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ShoutOUT description
ShoutOUT is a customer communication platform that helps mid-sized businesses improve customer engagement. It allows you to create and automate targeted SMS and email campaigns, as well as surveys and polls. You can segment your audience and track their behavior. ShoutOUT also integrates with popular business apps like CRMs and offers analytics to measure campaign success.
Who is ShoutOUT best for
ShoutOUT is a customer communication platform designed to help small and medium-sized businesses enhance customer engagement. Users love its easy API integration, excellent customer support, and user-friendly interface. However, some users have noted that emails may end up in spam folders and pricing can be a concern. It offers features like SMS and email campaign management, audience segmentation, and analytics.
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Best for small to medium businesses (1-100 employees) and medium businesses (101-1000 employees).
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Particularly well-suited for E-commerce businesses.
ShoutOUT features
| Supported ShoutOUT enables sending various SMS messages such as alerts, promotions, reminders, short links, and marketing campaigns, enhancing customer engagement and communication. |
| Supported Users can segment their audience into different groups based on various factors like demographics or interests to send more targeted SMS campaigns. |
| Supported ShoutOUT allows scheduling text message campaigns, enabling automated and timely delivery of messages to the target audience. |
| Supported ShoutOUT supports personalized messaging, allowing businesses to tailor their communication to individual customers, potentially boosting engagement. |
| Supported Users can personalize their sender ID or phone number to enhance brand recognition and trust among recipients. |
| Supported ShoutOUT offers detailed analytics that track campaign performance, allowing businesses to measure the effectiveness of their strategies and optimize future campaigns. |
| Supported ShoutOUT includes a link shortener, which is helpful for sharing links in text messages while keeping the messages concise and trackable. |
ShoutOUT pricing
The commentary is based on 1 reviews from ShoutOUT G2 reviews.
ShoutOUT offers cost-effective communication solutions with direct API integration for transactional messaging. Users appreciate its affordability and ease of use, making it a valuable tool for reaching their user base. While reporting tools could be improved, the overall pricing sentiment is positive.
See the ShoutOUT pricing page.
ShoutOUT alternatives
OrcaBetter for managing customer advocacy programs within Salesforce. More suitable for enterprise companies using Salesforce. Focuses on testimonials and case studies.Read more
Customer.ioBetter for larger organizations. More focus on in-app messages and advanced automation. A Customer.io alternative for simpler SMS and email campaigns.Read more
MessangiSupports WhatsApp and push notifications. Caters to a wider range of business sizes including large enterprises.Read more
Acoustic CampaignBetter for larger enterprises and diverse industries like finance, retail, and public sector. Offers a wider range of channels including social media, and robust email automation. However, some users find the interface clunky and expensive. A strong Acoustic Campaign alternative for those focused on SMS and email.Read more
GleantapBetter for managing customer interactions across sales, marketing, and customer support. Caters to mid-sized and large businesses.Read more
EmarsysBetter fit for larger enterprises, particularly within retail, ecommerce, and consumer goods. Stronger focus on AI-driven marketing automation and data analytics. Emarsys is an Emarsys competitor and ShoutOUT alternative.Read more
ShoutOUT FAQ
What is ShoutOUT and what does ShoutOUT do?
ShoutOUT is a customer communication platform designed for mid-sized businesses. It enables targeted SMS and email campaigns, surveys, and polls. Users can segment audiences, track behavior, and integrate with popular business apps. ShoutOUT provides analytics to measure campaign success.
How does ShoutOUT integrate with other tools?
ShoutOUT integrates with popular business apps, including CRM systems, to streamline workflows. This integration enhances the platform's ability to segment audiences, personalize messaging, and track campaign performance. It also improves data management and facilitates more targeted customer interactions.
What the main competitors of ShoutOUT?
Alternatives to ShoutOUT include Customer.io for personalized messaging, Messangi for multi-channel communication, Acoustic Campaign for comprehensive marketing solutions, and Gleantap for streamlined customer engagement. These competitors offer similar features for businesses seeking enhanced communication and marketing automation.
Is ShoutOUT legit?
Yes, ShoutOUT is a legitimate customer communication platform. User reviews praise its ease of use, API integration, and reliable customer support. While some users mention emails going to spam and pricing concerns, ShoutOUT remains a safe and effective tool for SMS and email marketing.
How much does ShoutOUT cost?
I couldn't find pricing details for ShoutOUT. For the most current pricing information, it's best to visit ShoutOUT's official website or contact their sales team directly.
Is ShoutOUT customer service good?
Customers praise ShoutOUT's exceptional customer service and easy API integration. The helpful support staff and readily available resources contribute to a positive user experience. Some users mention reporting tools needing more detail.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.