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Messangi description
Messangi is a digital platform that helps businesses communicate with their customers through various channels like text messaging, WhatsApp, and push notifications. It allows you to send personalized messages to large groups of customers, manage marketing campaigns with rewards, and automate conversations with chatbots. Messangi is designed to be easy to use and can be integrated into your existing business systems. They focus on providing reliable service and support to deliver effective customer communication solutions.
Who is Messangi best for
Messangi is a multi-channel communication platform designed for small to medium-sized businesses, especially in e-commerce and marketing. It helps businesses connect with customers through various channels like SMS, WhatsApp, and push notifications. Messangi enables personalized messaging, marketing campaigns with rewards, and automated conversations using chatbots. It offers two-factor authentication and loyalty program features.
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Best for small to medium businesses seeking improved customer engagement.
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Ideal for e-commerce and marketing businesses.
Messangi features
| Supported Messangi supports setting up and managing loyalty programs, including points-based rewards and personalized promotions. |
| Supported Messangi supports two-factor authentication for enhanced login security. |
| Supported Messangi supports personalized messaging across various channels like email, SMS, and push. |
| Supported Messangi supports outbound messaging across SMS, email, mobile push notifications, WhatsApp, and RCS. |
Messangi alternatives
MessenteBetter for sending crucial notifications and two-way SMS. Focuses on reliable delivery and simple pricing. Caters to finance and logistics. A Messangi alternative and competitor.Read more
WATIMore focused on WhatsApp for customer communication. Better for small to medium businesses relying heavily on WhatsApp for sales, marketing, and support. A WATI alternative for multi-channel messaging needs. WATI has slower website traffic growth.Read more
GupshupBetter suited for medium and large businesses. Has broader industry coverage including healthcare, finance, and education. Grows faster than Messangi. Offers documented user reviews, both positive and negative. Integrates with WhatsApp, but user experience may be inconsistent.Read more
Netcore Customer Engagement and Experience PlatformBetter suited for larger businesses focused on email marketing and automation. A Netcore Customer Engagement and Experience Platform alternative for smaller businesses and WhatsApp-focused communication. Netcore Customer Engagement and Experience Platform has positive ratings and reviews on G2.Read more
Webex ConnectBetter for larger enterprises needing robust integrations with existing systems. Stronger customer support and broader communication channels including voice and social media. More complex to implement and potentially pricier. Webex Connect is a strong Messangi competitor for enterprise communication.Read more
GallaboxMore focused on WhatsApp for Real Estate. Has positive reviews about customer support, integrations, and automation features. Negative reviews mention slow support, price changes, and limited integrations. Gallabox is a Messangi alternative and competitor.Read more
Messangi FAQ
What is Messangi and what does Messangi do?
Messangi is a customer communication platform that enables businesses to connect with customers through various channels, including SMS, WhatsApp, and push notifications. It facilitates personalized messaging, marketing campaigns with rewards, and automated chatbot conversations, making it ideal for small to medium-sized businesses seeking enhanced customer engagement.
How does Messangi integrate with other tools?
Messangi integrates with your existing business systems, enabling seamless communication across various channels. It supports personalized messaging through email, SMS, push notifications, WhatsApp, and RCS. This multi-channel approach facilitates efficient marketing campaigns and automated chatbot conversations.
What the main competitors of Messangi?
Top Messangi alternatives include WATI, Gupshup, and Gallabox, all offering WhatsApp-focused business communication. For broader multi-channel solutions, consider Pushwoosh or Zendesk Support Suite. Thena focuses on Slack integration for customer support.
Is Messangi legit?
Messangi appears to be a legitimate platform. It offers multi-channel messaging and automation features, and boasts a 4.8/5 rating on G2 based on 15 reviews. However, limited information is available regarding its long-term reliability and performance.
How much does Messangi cost?
I couldn't find pricing information for Messangi. Contact Messangi directly to determine if it's worth the investment for your needs and budget.
Is Messangi customer service good?
Messangi's customer service is consistently praised in reviews. Users highlight the team's responsiveness, helpfulness, and problem-solving abilities, describing their support as "amazing," "fast," "friendly," and "professional." They appreciate the quick resolution times and proactive assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.