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ManageEngine Endpoint Central MSP description
ManageEngine Endpoint Central MSP helps IT service providers manage all of their clients' devices, from laptops and smartphones to servers, from a single platform. It offers a range of features, including installing software and updates, monitoring device security, and managing mobile devices. This comprehensive approach simplifies device management, improves security, and ensures client devices are up-to-date and protected, regardless of their operating system.
Who is ManageEngine Endpoint Central MSP best for
ManageEngine Endpoint Central MSP is a centralized platform ideal for IT service providers managing diverse client devices. It offers comprehensive features like patch management, software deployment, and remote troubleshooting. Users praise its intuitive interface and automation capabilities but note potential performance slowdowns with numerous endpoints. Some users found the free service can be misleading.
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Best for small to medium-sized businesses.
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Ideal for IT service providers in various industries, especially Software and IT.
ManageEngine Endpoint Central MSP features
| Supported Endpoint Central MSP automates software and OS updates with security patches. |
| Supported Endpoint Central supports distributing in-house and third-party apps. |
| Supported Enrolled devices can be remotely locked and wiped to protect data. |
| Supported Endpoint Central supports remote desktop access for troubleshooting and configuration. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
ManageEngine Endpoint Central MSP reviews
We've summarised 67 ManageEngine Endpoint Central MSP reviews (ManageEngine Endpoint Central MSP Capterra reviews and ManageEngine Endpoint Central MSP G2 reviews) and summarised the main points below.
- Comprehensive features for endpoint management, including patching, software deployment, and remote troubleshooting.
- Streamlined management of endpoints through a single intuitive interface.
- Automation capabilities simplify tasks like patch management.
- Seamless integration with Active Directory.
- Excellent network discovery and agent installation through the console.
- Effective patching for remote and roaming users.
- Remote management capabilities are very good.
- Centralized management and comprehensive reporting.
- Useful for managing a large number of devices.
- Good value for money.
- Performance slowdowns can occur with a large number of endpoints.
- Limited customization options for specific organizational needs.
- Some scripting and shutdown notification features are unavailable.
- MDM profile can cause rapid battery drain.
- Difficulty understanding vulnerability discrepancies between Endpoint Central and other tools.
- Agent installation and uninstallation can be time-consuming.
- Creating graphical custom reports is not possible.
- Limited integration options with on-premise systems.
- The agent does not automatically update information if a machine with the same hostname moves from a workgroup to a domain, leading to duplicate machine entries and license consumption.
- The free service can be misleading.
ManageEngine Endpoint Central MSP pricing
The commentary is based on 8 reviews from ManageEngine Endpoint Central MSP Capterra reviews and ManageEngine Endpoint Central MSP G2 reviews.
Endpoint Central MSP offers good value, especially for mid-sized organizations, with a comprehensive feature set at a reasonable price point. However, some users mention the cost can become steep when scaling beyond 25 endpoints. Others find the initial setup complex, potentially increasing resource demands.
Users sentiment
ManageEngine Endpoint Central MSP alternatives
ManageEngine Endpoint CentralBetter suited for internal IT teams managing their own devices, not MSPs.Read more
IBM MaaS360More suitable for mid-sized businesses needing enhanced security and streamlined device management. Website traffic is growing faster. Consider this ManageEngine Endpoint Central MSP competitor if you need real-time threat protection and application control. Ease of use is rated lower. Pricing is considered less favorable.Read more
Microsoft IntuneBetter for organizations with BYOD and remote work policies. More tightly integrated into the Microsoft ecosystem.Read more
Action1Focuses more on patching and endpoint security. Has stronger momentum based on employee growth. Lacks mobile device management and broader OS support. Best for those prioritizing automated patching and remediation on Windows.Read more
ClickUpBetter for team collaboration and task management. More suitable for diverse industries like marketing and e-commerce. Has slightly more momentum.Read more
ALVAO Service DeskBetter for IT service management in mid-sized businesses using Microsoft 365. Focuses on IT requests, workflows, and asset control, with AI-powered features for streamlining processes. Has stronger website traffic growth momentum.Read more
ManageEngine Endpoint Central MSP FAQ
What is ManageEngine Endpoint Central MSP and what does ManageEngine Endpoint Central MSP do?
ManageEngine Endpoint Central MSP is a centralized platform for IT service providers to manage all their clients' devices. It offers comprehensive features like software deployment, patch management, remote troubleshooting, and mobile device management, ensuring client devices are secure and updated.
How does ManageEngine Endpoint Central MSP integrate with other tools?
ManageEngine Endpoint Central MSP integrates with Active Directory for streamlined user management. It also offers remote desktop access for troubleshooting. Further integration capabilities with other systems are limited.
What the main competitors of ManageEngine Endpoint Central MSP?
Top alternatives to ManageEngine Endpoint Central MSP include ManageEngine Endpoint Central, Ivanti Endpoint Manager, Microsoft Intune, SolarWinds Service Desk, Atera, and Trio. These competitors offer similar endpoint management capabilities for various devices and operating systems.
Is ManageEngine Endpoint Central MSP legit?
ManageEngine Endpoint Central MSP is a legitimate software solution designed for Managed Service Providers (MSPs). It helps MSPs manage and secure their clients' endpoints from a centralized platform. It offers robust features like patch management, software deployment, and remote troubleshooting.
How much does ManageEngine Endpoint Central MSP cost?
I cannot find pricing information for ManageEngine Endpoint Central MSP. Contact ManageEngine directly to obtain specific pricing details for their product and if it is worth the cost.
Is ManageEngine Endpoint Central MSP customer service good?
ManageEngine Endpoint Central MSP's customer service receives mixed reviews. Some users praise the support team's responsiveness, while others report delays and inconsistencies in service quality. More detailed documentation could also improve the user experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.