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N-able N-central

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No change in the last year

N-able N-central description

N-able N-central is a comprehensive IT management platform designed for businesses of all sizes and industries. It allows you to monitor and manage devices and networks from a single dashboard, automate tasks like patching, and improve your security posture with integrated tools. N-central offers both cloud-based and on-premise deployment options to suit your needs. It aims to simplify IT management, improve efficiency, and reduce costs by automating tasks and providing a centralized view of your IT environment.


Who is N-able N-central best for

N-able N-central is a robust IT management platform ideal for MSPs and IT departments. It offers a single pane of glass view for monitoring multiple clients and devices, along with strong automation and remote support tools. Users praise its comprehensive monitoring and alerting, as well as its automation capabilities. However, some users find patch management and reporting to be less intuitive.

  • Best for small to medium-sized businesses and MSPs.

  • Ideal for IT and Telecom companies, less suitable for Consumer Goods and Marketing.


N-able N-central features

Type in the name of the feature or in your own words tell us what you need
Supported

N-able N-central automates OS and third-party software patching.

Supported

N-able N-central supports remote monitoring and management via a multi-tenant cloud platform.

Supported

N-able N-central offers customizable reports and dashboards for data-driven decisions.

Supported

N-central offers a central interface for managing automations, including real-time monitoring and reporting.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Neutral
+0.25

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Rather positive
+0.4

Ease of Implementation

Neutral
+0.16

Scalability

Rather positive
+0.54

N-able N-central reviews

Pros of N-able N-central
  • Provides a single pane of glass view for monitoring multiple clients and devices.
  • Offers comprehensive monitoring and alerting features.
  • Strong automation capabilities, including custom scripting and self-healing.
  • Excellent remote access and support tools, including Take Control.
Cons of N-able N-central
  • Patch management can be difficult to get working consistently.
  • Take Control can be unreliable.
  • The agent can be prone to issues, requiring reinstallation.
  • Reporting features are limited and clunky.

N-able N-central pricing

The commentary is based on 21 reviews from N-able N-central G2 reviews.

N-able N-central's pricing is generally considered affordable, especially given its robust feature set. Some users mention varying or complex pricing structures, while others highlight its cost-effectiveness and value. A few users find it expensive, especially for smaller businesses or specific regions.

Users sentiment

Neutral
-0.25

N-able N-central alternatives

  • Logo of Atera
    Atera
    Better suited for small to medium businesses and MSPs. Has a per-technician pricing model. Growing faster than N-able N-central. Integrates AI features for ticket resolution and task automation. Users praise the easy-to-use interface and seamless Splashtop integration.
    Read more
  • Logo of Panorama9
    Panorama9
    Has significantly more website traffic momentum. A good N-able N-central competitor for businesses seeking a simpler, potentially more affordable solution.
    Read more
  • Logo of Kaseya VSA
    Kaseya VSA
    Better fit for industries like Healthcare and Finance. Negative pricing sentiment. N-able N-central alternative. Kaseya VSA competitor.
    Read more
  • Logo of SolarWinds Service Desk
    SolarWinds Service Desk
    Better for organizations focused on IT support and asset management. A strong alternative for those looking for a user-friendly and cost-effective service desk solution. More suitable for a wider range of industries.
    Read more
  • Logo of Jira Service Management
    Jira Service Management
    Better for organizations across various industries needing IT and general service management. A strong Jira integration is a plus for existing Jira users. However, be aware of potential pricing complexities and a steeper learning curve for new users.
    Read more
  • Logo of SuperOps
    SuperOps
    Better for smaller MSPs. Has stronger customer support and is growing faster. PSA, RMM, or combined platform options. N-able N-central competitor.
    Read more

N-able N-central FAQ

  • What is N-able N-central and what does N-able N-central do?

    N-able N-central is a comprehensive IT management platform for MSPs and IT departments. It offers remote monitoring and management, patch automation, and reporting dashboards. N-central simplifies IT tasks, improves efficiency, and enhances security posture with integrated tools and automation.

  • How does N-able N-central integrate with other tools?

    N-able N-central integrates with various tools to enhance its functionality. It supports integrations for PSA platforms, RMM solutions, and other tools to streamline IT management workflows. This allows for a centralized platform to manage various aspects of IT operations.

  • What the main competitors of N-able N-central?

    Top alternatives to N-able N-central include Atera, Kaseya VSA, SuperOps, ManageEngine Endpoint Central, and SolarWinds Service Desk. These competitors offer similar features such as remote monitoring and management, patch automation, and reporting tools, often targeting MSPs and IT departments.

  • Is N-able N-central legit?

    Yes, N-able N-central is safe and legitimate software. It's a comprehensive IT management platform suitable for businesses of all sizes, especially MSPs serving SMBs. N-able N-central offers robust automation, remote monitoring, and patching, simplifying IT tasks.

  • How much does N-able N-central cost?

    N-able N-central doesn't publicly disclose pricing information. Contact their sales team for a quote tailored to your specific needs. Consider factors like the number of devices and desired features to determine if the product is worth it for you.

  • Is N-able N-central customer service good?

    N-able N-central's customer service receives mixed reviews. While many users praise the knowledgeable staff and quick response times, some have experienced slow support and unhelpful initial responses. Others mention the support team is helpful in resolving complex issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.