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Sendoso

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Company health

Employee growth
3% increase in the last year
Web traffic
6% decrease in the last quarter
Financing
June 2021 - $153M

Ratings

G2
4.5/5
(1035)
Capterra
4.5/5
(31)
Glassdoor
2.9/5
(264)

Sendoso description

Sendoso is a software platform that helps businesses send physical gifts, like company swag or gift baskets, as well as digital gifts, like e-gift cards, to customers and prospects. This helps companies strengthen relationships and stand out. Sendoso integrates with other sales and marketing tools you already use and provides data on how effective your sending campaigns are. It's frequently used for account-based marketing (targeting specific companies), sales outreach, and improving customer relationships.


Who is using Sendoso?


Who is Sendoso best for

Sendoso is a sending platform that helps B2B companies strengthen customer relationships with physical and digital gifts. Users love the diverse gifting options and integrations with sales tools like Salesforce, but some find the platform glitchy and ROI tracking difficult. Sendoso is best for sales, marketing, and customer success teams.

  • Best fit for small to medium businesses and enterprise teams focused on sales and marketing.

  • Ideal for B2B companies in software, marketing, and professional services.


Sendoso features

Supported

Sendoso supports sending digital gift cards via their eGift platform.

Supported

Sendoso supports gift card management through various eGift options and integrations.

Supported

Sendoso offers analytics dashboards to track program performance and customer behavior.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather negative
-0.58

Customer Service

Rather positive
+0.6

Ease of Use

Strongly positive
+0.79

Reliability and Performance

Neutral
+0.09

Ease of Implementation

Rather positive
+0.3

Scalability

Neutral
-0.2

Sendoso reviews

We've summarised 1066 Sendoso reviews (Sendoso Capterra reviews and Sendoso G2 reviews) and summarised the main points below.

Pros of Sendoso
  • Excellent customer support, very responsive and helpful.
  • Wide variety of gifting options, both physical and digital.
  • Seamless integration with Salesforce and other sales tools.
  • Easy to use and intuitive interface for sending gifts.
  • Automated sending and tracking features save time and effort.
Cons of Sendoso
  • Difficult to track ROI on gifting efforts.
  • Reporting features could be improved.
  • Occasional delays in support response times.
  • Platform can be glitchy at times.
  • Confusing navigation between gifting options.

Sendoso pricing

The commentary is based on 91 reviews from Sendoso Capterra reviews and Sendoso G2 reviews.

Sendoso offers three plans: Essential, Plus, and Pro. The Essential plan is suitable for small businesses creating a sending strategy. The Plus plan empowers multiple teams with sophisticated features and services. The Pro plan expands global reach with premium fulfillment and comprehensive solutions. Specific pricing is not listed, and users must contact sales for more information.

Users sentiment

Rather negative
-0.67

See the Sendoso pricing page.


Sendoso alternatives

  • Logo of CorporateGift.com
    CorporateGift.com
    Effortless corporate gifting: automated, scalable, and personalized.
    Read more
  • Logo of Giftpack
    Giftpack
    AI-powered corporate gifting, personalized and simplified.
    Read more
  • Logo of SwagUp
    SwagUp
    Effortless custom swag creation, automation, and global delivery.
    Read more
  • Logo of IgnitePOST
    IgnitePOST
    Automated handwritten notes for memorable client appreciation.
    Read more
  • Logo of Reachdesk
    Reachdesk
    Send gifts, build relationships, and see the impact.
    Read more
  • Logo of PostGrid Print & Mail
    PostGrid Print & Mail
    Automated direct mail: design, print, and send without lifting a finger.
    Read more

Sendoso FAQ

  • What is Sendoso and what does Sendoso do?

    Sendoso is a sending platform that helps businesses strengthen relationships with clients and prospects by sending physical and digital gifts. It integrates with sales and marketing tools, provides data insights on campaign effectiveness, and streamlines gifting for improved customer engagement. It's commonly used for account-based marketing and sales outreach.

  • How does Sendoso integrate with other tools?

    Sendoso integrates seamlessly with various sales and marketing tools, including Salesforce, Marketo, and HubSpot, to streamline workflows. This allows for automated sending and tracking of gifts, boosting efficiency in customer engagement.

  • What the main competitors of Sendoso?

    Sendoso's main competitors include Reachdesk, Postal, and Tremendous for corporate gifting. Thnks focuses on digital gifts, while Guusto targets employee rewards. Sendlane offers integrated marketing solutions for e-commerce.

  • Is Sendoso legit?

    Yes, Sendoso is a legitimate platform used by many businesses for sending gifts to strengthen client relationships. It offers diverse gifting options and integrations with popular sales tools. However, some users mention difficulties tracking ROI and occasional platform glitches. So, while safe, consider these points for your business needs.

  • How much does Sendoso cost?

    Sendoso doesn't publicly disclose its pricing. For detailed pricing information, contacting their sales team is recommended. Consider requesting a demo or exploring available resources to assess whether Sendoso is worth the investment for your needs.

  • Is Sendoso customer service good?

    Sendoso receives positive feedback for its helpful and responsive customer support team. While some users mention occasional delays, the overall sentiment towards their service is favorable, with many highlighting the team's proactive and helpful nature. A few users mention inconsistent support experiences.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.