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SIGNL4

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Company health

Employee growth
15% increase in the last year
Web traffic
15% increase in the last quarter

Ratings

G2
4.4/5
(59)

SIGNL4 description

SIGNL4 is an incident management tool that ensures critical alerts reach the right people instantly. Through mobile alerts, on-call scheduling, and numerous integrations, it speeds up incident response for IT, field services, and other industries. Teams stay informed and can act quickly, minimizing downtime and service disruptions. SIGNL4 offers a central platform for managing incidents, from initial alert to resolution.


Who is SIGNL4 best for

SIGNL4 is a reliable incident management platform ideal for enterprise IT and operations teams needing fast, dependable mobile alerts. Users praise its quick setup and integrations, persistent notifications, and flexible on-call scheduling. Some users mention that the Android app has unreliable alarm sounds and the documentation could be improved.

  • Best for enterprise companies.

  • Ideal for IT, operations teams, and on-call services.


SIGNL4 features

Type in the name of the feature or in your own words tell us what you need
Supported

SIGNL4 supports defining on-call schedules and rotations for alerts.

Supported

SIGNL4 can send alerts via voice calls to on-call staff.

Supported

Customizable push notification sounds are supported.

Supported

SIGNL4 supports two-way messaging for team collaboration and incident management.

Supported

SIGNL4 escalates unacknowledged alerts to other team members, ensuring timely responses.

Supported

SIGNL4 provides a mobile app with push notifications for alerts.

Supported

SIGNL4 integrates with various tools for data collection and analysis via email, webhooks, and a REST API.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.6

Ease of Use

Strongly positive
+1

Reliability and Performance

Strongly positive
+1

Ease of Implementation

Strongly positive
+1

SIGNL4 reviews

We've summarised 43 SIGNL4 reviews (SIGNL4 G2 reviews) and summarised the main points below.

Pros of SIGNL4
  • Reliable and fast delivery of alerts via push notifications.
  • Easy setup and integration with various monitoring tools.
  • Persistent notifications ensure critical alerts are not missed.
  • Flexible on-call scheduling and team management.
  • Excellent customer support.
Cons of SIGNL4
  • The Android app has unreliable alarm sounds and can be easily interrupted.
  • The documentation could be improved.
  • Some administrative features are only accessible through the web interface, not the mobile app.
  • Advanced features or add-ons often require a higher-tier subscription.
  • Setting up event filters can be confusing initially.

SIGNL4 pricing

The commentary is based on 7 reviews from SIGNL4 G2 reviews.

SIGNL4 offers a free trial for 30 days on the Maximize plan. A dedicated phone number for inbound calls costs an additional $10/month on the Maximize plan. Prices are per user/month with an annual subscription. Monthly subscriptions are also available at a higher price.

Users sentiment

Rather negative
-0.6

See the SIGNL4 pricing page.

  • SIGNL4 has a free plan.

  • SIGNL4 has a free trial.

Starter

Free

For up to 5 users. Includes push alerts, native mobile app, ad-hoc duty management, "Who is on call" dashboard, acknowledgements, email, webhook, REST API, distribution rules, Teams & Slack integration, SSO via 3rd party, and unlimited teams.

Notify & Connect

$9 per user/month

Everything in Starter plus: Text & Voice Alert included, Persistent notifications, ChatOps, Geolocations & Maps, Manual Alerts from web browser or mobile app, User Roles, No limit for Users & Teams, Chat & Email Support

Optimize

$15 per user/month

Everything in Notify & Connect plus: Automated Escalations, Flood protection, Duty & Shift Scheduling, Post-shift reports, Calendar export, Remote Actions, Rules with logical conditions, 2-way 3rd party connectors, Signl AI (Summary)

Maximize

$25 per user/month

Everything in Optimize plus: Live Call Routing, Voice mailbox with alerts, Dedicated phone number for inbound calls ($10/mo), Public ‘Who is on call’ Dashboard, Audit Logs, Custom Data Retention, Priority Support, SLA 99.95%


SIGNL4 alternatives

  • Logo of 24Cevent
    24Cevent
    Better fit for retail, consumer goods, real estate & construction, and software/IT.
    Read more
  • Logo of N-able N-central
    N-able N-central
    Better for medium to large businesses and MSPs. A more comprehensive IT management platform, offering broader device and network management capabilities. Lacks the direct alerting and on-call scheduling focus of SIGNL4.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for asset management and IT support. A more user-friendly option according to reviews. More suitable for organizations focused on IT services. Good for a broad range of industries.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Better for internal IT teams and help desks. A Jira Service Management alternative for mobile-first alerting and incident response.
    Read more
  • Logo of OnPage
    OnPage
    Better for healthcare. Has positive pricing sentiment and rated higher by users. Is growing faster in website traffic.
    Read more
  • Logo of Atera
    Atera
    Better for IT management and MSPs. Has broader OS support. Grows faster than SIGNL4. Provides a self-service portal. AI features might be imposed.
    Read more

SIGNL4 FAQ

  • What is SIGNL4 and what does SIGNL4 do?

    SIGNL4 is a mobile alerting and incident management solution designed to streamline critical alerts and enable swift responses. It features on-call scheduling, automated escalations, and integrations with various monitoring tools. SIGNL4 helps IT, field service, and other teams minimize downtime and ensure business continuity.

  • How does SIGNL4 integrate with other tools?

    SIGNL4 integrates with numerous tools through email, webhooks, and a REST API. This allows for seamless data collection, analysis, and alert triggering from various monitoring and management systems. It connects with other platforms to enhance incident response and streamline workflows.

  • What the main competitors of SIGNL4?

    SIGNL4 competes with other incident management solutions like xMatters, OnPage, and 24Cevent. These alternatives offer similar features such as alerting, on-call scheduling, and integrations for streamlined incident response. Additionally, broader IT management platforms like Atera, SolarWinds Service Desk, and N-able N-central provide incident management capabilities alongside other IT functionalities.

  • Is SIGNL4 legit?

    SIGNL4 is a legitimate incident management platform. User reviews praise its reliable alerts and easy setup. It integrates with various tools, ensuring critical alerts reach the right people quickly and improving incident response.

  • How much does SIGNL4 cost?

    SIGNL4 pricing is not publicly available. Contact SIGNL4 directly to obtain specific product pricing and determine if it fits your needs and budget.

  • Is SIGNL4 customer service good?

    SIGNL4's customer service receives positive feedback. Users highlight the support team's helpfulness, kindness, and fast response times. Some users mention proactive monitoring of forums to assist users with questions. While the product itself has some drawbacks, customer service is considered a strength.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.