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Guusto description
Guusto is a software platform designed for companies with over 200 employees to give meaningful rewards and recognition to their team. It's particularly useful for companies with many "deskless" workers, like those in retail or healthcare. Unlike points-based systems, Guusto lets you give actual gift cards from popular brands, charitable donations, or even company swag. Guusto is simple to use, lets you start for free, and only requires paid accounts for managers. It's a great way to build a strong company culture and improve employee retention.
Who is Guusto best for
Guusto is a rewards and recognition platform that offers a wide variety of gift card options, charitable donations, and company swag. Users praise its user-friendly interface and convenient digital format. However, some have noted limited vendor options and occasional mobile app issues. Guusto offers a free plan and paid options based on the number of users.
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Ideal for medium to large businesses (200+ employees).
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Best fit for industries with many "deskless" workers (e.g., retail, healthcare, manufacturing).
Guusto features
| Supported Employees can donate their Guusto rewards to a charity. |
| Supported Branded merchandise is supported via custom rewards, not points. |
| Supported Guusto offers various local and international gift card options redeemable at numerous merchants. |
| Supported Guusto offers streamlined reward fulfillment with gift cards, discounts, and other incentives. |
| Supported Users can redeem gift cards for rewards at over 100 merchants. |
| Supported Guusto offers digital gift cards redeemable at over 60,000 locations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Guusto reviews
We've summarised 4332 Guusto reviews (Guusto GetApp reviews, Guusto TrustPilot reviews, Guusto Capterra reviews and Guusto G2 reviews) and summarised the main points below.
- Wide variety of gift card options across diverse categories.
- User-friendly interface for both sending and receiving gifts.
- Convenient digital format, eliminating physical gift cards and promoting sustainability.
- Simple and efficient reward redemption process.
- Ability to split gift card balances across multiple vendors.
- Limited vendor selection, especially for smaller businesses and specific categories.
- Occasional issues with the mobile app, such as slow performance and login problems.
- Difficulty tracking redeemed gift cards within the platform.
- Limited customization for the digital gift card presentation.
- USD gift cards have limited merchant options in Canada.
Guusto pricing
The commentary is based on 508 reviews from Guusto Capterra reviews, Guusto G2 reviews and Guusto TrustPilot reviews.
Users generally find Guusto's pricing to be fair and appreciate the lack of markups on gift cards. The free tier for smaller teams is a plus. Some users would like more affordable options or free rewards and find the fees for certain features, like prepaid cards, undesirable. Overall, the flexible redemption options make Guusto a cost-effective employee gifting solution.
Users sentiment
See the Guusto pricing page.
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Guusto has a free plan.
Free
Send rewards, 100+ merchant options, web redemption, print out redemption, iOS & Android mobile apps, help desk and in-app support.
Lite
All Free features plus milestones & anniversaries, bulk upload rewards, schedule rewards, Mastercard rewards, detailed reporting, set claim periods, pre-load recipients, custom branding.
Essential
All Lite features plus automate rewards, give budgets to managers, random draws for rewards, align around core values, social feeds & TV displays, smart file overrides.
Premium
All Essential features plus global rewards, single sign-on (SSO), HRIS integrations, cost centre group budgets, streamline reward approvals, proxy capabilities, advanced reporting, dedicated account rep, uptime and support SLAs.
Enterprise
Volume discounts available.
Guusto alternatives
Workhuman Social RecognitionBetter for enterprise companies with established recognition programs. More focus on analytics and ROI of recognition programs. Has broader global reach but less suitable for retail, healthcare, and professional services.Read more
AwardcoBetter for service awards and automated incentives. Wider reward network through Amazon Business. Has positive growth momentum and rated 4.1/5 on Glassdoor. Strong focus on healthcare, financial services, and technology.Read more
NectarBetter for smaller teams focused on peer recognition and company values. Rewards are points-based and redeemable through Amazon. Integrates with Slack and Teams. Has growing momentum.Read more
KudosBetter suited for larger companies (500+ employees). Has grown faster in website traffic. Offers points and badges as rewards.Read more
GroupGreetingBetter for sending group cards for various occasions. More suitable for smaller teams. Offers a simpler, more focused approach to digital greetings and group gifting.Read more
Workleap OfficevibeBetter for gathering employee feedback and managing performance. A good Guusto alternative for mid-sized companies focused on employee experience. Provides tools for 360 degree feedback and pulse surveys.Read more
Guusto FAQ
What is Guusto and what does Guusto do?
Guusto is a rewards and recognition platform that allows companies to give gift cards, company swag, or charitable donations to employees. It features a user-friendly interface, diverse gift card options, and a simple reward redemption process. Guusto offers a free plan and paid options for larger teams.
How does Guusto integrate with other tools?
Guusto integrates with popular communication and HR platforms like Slack, Microsoft Teams, and BambooHR. This streamlines recognition and reward workflows, making it easy to celebrate successes directly within existing workflows.
What the main competitors of Guusto?
Top Guusto competitors include Awardco, Nectar, Kudos, and Empuls. These platforms offer similar employee recognition and reward functionalities, with variations in reward options, integrations, and target company sizes. Some competitors, like Awardco, focus on extensive reward networks, while others, like Nectar, emphasize peer-to-peer recognition.
Is Guusto legit?
Yes, Guusto is a legitimate platform. It's highly rated on G2, Capterra, and Trustpilot. Users praise Guusto for its ease of use, diverse gift card options, and positive impact on company culture. If you're looking to boost employee morale and retention, Guusto is a safe and effective choice.
How much does Guusto cost?
Guusto's pricing includes a Free plan, Lite at $60/month, Essential at $120/month, and Premium at $600/month. Enterprise pricing is custom. The free plan is suitable for individual users, while paid plans cater to teams of varying sizes, offering features like bulk rewards and integrations.
Is Guusto customer service good?
Based on the reviews, Guusto's customer service is generally considered excellent. Users praise the helpful and quick responses of the support team, particularly via the online chat feature. However, some have experienced slightly slower response times via email.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.