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TimelinesAI description
TimelinesAI helps businesses manage their WhatsApp communication more effectively. It integrates multiple WhatsApp numbers with your existing CRM software, providing a central hub for all conversations. You can automate messages, track customer interactions, and improve team collaboration – all within your CRM system.
Who is TimelinesAI best for
TimelinesAI is a perfect fit for businesses heavily reliant on WhatsApp for customer communication, particularly those seeking streamlined CRM integration for enhanced efficiency and automation. Users praise its seamless CRM integration and team collaboration features, highlighting its strength in managing high volumes of customer inquiries.
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Ideal for smaller businesses.
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A strong fit for finance and education sectors.
TimelinesAI features
| Supported TimelinesAI allows managing multiple WhatsApp accounts within one platform. |
| Supported TimelinesAI enables shared access to multiple WhatsApp accounts to manage conversations from a centralized inbox. |
| Supported TimelinesAI stores and provides access to past WhatsApp conversations. |
| Supported TimelinesAI integrates with various CRM systems. |
| Supported TimelinesAI integrates with WhatsApp for messaging. |
| Supported TimelinesAI can send automated WhatsApp messages based on various triggers. |
| Supported The platform allows managing teams, adding or removing users and assigning roles. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
TimelinesAI reviews
- Seamless integration with CRMs like Pipedrive for centralized customer interactions.
- Excellent team collaboration features, allowing multiple users to manage WhatsApp conversations.
- Real-time updating of conversations in the CRM, ensuring all interactions are logged.
- Helpful for managing high volumes of customer inquiries and improving response times.
- Ability to track conversation history, even before TimelinesAI integration.
- Limited functionality for bulk messaging.
- Occasional disconnections from WhatsApp requiring re-login.
- Lack of a refresh button for individual chats.
- User interface could be more visually appealing.
- Limited reporting features, making it difficult to track individual message metrics.
TimelinesAI alternatives
SleekFlowSupports more communication channels beyond WhatsApp, such as Instagram and live chat. A TimelinesAI alternative better for omnichannel customer engagement.Read more
PeriskopeBetter for managing high-volume WhatsApp communications. Has faster website traffic growth momentum. Provides analytics tools to track response times and key metrics. A good TimelinesAI competitor for businesses focused on operational efficiency.Read more
EndorsalBetter for reputation management by collecting and showcasing testimonials. A TimelinesAI competitor focused on social proof and review management. Suitable as a TimelinesAI alternative for businesses prioritizing online reputation.Read more
GetgabsMore focused on SMBs and leveraging WhatsApp for sales and marketing. TimelinesAI has more momentum and a broader CRM integration focus. Getgabs has a free plan.Read more
DoubleTickBetter for sales and marketing automation within WhatsApp. Has a steeper learning curve and some users report bugs and slow support. Has significantly more momentum but lower average ratings than TimelinesAI.Read more
BoeiBetter for lead generation through website widgets. Offers more communication channels like live chat and Facebook Messenger. Caters to a broader range of industries including retail, hospitality, and media.Read more
TimelinesAI FAQ
What is TimelinesAI and what does TimelinesAI do?
TimelinesAI is a WhatsApp business solution that streamlines customer communication through CRM integration. It enables businesses to manage multiple WhatsApp numbers, automate messages, track interactions, and improve team collaboration, all within their existing CRM system. TimelinesAI is ideal for businesses aiming to enhance customer relationships and boost agent productivity.
How does TimelinesAI integrate with other tools?
TimelinesAI integrates with various CRM systems, allowing businesses to manage WhatsApp conversations and customer interactions within a centralized platform.
What the main competitors of TimelinesAI?
TimelinesAI's main competitors include SleekFlow, Periskope, and DoubleTick. These platforms offer similar features for managing WhatsApp communication, especially for businesses using WhatsApp for sales, marketing, and customer support.
Is TimelinesAI legit?
Yes, TimelinesAI is a legitimate software solution. It receives positive reviews from users, particularly for its CRM integrations and team collaboration features. Users appreciate its ability to centralize and streamline WhatsApp communication for businesses.
How much does TimelinesAI cost?
There is no pricing information available for TimelinesAI.
Is TimelinesAI customer service good?
Based on the generally positive reviews, TimelinesAI users praise the customer support team's helpfulness and responsiveness. Users highlight the support team's role in ensuring a smooth implementation process.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.