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Gallabox description
Gallabox helps businesses connect with customers through WhatsApp. It offers tools for managing customer conversations, automating messages, and sending marketing campaigns. Gallabox can be used to create chatbots, collect data through forms, and track customer interactions. It integrates with popular CRM and e-commerce platforms, allowing businesses to streamline their customer communication and sales processes. Gallabox is best suited for businesses who want to leverage the popularity of WhatsApp to reach their customers.
Who is Gallabox best for
Gallabox helps businesses connect with customers via WhatsApp. Users love its easy-to-use interface and helpful integrations. However, some dislike recent price changes and limited native integrations. Ideal for real estate businesses of all sizes looking to generate leads, provide support, and run marketing campaigns on WhatsApp.
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Best for small, medium, and large businesses.
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Ideal for real estate businesses.
Gallabox features
| Supported Gallabox integrates with WhatsApp to automate answers, workflows, and campaigns. |
| Supported Gallabox supports shared team inbox, enabling multiple agents to access and manage it. |
| Supported Gallabox supports sending and receiving messages via WhatsApp Business API. |
| Supported Gallabox automates chat workflows using no-code tools, AI chatbots, and integrations. |
| Supported Gallabox supports Click-to-WhatsApp ads on Facebook and Instagram. |
| Supported Gallabox offers AI agents for WhatsApp to automate and personalize customer interactions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Gallabox reviews
We've summarised 155 Gallabox reviews (Gallabox G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- User-friendly interface and easy bot creation.
- Helpful integrations with CRM and e-commerce platforms.
- Effective for broadcast campaigns and automated messages.
- Useful features like source tags and internal notes.
- Slow customer support response times.
- Recent price changes without notice.
- Limited native integrations.
- Confusing flow creation for new users.
- Mobile app issues (signing out, missed notifications).
Gallabox pricing
The commentary is based on 24 reviews from Gallabox G2 reviews.
Gallabox generally receives positive feedback regarding its pricing, particularly for its entry-level plans and value for money. However, some users find the service a bit expensive compared to competitors, especially concerning add-on features and conversation fees for higher usage. A more flexible pricing structure for smaller businesses has also been suggested.
Users sentiment
See the Gallabox pricing page.
Gallabox alternatives
HubSpot Marketing HubBetter for inbound marketing and lead generation. Broader marketing functionalities beyond WhatsApp, including email, social media, and SEO. More established and has slower momentum.Read more
Anantya.aiMore focused on providing WhatsApp Business API solutions. Has fewer listed features and integrations. Caters to small to medium-sized businesses. Is growing faster than Gallabox, a Gallabox competitor and alternative.Read more
Brevo Transactional EmailBetter for transactional emails like order confirmations. More suitable for established businesses needing email marketing and automation. Brevo Transactional Email is a Gallabox competitor and alternative.Read more
WATIBetter suited for small to medium businesses. Grows faster than Gallabox. More positive reviews on G2 and Capterra. Users mention the simple interface, WhatsApp integration, and streamlined communication. However, some users dislike the pricing and limited customization.Read more
OverloopBetter for outbound sales automation and LinkedIn outreach. Focuses on email sequencing, not WhatsApp. More suitable for sales teams in small to medium businesses. Higher ratings on G2.Read more
GetgabsMore suitable for small to medium businesses. A Gallabox alternative and competitor offering a free plan and tiered subscription pricing.Read more
Gallabox FAQ
What is Gallabox and what does Gallabox do?
Gallabox is a WhatsApp business solution that streamlines customer interactions. It offers tools for managing conversations, automating messages, creating chatbots, and launching marketing campaigns, all within WhatsApp. Gallabox integrates with popular CRM and e-commerce platforms.
How does Gallabox integrate with other tools?
Gallabox integrates with popular CRM and e-commerce platforms, enabling streamlined customer communication and sales processes. It also offers helpful integrations which are appreciated by users, though some find the number of native integrations limited.
What the main competitors of Gallabox?
Gallabox competitors include WATI, Anantya.ai, and HubSpot Marketing Hub. These alternatives offer similar WhatsApp business integration features for customer communication, marketing campaigns, and sales processes. Podium and Zendesk Support Suite also offer comparable customer interaction tools but across broader communication channels.
Is Gallabox legit?
Yes, Gallabox is a legitimate business. They offer WhatsApp business tools and integrations suitable for various business needs. User reviews are generally positive, praising the software's ease of use and customer support, indicating the platform is safe and reliable.
How much does Gallabox cost?
Gralio doesn't have pricing information for Gallabox. Therefore, it's difficult to determine if Gallabox is worth the investment without knowing the cost.
Is Gallabox customer service good?
Gallabox customer service receives positive feedback overall. Users praise the helpful and responsive support team, highlighting their patience and willingness to assist with setup, integrations, and troubleshooting. However, some users mention slow response times and the need to schedule calls for support, which can be inconvenient.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.