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Reviews
Readymode description
Readymode is a cloud-based contact center software for businesses that make a lot of calls. It includes a predictive dialer that automatically adjusts dialing speed to connect agents with more leads. Readymode also offers built-in tools for lead management, CRM, compliance, and reporting. It is suitable for industries such as home improvement, healthcare, and real estate, where outbound calling is important. Readymode offers free setup and technical support.
Who is Readymode best for
Readymode is a cloud-based contact center solution best suited for small to medium-sized businesses that heavily rely on outbound calling. Users praise its predictive dialing for boosting agent productivity and seamless CRM integrations. However, some users have reported occasional downtime and a less intuitive interface.
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Ideal for small to medium-sized businesses.
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A good fit for businesses reliant on outbound calls, especially in industries like home improvement and healthcare.
Readymode features
| Supported ReadyMode allows recording all calls or specific calls manually. |
| Supported Readymode automatically dials from lists, predicting agent availability. |
| Supported Readymode allows adjusting call scripts based on customer input and other variables. |
| Supported Call outcomes can be categorized and tracked in reports. |
| Supported Readymode allows building custom reports and dashboards with user-defined metrics and filters. |
| Supported It integrates with various CRMs, like HubSpot and Salesforce. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Readymode reviews
We've summarised 118 Readymode reviews (Readymode TrustPilot reviews and Readymode G2 reviews) and summarised the main points below.
- Predictive dialing effectively manages call volumes and increases agent talk time, leading to higher productivity.
- Seamless integration with CRM systems streamlines customer interactions and data management.
- Real-time reporting provides valuable insights into call center performance and agent activity.
- Whisper coaching and call monitoring features help improve agent training and call quality.
- The platform is generally praised for its comprehensive set of features and ease of use for core functionalities.
- Readymode experiences occasional downtime, impacting agent productivity and customer service.
- Reporting features lack flexibility and customization options to meet specific business needs.
- Integration with external tools can be inconsistent, sometimes causing workflow disruptions.
- The user interface is considered outdated and less intuitive, especially for new users.
- Occasional delays occur in real-time data updates and information display, affecting decision-making.
Readymode pricing
The commentary is based on 11 reviews from Readymode G2 reviews and Readymode TrustPilot reviews.
Readymode offers a powerful dialer solution with a robust feature set, but user reviews on pricing are mixed. Some users find it a good value, while others consider it expensive.
Users sentiment
See the Readymode pricing page.
Readymode Starter
This plan includes a license cost of $150 per month per license, with additional costs for caller ID reputation, phone numbers, and phone number activation.
Readymode iQ
This plan includes a license cost of $199 per month per license and comes with 30 free phone numbers.
Readymode alternatives
Talkdesk
Better suited for larger businesses. More expensive and less transparent pricing. Offers broader industry coverage.
Quvu
It's a much better fit for small businesses.
JustCall
JustCall is a better fit for companies seeking robust integrations and AI-powered conversation insights. JustCall has a broader industry focus and is growing faster. However, Readymode might be a better option for budget-conscious customers.
Aloware
More suitable for businesses seeking strong HubSpot CRM integration. This alternative is experiencing growth and is a good fit for companies that value scalability. However, it may not be the best choice for those who prioritize reliable performance and transparent pricing.
Nextiva
Nextiva is a better fit for companies that need unified communications and contact center features. It has more momentum than Readymode and serves a wider range of industries.
NUACOM
It has less momentum. A much better fit for Small businesses. Better for users that value ease of use and customer support.
Readymode FAQ
What is Readymode and what does Readymode do?
Readymode is a cloud-based contact center software designed for businesses that heavily rely on outbound calling. It offers features like predictive dialing, CRM integration, and real-time reporting to enhance agent productivity and streamline call center operations. Readymode is suitable for industries like home improvement and real estate, where efficient outbound calling is crucial.
How does Readymode integrate with other tools?
Readymode integrates with various CRMs such as HubSpot and Salesforce. It enables seamless data flow between the platforms for improved workflow and customer interaction management.
What the main competitors of Readymode?
Readymode's top competitors include Talkdesk, Quvu, and JustCall. These alternatives offer similar features such as predictive dialing, CRM integrations, and analytics, focusing on enhancing outbound call efficiency and customer interaction management.
Is Readymode legit?
While user reviews on G2 and TrustPilot are generally positive, there is no information available about Readymode's legitimacy. Consider exploring alternatives like Talkdesk or JustCall for a safe choice.
How much does Readymode cost?
Readymode has two plans starting at $150 per license per month. Readymode Starter costs $150/license/month and Readymode iQ is $199/license/month.
Is Readymode customer service good?
Based on the reviews, Readymode's customer service receives positive feedback. Users highlight the helpfulness, patience, and responsiveness of the support team. However, occasional system outages are a drawback.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.