Last updated on
Company health
Ratings
commercetools description
commercetools is a cloud-based, headless e-commerce platform that allows businesses to create customized shopping experiences across any digital channel. Their API-first approach offers flexibility and scalability for your online store, whether you're a large enterprise or just starting out. commercetools is recognized as a leader in the e-commerce space by top industry analysts, making them a trusted choice for businesses looking to modernize their online presence.
What companies are using commercetools?
Who is commercetools best for
commercetools is a cloud-based, headless ecommerce platform ideal for mid-size and large businesses. Its API-first approach and MACH architecture offer flexibility and scalability. Users praise its fast and stable APIs, flexible data model, and excellent customer support. However, some have noted limitations in promotion functionality and dashboard performance. commercetools is a robust solution for businesses seeking a customizable and modern ecommerce platform.
-
Best fit for medium to large businesses (101+ employees) seeking scalable solutions.
-
Ideal for ecommerce, retail, and manufacturing businesses.
commercetools features
| Supported Commercetools supports multichannel selling including social media and mobile commerce. |
| Supported Commercetools supports D2C webshops, allowing businesses to sell across various channels from one backend and integrate with their preferred CMS. |
| Supported Commercetools uses MACH architecture and microservices to provide a fully modular platform. |
| Supported Commercetools supports multi-storefront management with centralized product and customer data, and order processing. |
| Supported Commercetools is cloud-native and supports hybrid environments via its API. |
commercetools reviews
We've summarised 30 commercetools reviews (commercetools Capterra reviews and commercetools G2 reviews) and summarised the main points below.
- Fast and stable APIs.
- Flexible data model and customizability.
- Excellent customer support.
- Easy integration with event buses and third-party systems.
- MACH architecture and headless approach.
- Limited promotion and discount functionality.
- Merchant Center dashboard performance issues.
- Lack of geo-redundancy.
- Discrepancies between REST and GraphQL APIs.
commercetools alternatives
Salesforce Commerce for B2CBuilds and runs engaging online stores, personalized for each shopper.Read more
commercetools FAQ
commercetools is a cloud-native, headless commerce platform offering businesses a flexible and scalable way to create unique shopping experiences across all digital touchpoints. Its API-first approach and MACH architecture enable seamless integrations and customizations for B2B and B2C companies seeking a modern e-commerce solution.
What is commercetools and what does commercetools do?
commercetools is a cloud-native, headless commerce platform offering businesses a flexible and scalable way to create unique shopping experiences across all digital touchpoints. Its API-first approach and MACH architecture enable seamless integrations and customizations for B2B and B2C companies seeking a modern e-commerce solution.
commercetools, with its API-first approach, seamlessly integrates with various tools and systems. Its modular architecture and headless design allow for flexible connections with CRM, PIM, CMS, and other third-party applications, giving businesses greater control over their tech stack.
How does commercetools integrate with other tools?
commercetools, with its API-first approach, seamlessly integrates with various tools and systems. Its modular architecture and headless design allow for flexible connections with CRM, PIM, CMS, and other third-party applications, giving businesses greater control over their tech stack.
Top alternatives to commercetools include Salesforce Commerce Cloud, Shopify Plus, Adobe Commerce (Magento), Elastic Path, and Spryker. These platforms offer similar features for building and managing online stores, catering to various business sizes and complexities. Some competitors specialize in B2B or offer open-source flexibility.
What the main competitors of commercetools?
Top alternatives to commercetools include Salesforce Commerce Cloud, Shopify Plus, Adobe Commerce (Magento), Elastic Path, and Spryker. These platforms offer similar features for building and managing online stores, catering to various business sizes and complexities. Some competitors specialize in B2B or offer open-source flexibility.
Yes, commercetools is a legitimate and safe e-commerce platform. It's recognized as an industry leader, trusted by many businesses for its flexible and scalable API-first approach. Users appreciate its fast, stable APIs and customizability. Consider commercetools if you need a robust and adaptable e-commerce solution.
Is commercetools legit?
Yes, commercetools is a legitimate and safe e-commerce platform. It's recognized as an industry leader, trusted by many businesses for its flexible and scalable API-first approach. Users appreciate its fast, stable APIs and customizability. Consider commercetools if you need a robust and adaptable e-commerce solution.
Unfortunately, commercetools doesn't publicly disclose pricing details. For specific product pricing and to determine if commercetools is worth the investment for your needs, contacting their sales team directly is recommended.
How much does commercetools cost?
Unfortunately, commercetools doesn't publicly disclose pricing details. For specific product pricing and to determine if commercetools is worth the investment for your needs, contacting their sales team directly is recommended.
Customers generally praise commercetools for its excellent customer support, readily available and knowledgeable team, and quick response times. However, some have noted that the Merchant Center dashboard can be slow and buggy, impacting the administrative experience.
Is commercetools customer service good?
Customers generally praise commercetools for its excellent customer support, readily available and knowledgeable team, and quick response times. However, some have noted that the Merchant Center dashboard can be slow and buggy, impacting the administrative experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.