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Callbell description
Callbell is a customer support platform that helps businesses manage communications from messaging apps like WhatsApp, Facebook Messenger, Instagram, and Telegram. It allows teams to collaborate, automate responses with chatbots, analyze performance, and even run marketing campaigns through these channels. Callbell offers various pricing plans based on features and team size.
Who is Callbell best for
Callbell is a customer support platform designed for small to medium businesses. It centralizes communication across messaging apps like WhatsApp, Facebook Messenger, Instagram, and Telegram. Callbell allows teams to collaborate, automate responses with chatbots, analyze performance, and run marketing campaigns.
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Best for small to medium businesses (1-1000 employees) seeking streamlined communication.
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Ideal for e-commerce, marketing, and retail businesses relying on messaging apps for customer interaction.
Callbell features
Supported Callbell enables team collaboration and chat management, streamlining communication and customer support. |
Supported Callbell's chatbot feature automates conversations, providing instant support and enhancing customer experience. |
Supported Callbell allows businesses to create targeted WhatsApp marketing campaigns to reach a wider audience. |
Supported Callbell integrates with CRM systems and enables e-commerce notifications to streamline workflows. |
Supported Callbell offers API and webhook integration to automate workflows and enhance customer interactions. |
Supported Callbell enables businesses to receive and manage orders via WhatsApp, streamlining the sales process. |
Supported Callbell's multi-channel chat widget allows businesses to engage with customers across different platforms. |
Callbell pricing
The commentary is based on 3 reviews from Callbell G2 reviews.
Callbell offers a free plan, which users find valuable and sufficient for their communication needs. While there are paid plans available, some users suggest improvements to the pricing structure. However, overall sentiment towards the pricing is positive, especially considering the features offered.
See the Callbell pricing page.
Basic plan with chat management features.
Includes advanced statistics, API access, and chatbot webhook.
Callbell alternatives
Zendesk Support SuiteEfficient, personalized customer service via AI, chat, and self-help.Read more
Callbell FAQ
Callbell is a customer support platform designed for businesses to manage communications across various messaging apps. It offers features such as team collaboration, automated chatbots, and marketing campaign tools, allowing businesses to streamline their customer interactions and sales processes through channels like WhatsApp and Facebook Messenger.
What is Callbell and what does Callbell do?
Callbell is a customer support platform designed for businesses to manage communications across various messaging apps. It offers features such as team collaboration, automated chatbots, and marketing campaign tools, allowing businesses to streamline their customer interactions and sales processes through channels like WhatsApp and Facebook Messenger.
Callbell integrates with CRM systems and e-commerce platforms for streamlined workflows. It also offers API and webhook integration for enhanced automation and customer interaction. Additionally, it supports multiple messaging channels like WhatsApp, Facebook Messenger, Instagram, and Telegram.
How does Callbell integrate with other tools?
Callbell integrates with CRM systems and e-commerce platforms for streamlined workflows. It also offers API and webhook integration for enhanced automation and customer interaction. Additionally, it supports multiple messaging channels like WhatsApp, Facebook Messenger, Instagram, and Telegram.
Top Callbell alternatives include TimelinesAI for connecting multiple WhatsApp numbers to CRM, Freshdesk for streamlining customer conversations, and Zendesk Support Suite for omnichannel customer service. Other competitors are AtomChat.io, Zoho Desk, and Botmaker.
What the main competitors of Callbell?
Top Callbell alternatives include TimelinesAI for connecting multiple WhatsApp numbers to CRM, Freshdesk for streamlining customer conversations, and Zendesk Support Suite for omnichannel customer service. Other competitors are AtomChat.io, Zoho Desk, and Botmaker.
Yes, Callbell is a legitimate customer support platform. It integrates various messaging apps, offers chatbot automation, and provides analytics tools. With positive ratings on G2, Callbell appears safe and reliable for businesses seeking streamlined communication.
Is Callbell legit?
Yes, Callbell is a legitimate customer support platform. It integrates various messaging apps, offers chatbot automation, and provides analytics tools. With positive ratings on G2, Callbell appears safe and reliable for businesses seeking streamlined communication.
Callbell's Chat Management plan starts at €14 per agent monthly. The Plus plan, with advanced statistics and API access, costs €18 per agent monthly. Additional modules and integrations incur extra costs. Is Callbell worth it for your business? Evaluate its chat management pricing against your needs.
How much does Callbell cost?
Callbell's Chat Management plan starts at €14 per agent monthly. The Plus plan, with advanced statistics and API access, costs €18 per agent monthly. Additional modules and integrations incur extra costs. Is Callbell worth it for your business? Evaluate its chat management pricing against your needs.
Callbell's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful and responsive support agents, particularly highlighting their clear communication and efficient problem-solving skills. Some users even describe the service as the "best they've ever received."
Is Callbell customer service good?
Callbell's customer service receives overwhelmingly positive feedback. Users consistently praise the helpful and responsive support agents, particularly highlighting their clear communication and efficient problem-solving skills. Some users even describe the service as the "best they've ever received."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.