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iContact description
iContact is an email marketing software designed for small to midsize businesses. It offers a user-friendly drag-and-drop interface for building emails, managing contact lists, and setting up automated email sequences. iContact helps you create and send professional emails with features like pre-designed templates and a spam checker. It also provides reporting and analytics so you can track the effectiveness of your email campaigns. iContact is known for its helpful customer support.
Who is iContact best for
iContact is an ideal choice for small to midsize businesses seeking user-friendly email marketing software. Users praise its intuitive drag-and-drop interface and helpful customer support. While some users mention slow loading times and limited design customization, many appreciate the pre-designed templates and robust reporting. If you're looking to simplify your email marketing, iContact is worth considering.
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Best for small to midsize businesses needing streamlined email marketing.
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A good fit for various industries, including e-commerce, healthcare, and finance.
iContact features
| Supported iContact offers a library of hundreds of customizable and responsive email templates. |
| Supported iContact offers a drag and drop editor for creating emails. |
| Supported iContact supports email campaign performance tracking with metrics like open rates, click-through rates, and conversions. |
| Supported iContact integrates with many popular tools and services to streamline workflows. |
| Supported iContact offers a drag-and-drop interface for emails, landing pages, forms, and automation workflows. |
| Supported iContact stores contact information, details, and communication history in its database. |
| Supported iContact supports automated email marketing with triggers and subscriber behavior analysis. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
iContact reviews
We've summarised 1834 iContact reviews (iContact Software Advice reviews, iContact GetApp reviews, iContact TrustPilot reviews, iContact Capterra reviews and iContact G2 reviews) and summarised the main points below.
- User-friendly interface and drag-and-drop email builder.
- Helpful and responsive customer support.
- Wide selection of pre-designed email templates.
- Effective email campaign management and scheduling tools.
- Detailed reporting and analytics on email campaign performance.
- Slow loading times are frequently reported.
- Limited design customization options within the email builder.
- Email template formatting inconsistencies between the design preview and the final email received by the customer.
- Difficulty managing bounced contacts; no bulk update option.
- Limited integration with other platforms and services.
iContact pricing
The commentary is based on 139 reviews from iContact Capterra reviews, iContact G2 reviews and iContact GetApp reviews.
iContact's pricing is generally considered affordable, especially for small businesses and nonprofits, with many highlighting its value for money. However, some users find the pricing structure confusing or expensive compared to competitors, particularly when additional features or contacts are needed. A free version is available with limited functionality.
Users sentiment
See the iContact pricing page.
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iContact has a free plan.
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iContact has a free trial.
Standard
Includes pre-designed email templates, a drag-and-drop editor, landing page templates, and automations.
Premium
Includes unlimited users, a drag-and-drop editor, social media posting, and an AI content assistant.
Custom
Flexible and personalized plan with large contact lists, premium support, large sending volume, and creative assistance.
iContact alternatives
HubSpot Marketing HubBetter for larger businesses. More comprehensive marketing platform. Has more momentum. Provides more advanced marketing automation and broader integrations. Negative pricing sentiment.
Constant ContactBetter for slightly simpler email marketing. Growing faster and easier to use, but pricier. Less customizable with more reports of spam issues. An iContact alternative and competitor.
ActiveCampaignBetter for larger businesses needing more advanced marketing automation and CRM features. Has more momentum and higher ratings on G2 and Capterra. Users love the automation features.
Mailchimp All-in-One Marketing PlatformBetter ease of use and has more momentum. Pricing is less transparent. iContact alternative; Mailchimp competitor.
iContact FAQ
What is iContact and what does iContact do?
iContact is an email marketing software for small to midsize businesses. It features a user-friendly drag-and-drop interface for creating and sending emails, managing contacts, and automating email sequences. iContact offers pre-designed templates, a spam checker, and reporting analytics to track campaign effectiveness. It's known for helpful customer support.
How does iContact integrate with other tools?
iContact integrates with several popular tools and services to enhance functionality and streamline workflows. However, users have reported limited integration options compared to some competitors, which may be a consideration for businesses relying on specific third-party tools.
What the main competitors of iContact?
iContact's main competitors include Constant Contact, Mailchimp, ActiveCampaign, Campaigner, and GetResponse. These platforms offer similar email marketing features, catering to small and medium-sized businesses seeking streamlined email campaign management and automation.
Is iContact legit?
Yes, iContact is a legitimate email marketing software. It's known for its user-friendly interface and helpful customer support. While some users report slow loading times and limited design customization, many praise its ease of use and template selection. iContact is safe and a good option for small businesses seeking an easy email marketing solution.
How much does iContact cost?
iContact pricing starts at $92/year for the Standard plan and $163/year for the Premium plan (for up to 2,500 contacts). A free trial and a free plan are also available. Contact iContact for custom pricing.
Is iContact customer service good?
iContact customer service receives positive feedback. Users frequently praise the helpful and responsive support team for their quick solutions and technical expertise. While some experienced delayed responses on weekends and holidays, the overall sentiment towards iContact's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.