Logo of SendPulse

SendPulse

Website LinkedIn Twitter

Last updated on

Company health

Employee growth
19% decrease in the last year
Web traffic
17% decrease in the last quarter
Financing
July 2016 - $130K

Ratings

G2
4.6/5
(557)
Capterra
4.6/5
(664)
TrustPilot
3.7/5
(40)
Glassdoor
3.7/5
(11)

SendPulse description

SendPulse is an all-in-one marketing platform that helps mid-sized companies manage their sales and marketing activities from a single location. Its tools include email and SMS marketing, chatbots, CRM, landing page builder, and more. SendPulse offers a user-friendly interface, drag-and-drop builders, and automation features. The platform prides itself on providing comprehensive marketing solutions to optimize workflows and drive business growth. SendPulse offers a free plan with paid options starting at $9.85 per month.


Who is SendPulse best for

SendPulse is a comprehensive marketing platform ideal for mid-sized companies. Users appreciate its user-friendly interface, drag-and-drop builders, and all-in-one features like email marketing, CRM, and chatbots. However, some users have noted the mobile app's limited functionality and integration limitations. With positive pricing sentiment and robust features, SendPulse offers a centralized solution for managing sales and marketing activities.

  • Best fit for mid-sized companies seeking an all-in-one marketing platform.

  • Suitable for various sectors, including Healthcare, Finance, E-commerce, Retail, and more.


SendPulse features

Type in the name of the feature or in your own words tell us what you need
Supported

SendPulse allows creating and sending branded emails to engage the audience.

Supported

SendPulse supports AI chatbots with visual flow builder and integration with ChatGPT.

Supported

SendPulse offers built-in CRM with contact management, sales and marketing automation.

Supported

SendPulse supports creating and sending SMS marketing campaigns.

Supported

SendPulse supports creating, launching, managing email campaigns, tracking metrics, and A/B testing.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
+0.25

Customer Service

Rather positive
+0.37

Ease of Use

Strongly positive
+0.91

Reliability and Performance

Rather positive
+0.37

Ease of Implementation

Rather positive
+0.55

Scalability

Rather positive
+0.38

SendPulse reviews

We've summarised 1252 SendPulse reviews (SendPulse GetApp reviews, SendPulse Software Advice reviews, SendPulse TrustPilot reviews, SendPulse Capterra reviews and SendPulse G2 reviews) and summarised the main points below.

Pros of SendPulse
  • The Telegram bot builder is easy to set up and use.
  • Viber push: easy to set up and launch a push to your audience in Viber.
  • SendPulse offers a user-friendly interface and drag-and-drop builders.
  • The platform provides comprehensive marketing solutions in one place.
Cons of SendPulse
  • The mobile app is underwhelming with limited functionality.
  • The "Standard Reply" templates clutter up the dashboard, and I can’t find an easy way to delete them.
  • Limited integration with platforms other than Facebook.
  • Their pricing plans could be a little more transparent.

SendPulse pricing

The commentary is based on 346 reviews from SendPulse Capterra reviews, SendPulse G2 reviews, SendPulse GetApp reviews, SendPulse Software Advice reviews and SendPulse TrustPilot reviews.

SendPulse is praised for its affordability, especially by small businesses using the pay-as-you-go option. While some find the pricing structure confusing and tiered, many highlight its competitive rates and free features. Some users note the increasing cost with larger lists, but generally consider it good value for the features offered.

Users sentiment

Neutral
+0.25

See the SendPulse pricing page.

  • SendPulse has a free plan.

  • SendPulse has a free trial.

Free

Free

All of the core features you need to get started with email marketing. Up to 500 subscribers and 15,000 emails.

Standard

$96

An expanded suite of essential tools for growing businesses. Unlimited emails, 200 MB of image storage, 100 sender email addresses, 3 domains, 10 flows, 10 events and 70 elements in Automation 360, 2 bio link pages, 100 verifications with the email verifier, 5 saved segments, full A/B testing suite, and 3 users per account.

Pro

$115.20

Full access to every feature email marketing pros need. Unlimited emails, 500 MB of image storage, 300 sender email addresses, 5 domains, 50 flows, 50 events and 150 elements in Automation 360, 2 websites and 2 bio link pages, 1,000 verifications with the email verifier, unlimited segments, full A/B testing suite, 10 users per account, and unlimited tags.

Enterprise

$161.28

Maximum advanced features for large companies. Unlimited emails, 5 GB of image storage, unlimited sender email addresses and domains, unlimited flows, events, and elements in Automation 360, 50 websites and bio link pages, email verification based on plan size, advanced segmentation options, full A/B testing suite, unlimited users, and unlimited tags.

Standard

0.0040

Includes 200 MB of image storage, 100 sender email addresses, 3 domains, 10 flows, 10 events and 70 elements in Automation 360, 2 bio link pages, 100 verifications with the email verifier, 5 saved segments, full A/B testing suite, and 3 users per account.

Pro

0.0048

Includes 500 MB of image storage, 300 sender email addresses, 5 domains, 50 flows, 50 events and 150 elements in Automation 360, 2 websites and 2 bio link pages, 1,000 verifications with the email verifier, unlimited segments, full A/B testing suite, 10 users per account, and unlimited tags.

Enterprise

0.0067

Includes 5 GB of image storage, unlimited sender email addresses and domains, unlimited flows, events and elements in Automation 360, 50 websites and bio link pages, email verification based on plan size, advanced segmentation options, full A/B testing suite, unlimited users, and unlimited tags.


SendPulse alternatives

  • Logo of Framework360
    Framework360
    Better for businesses of all sizes. Higher rated by users. Praised for excellent customer support and intuitive interface. Offers website integration and Stripe integration. A SendPulse alternative and competitor.
    Read more
  • Logo of HubSpot Marketing Hub
    HubSpot Marketing Hub
    Better for larger businesses. Focuses on inbound marketing and lead generation. Has more momentum currently. A SendPulse alternative and competitor.
    Read more
  • Logo of Overloop
    Overloop
    Better for outbound sales automation and lead generation. More focused on LinkedIn outreach and sales engagement. Better customer service and ease of use.
    Read more
  • Logo of Landingi
    Landingi
    More focused on landing page building. Has greater website traffic momentum. A SendPulse alternative and competitor.
    Read more
  • Logo of VBOUT
    VBOUT
    Better for small businesses and medium businesses. Has more momentum. Offers lead management and social media management.
    Read more
  • Logo of ActiveCampaign
    sendpulse vs ActiveCampaign
    Better for larger businesses and integrates with more business tools. This SendPulse competitor has significantly more momentum. A popular SendPulse alternative.
    Read more

SendPulse FAQ

  • What is SendPulse and what does SendPulse do?

    SendPulse is an all-in-one marketing platform for mid-sized companies. It offers email and SMS marketing, chatbots, CRM, a landing page builder, and marketing automation tools. SendPulse features a user-friendly interface with drag-and-drop functionality and provides comprehensive marketing solutions.

  • How does SendPulse integrate with other tools?

    SendPulse integrates with various platforms, including Facebook, Telegram, and Viber. However, users have reported limited integrations beyond these platforms, which might be a consideration for businesses reliant on other tools. It offers API and Zapier integration for connecting with other services.

  • What the main competitors of SendPulse?

    SendPulse competes with other marketing automation platforms like HubSpot Marketing Hub, ActiveCampaign, and VBOUT. These alternatives offer similar features such as email marketing, CRM, and marketing automation, catering to businesses seeking streamlined marketing solutions.

  • Is SendPulse legit?

    Yes, SendPulse is a legitimate marketing platform. It offers various tools like email marketing, CRM, and chatbots. While some users mention minor drawbacks, many praise its user-friendly interface and comprehensive features, indicating it is a safe and functional choice for your marketing needs.

  • How much does SendPulse cost?

    SendPulse offers a Free plan for up to 500 subscribers. Paid plans start at $96/month for Standard, $115.20/month for Pro, and $161.28/month for Enterprise. Pay-as-you-go pricing is also available starting at $0.0040 per email. A free trial is available.

  • Is SendPulse customer service good?

    SendPulse customer support receives positive feedback, with users praising the quick, helpful, and professional responses. The support team is readily available via various channels and effectively resolves user issues. Some users mention slower responses at times, but overall, the sentiment towards SendPulse's customer service is favorable.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.