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24Cevent description
24Cevent is a cloud-based incident management tool that helps businesses respond to critical alerts quickly. It allows you to connect various monitoring systems and automatically notify the right people on your team through phone calls, emails, and other communication channels. You can customize notification messages, set up escalation procedures if an alert isn't addressed, and track response times to improve your incident management process.
Who is 24Cevent best for
24Cevent is a cloud-based incident management platform designed to streamline alert response. It connects to various monitoring systems, notifying teams through multiple channels. Key features include customizable notifications and automated escalations. 24Cevent helps businesses, particularly in the retail and consumer goods sectors, improve their incident response times and maintain operational efficiency.
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Best for retail and consumer goods companies.
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Ideal for IT and telecom companies seeking streamlined incident management.
24Cevent pricing
Users sentiment
See the 24Cevent pricing page.
24Cevent alternatives
ServiceNow IT Service ManagementBetter for enterprise companies. Broader industry fit. More features for IT service management. Negative pricing sentiment. A ServiceNow IT Service Management alternative.Read more
SIGNL4Better fit for enterprise businesses. More suitable for users who prioritize ease of use, implementation, and reliable performance. Pricing may be perceived negatively. Has growing momentum.Read more
ManageEngine ServiceDesk PlusBetter for larger organizations. Broader industry fit. More features like asset and project management. A free version is available. ServiceDesk Plus alternative. ManageEngine competitor.Read more
SolarWinds Service DeskBetter for small to medium businesses. A broader range of integrations, reporting features, and a self-service portal are available. More positive user reviews and feedback. SolarWinds Service Desk is a strong 24Cevent competitor and alternative.Read more
iLertBetter for IT teams and incident management. Integrates with monitoring tools, provides on-call scheduling, automated escalations, and customizable alerts. Notifies teams through various channels.Read more
AteraBetter for IT departments and MSPs needing broader IT management functionalities. More suitable for small to medium-sized businesses. Atera is growing faster and has more momentum.Read more
24Cevent FAQ
What is 24Cevent and what does 24Cevent do?
24Cevent is a cloud-based incident management solution designed to expedite responses to critical alerts. It connects to various monitoring systems, enabling automated notifications via phone, email, and other channels. It allows for customized messages, escalations, and response time tracking.
How does 24Cevent integrate with other tools?
24Cevent integrates with various monitoring systems, enabling automated notifications through channels like phone calls, emails, and more. It lacks specific integrations mentioned in the product description beyond monitoring systems.
What the main competitors of 24Cevent?
Alternatives to 24Cevent include SIGNL4, ServiceNow IT Service Management, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, iLert, and Atera. These incident management tools offer similar functionalities such as real-time notifications and automated workflows.
Is 24Cevent legit?
24Cevent appears to be a legitimate incident management platform. User reviews on Capterra give it a 4.64/5 rating, suggesting it is safe and reliable for incident response. However, limited information is available on other aspects like customer service and pricing transparency.
How much does 24Cevent cost?
I couldn't find pricing details for 24Cevent. For the most current pricing information, it's best to visit their website directly. Is 24Cevent worth the cost? That depends on your specific event management needs and budget.
Is 24Cevent customer service good?
Customers praise 24Cevent's outstanding customer service and support. They highlight the simple setup and helpful team, allowing them to focus on real issues rather than system management. Users appreciate the easy integration and alert configuration.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.