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DialShree Predictive Dialer description
DialShree is a comprehensive call center solution for businesses of all sizes. It helps manage customer interactions across various channels like voice, email, chat, and social media. Its features include automated workflows, call monitoring, CRM integrations, and AI-powered voice analysis. DialShree is a robust and scalable solution suitable for industries like healthcare, finance, automotive, and more.
Who is DialShree Predictive Dialer best for
DialShree is a call center solution best for small to medium businesses, especially in healthcare, finance, and automotive. It offers omnichannel communication, CRM integrations, and AI-powered voice analysis. Users praise its predictive dialing and customer support but note occasional slowness and interface issues.
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Best for small to medium-sized businesses.
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Suitable for businesses in healthcare, finance, and automotive.
DialShree Predictive Dialer features
| Supported DialShree integrates with leading CRMs, streamlining workflows and enhancing customer relationship management. |
| Supported DialShree supports omnichannel communication including email, chat, social media, and phone. |
| Supported DialShree supports agent monitoring with features like call monitoring and whisper coaching. |
| Supported DialShree is designed to manage large volumes of inbound and outbound calls. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
DialShree Predictive Dialer reviews
We've summarised 55 DialShree Predictive Dialer reviews (DialShree Predictive Dialer G2 reviews) and summarised the main points below.
- Predictive dialing algorithm improves agent productivity.
- Excellent and responsive customer support.
- Highly customizable workflows and processes.
- Comprehensive reporting and analytics features.
- Good connectivity and call quality.
- Occasional slowness and call drops reported.
- Issues with reports and analysis.
- Unusable features clutter the agent page.
- Limited customization options for reports.
- Interface improvements needed, described as not good
DialShree Predictive Dialer alternatives
TalkdeskBetter for larger businesses needing AI-powered automation and helpdesk integrations. A popular Talkdesk alternative, it has strong Salesforce integration and helpful AI features. However, users report occasional call issues and difficulties with statistical metrics.Read more
VCC LiveHas less momentum and lower Glassdoor ratings. Better for larger businesses needing SMS and chat. A DialShree Predictive Dialer competitor.Read more
HubSpot Sales HubBetter for mid-sized businesses wanting streamlined sales processes. A user-friendly interface and integrated tools improve sales efficiency. Negative pricing sentiment.Read more
Cisco FinesseBetter for small to medium businesses, especially those already using Cisco products. Stronger focus on internal communication and real-time coaching. More positive user reviews regarding ease of use.Read more
Salesforce Service CloudBetter for larger businesses needing comprehensive customer support and CRM integration. A Salesforce Service Cloud alternative for those seeking simpler solutions.Read more
Voiptime CloudBetter suited for medium to large businesses. Lacks social media channel support and predictive dialing. No user reviews available.Read more
DialShree Predictive Dialer FAQ
What is DialShree Predictive Dialer and what does DialShree Predictive Dialer do?
DialShree Predictive Dialer is a call center solution that automates workflows, monitors calls, integrates with CRMs, and uses AI-powered voice analysis. It improves agent productivity through its predictive dialing algorithm and offers comprehensive reporting and analytics features. However, some users have reported occasional slowness, call drops, and interface issues.
How does DialShree Predictive Dialer integrate with other tools?
DialShree Predictive Dialer integrates with leading CRM systems to streamline workflows and enhance customer relationship management. It also supports omnichannel communication, including email, chat, social media, and phone.
What the main competitors of DialShree Predictive Dialer?
DialShree Predictive Dialer's main competitors include Talkdesk, VCC Live, Salesforce Service Cloud, and Zendesk Support Suite. These alternatives offer similar features like call routing, analytics, and integrations with other business tools.
Is DialShree Predictive Dialer legit?
DialShree Predictive Dialer appears to be a legitimate product. User reviews on G2 rate it 4.6/5, praising its predictive dialing, customer support, and customizable workflows. However, some users report occasional slowness and call drops. Consider these factors when evaluating its safety for your needs.
How much does DialShree Predictive Dialer cost?
I couldn't find pricing details for DialShree Predictive Dialer. For accurate pricing information, it's best to contact DialShree directly. This will allow you to discuss your specific needs and determine if the product is worth the investment for your situation.
Is DialShree Predictive Dialer customer service good?
DialShree Predictive Dialer receives positive feedback for its helpful and responsive customer support team. Users mention prompt support and quick solutions, highlighting the team's effectiveness. Some users mention occasional lags in support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.