud-based contact center software that streamlines outbound call operations through a predictive dialer. It offers real-time analytics, customizable reports, CRM integrations, and compliance features. Quvu is designed to enhance agent productivity and improve customer conversations, primarily for mid-sized to large businesses.
How does Quvu integrate with other tools?
Quvu integrates with existing CRM systems, enabling agents to access customer data during calls. This CRM integration streamlines workflows and enhances the customer experience by providing agents with relevant information. It also offers features like call recording and a predictive dialer.
What the main competitors of Quvu?
Alternatives to Quvu include 8x8 Contact Center, Adversus, TeleCMI, PrimoDialler, Readymode, and Dialfire. These competitors offer similar features such as predictive dialing, CRM integrations, and analytics, catering to businesses with outbound call center needs.
Is Quvu legit?
Quvu appears to be a legitimate cloud-based contact center software specializing in outbound call efficiency. A G2 review gives it a 3/5 rating. Consider exploring alternatives like 8x8 Contact Center or Adversus for potentially different feature sets or pricing models.
How much does Quvu cost?
I couldn't find pricing details for Quvu. For the most current information on product pricing and whether it's worth the investment, visit Quvu's website or contact their sales team.
Is Quvu customer service good?
There is no customer service information available for Quvu.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.