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Shopify Plus description
Shopify Plus is an ecommerce platform designed for large businesses making over $1 million in yearly revenue. It provides tools to sell products online, in person, and through social media. Shopify Plus offers customizable online storefronts, secure checkout options, and integrated marketing features. It also includes tools for managing inventory, shipping, and international sales. Shopify Plus stands out for its focus on speed, scalability, and providing a comprehensive solution for high-growth businesses.
Who is Shopify Plus best for
Shopify Plus is a robust ecommerce platform for high-growth businesses. Users praise its user-friendly interface, extensive app ecosystem, and responsive customer support. However, some find it expensive and reliant on third-party apps for advanced features. It's best for established businesses seeking a scalable solution.
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Best for high-revenue businesses with over $1M in annual revenue.
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Ideal for e-commerce, retail, and consumer goods; also suitable for various other sectors.
Shopify Plus features
| Supported Shopify Plus offers headless commerce via APIs, adaptable for B2B needs with custom integrations. |
| Supported Shopify Plus supports multiple languages, currencies, and storefronts for global sales. |
| Supported Shopify Plus offers customizable reports and dashboards, including real-time data and third-party integrations. |
| Supported Shopify Plus supports selling on marketplaces and social media. |
| Supported Shopify Plus offers POS features including integrated payments, inventory management, and omnichannel selling. |
| Supported Shopify Plus offers adaptable solutions and scales with business needs. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Shopify Plus reviews
We've summarised 690 Shopify Plus reviews (Shopify Plus Capterra reviews and Shopify Plus G2 reviews) and summarised the main points below.
- User-friendly interface and easy setup, making it accessible to users with limited technical expertise.
- Extensive app ecosystem and integrations, enabling customization and extended functionality.
- 24/7 customer support praised for responsiveness and helpfulness.
- Scalable platform suitable for handling high traffic and large inventories.
- Checkout customization options available, enhancing conversion rates and branding.
- High cost, especially for smaller businesses or those with lower revenue.
- Limited native features, requiring reliance on third-party apps for essential functionalities like advanced reporting, B2B features, and customization.
- Wholesale channel lacks customization options, impacting branding and user experience.
- Difficulty managing multiple stores or brands within a single account, leading to redundant work and management challenges.
- Occasional platform instability and outages, potentially impacting sales and customer experience.
Shopify Plus pricing
The commentary is based on 163 reviews from Shopify Plus Capterra reviews and Shopify Plus G2 reviews.
Shopify Plus pricing is generally perceived as expensive, especially for smaller businesses or those with limited revenue. However, many users find the added features, customization options, and dedicated support justify the higher cost for scaling businesses.
Users sentiment
See the Shopify Plus pricing page.
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Shopify Plus has a free trial.
Basic
For solo entrepreneurs. Includes up to 77% shipping discount, 10 inventory locations, 24/7 chat support, localized global selling (3 markets), and POS Lite.
Shopify
For small teams. Includes up to 88% shipping discount and insurance, 10 inventory locations, 24/7 chat support, localized global selling (3 markets), 5 additional staff accounts, and POS Lite.
Advanced
As your business scales. Includes up to 88% shipping discount, insurance, 3rd-party calculated rates, 10 inventory locations, enhanced 24/7 chat support, localized global selling (3 markets) + add markets for $59 USD/mo each, 15 additional staff accounts, 10x checkout capacity, and POS Lite.
Plus
For more complex businesses. Includes up to 88% shipping discount, insurance, 3rd-party calculated rates, custom reports and analytics, 200 inventory locations, priority 24/7 phone support, localized global selling (50 markets), unlimited staff accounts, customizable checkout with 40x capacity, 200 POS Pro locations with Shopify Payments, and sell wholesale/B2B.
Starter
Sell instantly through social media and messaging apps or a simple online store
Retail
In-person selling tools with advanced staff, inventory, and loyalty features
Enterprise commerce
Build agility, speed to deployment, and performance for enterprise organizations
Shopify Plus alternatives
commercetoolsBetter for composable commerce with a MACH architecture and headless approach. A Shopify Plus competitor growing faster with higher ratings. Superior API stability and flexibility but with some limitations in promotion features and dashboard performance.Read more
BigCommerceBetter for B2B and B2C businesses needing extensive customization and open APIs. Has stronger website traffic growth momentum. Higher rated on Glassdoor.Read more
Salesforce Commerce for B2CBetter for smaller businesses and integrates with Salesforce products. Has a more complex pricing model. More versatile and customizable. Is growing faster in terms of website traffic.Read more
WixBetter for users seeking an easy-to-use website builder with a drag-and-drop interface. More suitable for users with limited technical expertise. Caters to a wider range of business sizes, including smaller businesses. Wix is a Shopify Plus alternative and competitor.Read more
SAP Commerce CloudBetter fit for enterprise customers with complex needs. More customization options. Stronger scalability but potentially more difficult to implement and use. Higher setup costs and possibly slower customer support.Read more
BoostMySaleBetter fit for mid-sized and large businesses in retail, FMCG, and manufacturing. Higher rating on Glassdoor. Has significantly more momentum. A Shopify Plus competitor and alternative.Read more
Shopify Plus FAQ
What is Shopify Plus and what does Shopify Plus do?
Shopify Plus is a robust ecommerce platform tailored for high-volume businesses earning over $1 million annually. It offers scalable solutions for online, in-person, and social media sales, featuring customizable storefronts, secure checkouts, and integrated marketing tools. Shopify Plus prioritizes speed and comprehensive features for high-growth businesses.
How does Shopify Plus integrate with other tools?
Shopify Plus integrates with various tools through its API and app store, supporting custom integrations for enterprise needs. It connects with ERP, CRM, marketing automation, and other essential business systems for streamlined operations.
What the main competitors of Shopify Plus?
Top Shopify Plus competitors include BigCommerce, Salesforce Commerce for B2C, Sana Commerce Cloud, and SAP Commerce Cloud. These alternatives offer similar ecommerce features for high-revenue businesses, often with varying strengths in B2B, integrations, and scalability.
Is Shopify Plus legit?
Yes, Shopify Plus is a legitimate ecommerce platform for large businesses. It's known for its scalability, extensive features, and 24/7 customer support. However, some users mention the high cost and reliance on third-party apps for certain functionalities.
How much does Shopify Plus cost?
Shopify Plus pricing is custom and depends on business needs. Contact Shopify for a quote. Other plans range from $5/month to $299/month, offering options for businesses of all sizes.
Is Shopify Plus customer service good?
Shopify Plus customer support receives positive feedback for its responsiveness and helpfulness, with many users highlighting the 24/7 availability. However, some find that support occasionally deflects to third-party app developers or lacks in-depth knowledge for complex issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.