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SIGNL4 description
SIGNL4 is an incident management tool that ensures critical alerts reach the right people instantly. Through mobile alerts, on-call scheduling, and numerous integrations, it speeds up incident response for IT, field services, and other industries. Teams stay informed and can act quickly, minimizing downtime and service disruptions. SIGNL4 offers a central platform for managing incidents, from initial alert to resolution.
Who is SIGNL4 best for
SIGNL4 is a reliable incident management platform ideal for enterprise IT and operations teams needing fast, dependable mobile alerts. Users praise its quick setup and integrations, persistent notifications, and flexible on-call scheduling. Some users mention that the Android app has unreliable alarm sounds and the documentation could be improved.
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Best for enterprise companies.
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Ideal for IT, operations teams, and on-call services.
SIGNL4 features
| Supported SIGNL4 supports defining on-call schedules and rotations for alerts. |
| Supported SIGNL4 can send alerts via voice calls to on-call staff. |
| Supported Customizable push notification sounds are supported. |
| Supported SIGNL4 supports two-way messaging for team collaboration and incident management. |
| Supported SIGNL4 escalates unacknowledged alerts to other team members, ensuring timely responses. |
| Supported SIGNL4 provides a mobile app with push notifications for alerts. |
| Supported SIGNL4 integrates with various tools for data collection and analysis via email, webhooks, and a REST API. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
SIGNL4 reviews
We've summarised 43 SIGNL4 reviews (SIGNL4 G2 reviews) and summarised the main points below.
- Reliable and fast delivery of alerts via push notifications.
- Easy setup and integration with various monitoring tools.
- Persistent notifications ensure critical alerts are not missed.
- Flexible on-call scheduling and team management.
- Excellent customer support.
- The Android app has unreliable alarm sounds and can be easily interrupted.
- The documentation could be improved.
- Some administrative features are only accessible through the web interface, not the mobile app.
- Advanced features or add-ons often require a higher-tier subscription.
- Setting up event filters can be confusing initially.
SIGNL4 pricing
The commentary is based on 7 reviews from SIGNL4 G2 reviews.
SIGNL4 offers a free trial for 30 days on the Maximize plan. A dedicated phone number for inbound calls costs an additional $10/month on the Maximize plan. Prices are per user/month with an annual subscription. Monthly subscriptions are also available at a higher price.
Users sentiment
See the SIGNL4 pricing page.
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SIGNL4 has a free plan.
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SIGNL4 has a free trial.
Starter
For up to 5 users. Includes push alerts, native mobile app, ad-hoc duty management, "Who is on call" dashboard, acknowledgements, email, webhook, REST API, distribution rules, Teams & Slack integration, SSO via 3rd party, and unlimited teams.
Notify & Connect
Everything in Starter plus: Text & Voice Alert included, Persistent notifications, ChatOps, Geolocations & Maps, Manual Alerts from web browser or mobile app, User Roles, No limit for Users & Teams, Chat & Email Support
Optimize
Everything in Notify & Connect plus: Automated Escalations, Flood protection, Duty & Shift Scheduling, Post-shift reports, Calendar export, Remote Actions, Rules with logical conditions, 2-way 3rd party connectors, Signl AI (Summary)
Maximize
Everything in Optimize plus: Live Call Routing, Voice mailbox with alerts, Dedicated phone number for inbound calls ($10/mo), Public ‘Who is on call’ Dashboard, Audit Logs, Custom Data Retention, Priority Support, SLA 99.95%
SIGNL4 alternatives
24CeventBetter fit for retail, consumer goods, real estate & construction, and software/IT.Read more
N-able N-centralBetter for medium to large businesses and MSPs. A more comprehensive IT management platform, offering broader device and network management capabilities. Lacks the direct alerting and on-call scheduling focus of SIGNL4.Read more
SolarWinds Service DeskBetter for asset management and IT support. A more user-friendly option according to reviews. More suitable for organizations focused on IT services. Good for a broad range of industries.Read more
Jira Service ManagementBetter for internal IT teams and help desks. A Jira Service Management alternative for mobile-first alerting and incident response.Read more
OnPageBetter for healthcare. Has positive pricing sentiment and rated higher by users. Is growing faster in website traffic.Read more
AteraBetter for IT management and MSPs. Has broader OS support. Grows faster than SIGNL4. Provides a self-service portal. AI features might be imposed.Read more
SIGNL4 FAQ
What is SIGNL4 and what does SIGNL4 do?
SIGNL4 is a mobile alerting and incident management solution designed to streamline critical alerts and enable swift responses. It features on-call scheduling, automated escalations, and integrations with various monitoring tools. SIGNL4 helps IT, field service, and other teams minimize downtime and ensure business continuity.
How does SIGNL4 integrate with other tools?
SIGNL4 integrates with numerous tools through email, webhooks, and a REST API. This allows for seamless data collection, analysis, and alert triggering from various monitoring and management systems. It connects with other platforms to enhance incident response and streamline workflows.
What the main competitors of SIGNL4?
SIGNL4 competes with other incident management solutions like xMatters, OnPage, and 24Cevent. These alternatives offer similar features such as alerting, on-call scheduling, and integrations for streamlined incident response. Additionally, broader IT management platforms like Atera, SolarWinds Service Desk, and N-able N-central provide incident management capabilities alongside other IT functionalities.
Is SIGNL4 legit?
SIGNL4 is a legitimate incident management platform. User reviews praise its reliable alerts and easy setup. It integrates with various tools, ensuring critical alerts reach the right people quickly and improving incident response.
How much does SIGNL4 cost?
SIGNL4 pricing is not publicly available. Contact SIGNL4 directly to obtain specific product pricing and determine if it fits your needs and budget.
Is SIGNL4 customer service good?
SIGNL4's customer service receives positive feedback. Users highlight the support team's helpfulness, kindness, and fast response times. Some users mention proactive monitoring of forums to assist users with questions. While the product itself has some drawbacks, customer service is considered a strength.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.