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Readymode description
Readymode is a cloud-based contact center software for businesses that make a lot of calls. It includes a predictive dialer that automatically adjusts dialing speed to connect agents with more leads. Readymode also offers built-in tools for lead management, CRM, compliance, and reporting. It is suitable for industries such as home improvement, healthcare, and real estate, where outbound calling is important. Readymode offers free setup and technical support.
Who is Readymode best for
Readymode is ideal for businesses that depend on outbound calls for sales, marketing, or support. We find that it is most effective for medium businesses. Users love the predictive dialing and seamless CRM integration. Keep in mind that some users mention occasional downtime and the need for more flexible reporting.
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Perfect for mid-sized companies (100-1,000 employees) needing efficient outbound call management and CRM integration.
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Great for real estate and construction needing outbound calling. Features for lead management, compliance, and reporting.
Readymode features
Supported Predictive Dialer: Call smarter with a predictive dialer that automatically adjusts its speed to maximize efficiency and performance. Increase agent productivity with automated data entry, blended inbound and outbound calling, and dynamic scripts. |
Supported Security & Compliance: Leverage built-in features to help your reps make compliant calls. Decrease your risk of costly TCPA and DNC violations with built-in rules for state calling restrictions, native integrations, and call recording for compliance and quality assurance. |
Supported Lead Management: Optimize lead management to close deals faster. Organize your leads and streamline workflows with custom queues and dispositions. Plus, qualify and nurture leads through the sales funnel without ever leaving the platform. |
Supported Built-In CRM: Grow your revenue with higher close rates. Easily identify customer pain points and create tailored solutions with customized lead profiles, automatic lead importing, and advanced lead targeting. |
Supported Real-Time Reporting & Insights: Maximize sales performance with visual dashboards of high-value metrics and KPIs. Provide real-time support to your top performers with live floor monitoring that enables you to listen, whisper or interject during calls. |
Supported Caller ID Reputation & Assisted Remediation: Avoid using flagged numbers to call valuable leads. Assess your caller ID reputation before calling to keep your reputation strong. Assisted Remediation will help you get your numbers back into circulation faster. |
Supported Call Cadencing & Autopilot: Dial the right number, at the right time. Create custom call cadences to increase your contact rate and talk to more leads. Automatically use your best numbers with Autopilot to minimize risk, while maximizing outreach. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Readymode reviews
We've summarised 118 Readymode reviews (Readymode TrustPilot reviews and Readymode G2 reviews) and summarised the main points below.
- Predictive dialing effectively manages call volumes and increases agent talk time, leading to higher productivity.
- Seamless integration with CRM systems streamlines customer interactions and data management.
- Real-time reporting provides valuable insights into call center performance and agent activity.
- Whisper coaching and call monitoring features help improve agent training and call quality.
- The platform is generally praised for its comprehensive set of features and ease of use for core functionalities.
- Readymode experiences occasional downtime, impacting agent productivity and customer service.
- Reporting features lack flexibility and customization options to meet specific business needs.
- Integration with external tools can be inconsistent, sometimes causing workflow disruptions.
- The user interface is considered outdated and less intuitive, especially for new users.
- Occasional delays occur in real-time data updates and information display, affecting decision-making.
Readymode pricing
The commentary is based on 12 reviews from Readymode G2 reviews and Readymode TrustPilot reviews.
Readymode offers a hybrid cloud platform with unlimited outbound minutes (subject to fair use policy) and uses top tier 1 carriers. It includes a built-in CRM, dialer, and webphone, supporting blended inbound and outbound calling. Features like voicemail drop, risk management system, and integrations are available. One complimentary admin license is included with all plans (different from the standard agent license).
Users sentiment
See the Readymode pricing page.
Core outbound dialing features for individuals and small teams. Includes 30 phone numbers (DIDs) per license, unlimited support, implementation & training for 3+ licenses, free outbound minutes, inbound minutes at $0.02/min, and waived set-up fee.
Advanced features for high-performance outreach. Includes 75 phone numbers (DIDs) per license, unlimited support and integrations, implementation & training for 3+ licenses, free outbound minutes, inbound minutes at $0.02/min, waived set-up fee, and early access to new features.
Readymode alternatives
PrimoDiallerBoost sales with smart dialing, omnichannel outreach, and real-time insights.Read more
Readymode FAQ
Readymode is a cloud contact center software designed for businesses that rely on outbound calling. It offers a predictive dialer, CRM, lead management tools, and real-time reporting. We find that it's particularly well-suited for medium to large businesses in various industries.
What is Readymode and what does Readymode do?
Readymode is a cloud contact center software designed for businesses that rely on outbound calling. It offers a predictive dialer, CRM, lead management tools, and real-time reporting. We find that it's particularly well-suited for medium to large businesses in various industries.
Readymode's CRM integration streamlines customer interactions and data management. However, users have reported that integrating with other external tools can be inconsistent, sometimes causing workflow disruptions. We find that more information is needed on specific integrations.
How does Readymode integrate with other tools?
Readymode's CRM integration streamlines customer interactions and data management. However, users have reported that integrating with other external tools can be inconsistent, sometimes causing workflow disruptions. We find that more information is needed on specific integrations.
We find that Readymode's main competitors include Nextiva, DialShree, LeadDesk, Adversus, Voiso, and Convoso. These alternatives offer similar features such as predictive dialing, CRM integrations, and call center management tools.
What the main competitors of Readymode?
We find that Readymode's main competitors include Nextiva, DialShree, LeadDesk, Adversus, Voiso, and Convoso. These alternatives offer similar features such as predictive dialing, CRM integrations, and call center management tools.
Readymode is a legitimate cloud-based contact center software. We find that users praise its predictive dialer, CRM integration, and real-time reporting. However, some users have reported occasional downtime and issues with reporting flexibility. Overall, it's a solid option, but consider the potential drawbacks.
Is Readymode legit?
Readymode is a legitimate cloud-based contact center software. We find that users praise its predictive dialer, CRM integration, and real-time reporting. However, some users have reported occasional downtime and issues with reporting flexibility. Overall, it's a solid option, but consider the potential drawbacks.
Readymode's pricing starts at $199/user/month for the Starter plan and $249/user/month for the iQ plan. We found that inbound calls cost an additional $0.02 per minute on both plans. They don't offer a free plan or trial.
How much does Readymode cost?
Readymode's pricing starts at $199/user/month for the Starter plan and $249/user/month for the iQ plan. We found that inbound calls cost an additional $0.02 per minute on both plans. They don't offer a free plan or trial.
Readymode receives positive feedback for its helpful and responsive customer support. Users mention prompt responses, helpful training, and willingness to resolve issues efficiently. However, some have experienced difficulties reaching support or receiving timely follow-up.
Is Readymode customer service good?
Readymode receives positive feedback for its helpful and responsive customer support. Users mention prompt responses, helpful training, and willingness to resolve issues efficiently. However, some have experienced difficulties reaching support or receiving timely follow-up.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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