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Zapier description
Zapier is a tool that connects the different web applications you use in your business. With Zapier, you can automate tasks between these apps—like sending data from your CRM to your email marketing platform—without writing any code. This lets you create efficient workflows, saving you time and minimizing manual errors. Zapier integrates with thousands of popular business apps and offers a user-friendly interface, making it accessible for non-technical users.
What companies are using Zapier?
Who is using Zapier?
Who is Zapier best for
Zapier is ideal for businesses seeking to improve efficiency by connecting their various online tools and automating tasks. Users praise Zapier for its user-friendly interface, extensive automation options, and excellent customer support. However, some users have noted challenges with data mapping and vague error messages. Overall, Zapier is a powerful tool that can streamline workflows and boost productivity for businesses of all types.
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Zapier is a good fit for businesses of all sizes, from small startups to large enterprises.
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Zapier is a versatile tool suitable for various industries, including healthcare, finance, e-commerce, and more.
Zapier features
| Supported Zapier supports connecting to REST APIs through its "API Request" action and "Webhooks" app, allowing users to interact with external APIs. |
| Supported Zapier offers pre-built connectors for various applications to simplify integrations. |
| Supported Zapier fully supports webhooks for triggering automations, offering features like "Catch Hook" and "Catch Raw Hook" for receiving data, as well as actions for sending webhooks to other apps. |
| Supported Zapier triggers workflows based on various events in integrated apps. |
| Supported Zapier allows triggering workflows on a schedule, including custom frequencies. |
| Supported Zapier supports data transformation via a graphical interface. |
| Supported Zapier connects various applications and automates tasks between them. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Zapier reviews
We've summarised 3632 Zapier reviews (Zapier Software Advice reviews, Zapier GetApp reviews, Zapier Capterra reviews and Zapier G2 reviews) and summarised the main points below.
- Extensive automation options for various tasks and processes.
- Great support; issues are usually resolved promptly.
- Flexible and connects different platforms seamlessly.
- User-friendly interface.
- International customer zip codes can cause issues.
- Keap integration is buggy and requires frequent troubleshooting.
- Data mapping can be challenging to get right.
- Error messages are vague and difficult to understand.
Zapier pricing
The commentary is based on 500 reviews from Zapier Capterra reviews, Zapier G2 reviews and Zapier GetApp reviews.
Zapier's pricing is generally considered high, especially for small businesses with high-volume needs. While many users find the paid plans valuable, the jump from free to paid tiers can be significant.
Users sentiment
See the Zapier pricing page.
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Zapier has a free plan.
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Zapier has a free trial.
Free
Automate basic workflows with 100 tasks per month.
Professional
Automate advanced workflows with the full power of Zapier.
Team
Build and manage automated workflows with your team.
Enterprise
Scale automation across multiple departments.
Zapier alternatives
zapier vs AlbatoA faster-growing Zapier alternative, better for education and media, with more pre-built connectors. However, some integrations are still under development. A good Zapier competitor for users looking for affordability.Read more
CyclrBetter for larger enterprises and embedded iPaaS solutions. Offers more pre-built connectors and UI/UX customization API. A Zapier alternative, Cyclr is designed for building and managing integrations, focusing on data security and compliance.Read more
BardeenBetter for individuals and teams focused on automating repetitive tasks. More user-friendly for web scraping and pre-built automation templates.Read more
zapier vs n8nBetter for technical teams and growing companies. Offers self-hosting and custom code integration for complex automations. Has a larger community and is growing faster. A good Zapier alternative.Read more
KasprBetter for finding contact data on LinkedIn. More focused on sales prospecting, lead generation, and enrichment. A Zapier competitor and alternative.Read more
Partial.lyBetter for managing payment plans and boosting sales conversion by offering flexible payment options. Focuses on easing the payment process for larger purchases. Has grown its team faster.Read more
Zapier FAQ
What is Zapier and what does Zapier do?
Zapier is a web-based automation tool that allows users to integrate and automate tasks across different web applications. It enables users to build workflows, called Zaps, that connect apps and automate actions, eliminating manual work. Zapier integrates with thousands of popular apps, making it a versatile tool for businesses of all sizes.
How does Zapier integrate with other tools?
Zapier connects with other tools through its extensive library of pre-built connectors, allowing for seamless integration with thousands of popular business applications. This enables users to automate tasks and workflows between different apps without any coding required.
What the main competitors of Zapier?
Some of the top Zapier competitors include Workato, Integrately, and Celigo. These alternatives to Zapier also specialize in connecting applications and automating business processes.
Is Zapier legit?
Zapier is a legitimate and safe platform. It's used by many businesses to automate tasks. It has largely positive reviews, with users praising its extensive automation options and user-friendly interface.
How much does Zapier cost?
Zapier's pricing offers a free plan and paid plans starting at $19.99 per month. The Professional plan caters to individuals, while the Team plan at $69 per month is ideal for collaborative workflows. Enterprises have a custom-priced option for large-scale automation.
Is Zapier customer service good?
Based on the reviews, Zapier customer service receives mixed feedback. Some users praise the prompt and helpful support, while others express frustration with slow response times and unhelpful advice.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.