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Sendoso description
Sendoso is a software platform that helps businesses send physical gifts, like company swag or gift baskets, as well as digital gifts, like e-gift cards, to customers and prospects. This helps companies strengthen relationships and stand out. Sendoso integrates with other sales and marketing tools you already use and provides data on how effective your sending campaigns are. It's frequently used for account-based marketing (targeting specific companies), sales outreach, and improving customer relationships.
Who is using Sendoso?
Who is Sendoso best for
Sendoso is a sending platform that helps B2B companies strengthen customer relationships with physical and digital gifts. Users love the diverse gifting options and integrations with sales tools like Salesforce, but some find the platform glitchy and ROI tracking difficult. Sendoso is best for sales, marketing, and customer success teams.
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Best fit for small to medium businesses and enterprise teams focused on sales and marketing.
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Ideal for B2B companies in software, marketing, and professional services.
Sendoso features
| Supported Sendoso supports sending digital gift cards via their eGift platform. |
| Supported Sendoso supports gift card management through various eGift options and integrations. |
| Supported Sendoso offers analytics dashboards to track program performance and customer behavior. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Sendoso reviews
We've summarised 1066 Sendoso reviews (Sendoso Capterra reviews and Sendoso G2 reviews) and summarised the main points below.
- Excellent customer support, very responsive and helpful.
- Wide variety of gifting options, both physical and digital.
- Seamless integration with Salesforce and other sales tools.
- Easy to use and intuitive interface for sending gifts.
- Automated sending and tracking features save time and effort.
- Difficult to track ROI on gifting efforts.
- Reporting features could be improved.
- Occasional delays in support response times.
- Platform can be glitchy at times.
- Confusing navigation between gifting options.
Sendoso pricing
The commentary is based on 91 reviews from Sendoso Capterra reviews and Sendoso G2 reviews.
Sendoso's pricing is generally considered high, especially regarding shipping and add-on costs like handwritten notes. While some users find the cost worthwhile for its convenience and features, others suggest exploring alternatives for smaller budgets or specific gifting needs. Many users mention difficulty getting buy-in from higher-ups due to the price.
Users sentiment
See the Sendoso pricing page.
Sendoso alternatives
TremendousBetter for incentivizing customer actions and rewarding employees. Has broader industry applicability and offers a wider variety of reward options. Is growing faster and has higher ratings. Offers more transparent and positive pricing.Read more
ReachdeskReachdesk is growing faster and is easier to use. It appears to be better for scaling, but has fewer integrations. A Sendoso competitor and alternative, Reachdesk might be better for mid-size businesses.Read more
GuustoBetter for rewarding employees, especially deskless workers. More focused on fostering company culture and employee retention. Higher rated by users on G2 and Capterra. Offers a free plan and transparent pricing. Growing faster than Sendoso.Read more
ThnksBetter for smaller businesses with a positive pricing sentiment. Focuses on digital gifts for relationship building, not physical gifts or large-scale campaigns. Has slower momentum.Read more
SendlaneBetter for e-commerce businesses needing email and SMS marketing automation. More suitable for smaller companies. Has more momentum in website traffic growth. Positive pricing sentiment.Read more
Sendoso FAQ
What is Sendoso and what does Sendoso do?
Sendoso is a sending platform that helps businesses strengthen relationships with clients and prospects by sending physical and digital gifts. It integrates with sales and marketing tools, provides data insights on campaign effectiveness, and streamlines gifting for improved customer engagement. It's commonly used for account-based marketing and sales outreach.
How does Sendoso integrate with other tools?
Sendoso integrates seamlessly with various sales and marketing tools, including Salesforce, Marketo, and HubSpot, to streamline workflows. This allows for automated sending and tracking of gifts, boosting efficiency in customer engagement.
What the main competitors of Sendoso?
Sendoso's main competitors include Reachdesk, Postal, and Tremendous for corporate gifting. Thnks focuses on digital gifts, while Guusto targets employee rewards. Sendlane offers integrated marketing solutions for e-commerce.
Is Sendoso legit?
Yes, Sendoso is a legitimate platform used by many businesses for sending gifts to strengthen client relationships. It offers diverse gifting options and integrations with popular sales tools. However, some users mention difficulties tracking ROI and occasional platform glitches. So, while safe, consider these points for your business needs.
How much does Sendoso cost?
Sendoso doesn't publicly disclose its pricing. For detailed pricing information, contacting their sales team is recommended. Consider requesting a demo or exploring available resources to assess whether Sendoso is worth the investment for your needs.
Is Sendoso customer service good?
Sendoso receives positive feedback for its helpful and responsive customer support team. While some users mention occasional delays, the overall sentiment towards their service is favorable, with many highlighting the team's proactive and helpful nature. A few users mention inconsistent support experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.