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Company health
Orca description
Orca is a customer advocacy software designed for businesses that use Salesforce. It helps manage customer references, testimonials, and case studies, all within the Salesforce platform. Orca aims to streamline the process of leveraging existing customer relationships to boost sales and marketing efforts, making it easier to find the right customer stories for sales pitches or marketing materials. It focuses on providing data and insights to demonstrate the impact of customer advocacy on revenue growth.
Who is Orca best for
Orca is a Salesforce-native customer advocacy platform designed for mid-size to large enterprises. It streamlines the management of customer references, testimonials, and case studies to boost sales and marketing efforts. Orca helps businesses leverage existing customer relationships to drive revenue growth.
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Best for medium to large businesses (100+ employees) using Salesforce.
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Designed for businesses across all industries.
Orca features
| Supported Orca helps manage customer references, testimonials, and case studies, all within the Salesforce platform. |
| Supported Orca streamlines the reference process from request to completion, including automated personalized requests via multiple channels. |
| Supported Orca's Advocate Orchestrator allows constructing sequences for advocates by persona and launching targeted campaigns. |
| Supported Orca streamlines content creation, review, and sharing processes for seamless advocacy efforts. |
| Supported Orca enables the creation of customer marketing campaigns focused on driving engagement and loyalty. |
| Supported Orca leverages its 100% Salesforce native architecture to maximize adoption and streamline integrations. |
| Supported Orca equips customer advocacy programs with the insights and automation needed to drive growth and streamline customer opportunities. |
Orca pricing
The commentary is based on 2 reviews from Orca G2 reviews.
Orca's pricing is considered cost-effective, providing substantial value for its features. Users highlight the tool's efficiency and ROI, making it a worthwhile investment for managing customer advocacy and reference programs. Specific pricing details are not available in reviews.
See the Orca pricing page.
Orca alternatives
ShoutOUTBetter for small to mid-sized businesses focused on customer engagement through SMS and email campaigns. A good Orca alternative for those prioritizing two-way messaging and multi-channel communication outside of Salesforce.Read more
SlackBetter for internal team communication and collaboration. Broader industry applicability. Has more momentum. A popular Slack alternative and competitor.Read more
ZapierBetter for automating tasks between web applications. Has broader industry applicability. Zapier is growing faster than Orca. Users appreciate Zapier's extensive automation options and user-friendly interface, but dislike vague error messages and issues with certain integrations. A Zapier alternative may be desired by Salesforce users seeking deep CRM integration for customer advocacy.Read more
Azure OpenAI ServiceBetter for streamlining operations and improving customer experience with AI. Has more momentum. Good fit for medium businesses and excellent fit for large enterprises, especially in Ecommerce and Software/IT/Telecommunications. Not Salesforce native.Read more
ReferenceEdgeBetter fit for medium-sized businesses and large enterprises, especially in software, IT, and telecommunications. It has more momentum in terms of website traffic and employee growth on LinkedIn.Read more
CreatorIQBetter for large-scale influencer marketing campaigns. Focuses on data and analytics for influencer marketing ROI. Geared towards enterprise-level influencer marketing, not customer advocacy within Salesforce. CreatorIQ is growing faster and has more momentum. Stronger in Marketing & Advertising, but weaker in E-commerce, Retail, Consumer Goods, Media & Entertainment, and Software, IT & Telecommunications.Read more
Orca FAQ
What is Orca and what does Orca do?
Orca is a Salesforce-native customer advocacy platform. It manages customer references, testimonials, and case studies, streamlining advocacy efforts to boost sales and marketing. Orca provides data-driven insights into the impact of advocacy on revenue growth.
How does Orca integrate with other tools?
Orca seamlessly integrates with Salesforce, leveraging its native architecture to maximize adoption and streamline data flow. This integration centralizes customer advocacy efforts within the Salesforce platform.
What the main competitors of Orca?
Top alternatives to Orca include ReferenceEdge, a similar Salesforce-native customer advocacy platform. Other options, though not direct competitors, are ShoutOUT for customer communication, Slack for team collaboration, and Zapier for workflow automation.
Is Orca legit?
Yes, Orca is a legitimate customer advocacy software that integrates with Salesforce. It helps manage customer references and testimonials to boost sales and marketing efforts. Orca is ideal for mid-size to large enterprises using Salesforce.
How much does Orca cost?
There is no pricing information available for Orca. Contact Orca directly to determine if the product and its features are worth the investment.
Is Orca customer service good?
Orca's customer service is highly praised by users for its responsiveness, helpfulness, and proactive problem-solving. Users highlight the team's dedication and willingness to go the extra mile to ensure smooth implementation and ongoing support. They appreciate the readily available assistance and proactive communication.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.