Last updated on
Ratings
Postal description
Postal is an online platform designed to help businesses send gifts to customers, prospects, and employees. It offers a centralized system to manage and automate various types of gifting, including branded merchandise, personalized gifts, and experiences. Postal integrates with popular marketing and sales software to streamline gifting within existing workflows. The platform provides tools for measuring the impact of gifting campaigns and tracking results.
Who is using Postal?
Who is Postal best for
Postal is a gifting platform ideal for marketing, sales, customer success, and people ops teams at companies of all sizes. Users praise Postal's ease of use, wide gift selection, and integrations with sales and marketing software. Some users mention difficulties with the search functionality and international gifting options. Postal offers a free plan and paid plans starting at $10/user/month.
-
Best for small to medium-sized businesses seeking streamlined corporate gifting.
-
Suitable for marketing, sales, customer success, and HR teams.
Postal features
| Supported Postal is designed to help businesses send various types of gifts, including branded merchandise, personalized gifts, and experiences, to strengthen relationships and boost engagement. |
| Supported Postal offers a centralized system to manage and automate various types of gifting within existing workflows. |
| Supported Postal integrates with popular marketing and sales software to streamline gifting processes. |
| Supported Postal provides tools for measuring the impact of gifting campaigns and tracking ROI. |
| Supported Postal enables businesses to create, host, and manage inventory for a swag store of branded, custom items. |
| Supported Postal supports sending a variety of gift types, such as physical and digital gifts, and experiences. |
| Supported Postal offers personalization options like adding custom messages, logos, or packaging to gifts. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Postal reviews
We've summarised 364 Postal reviews (Postal G2 reviews) and summarised the main points below.
- Easy to use and send gifts
- Wide variety of gift options
- Personalized gifting options
- MagicLink functionality
- Integrates with sales and marketing software
- Good UI/UX
- Vast marketplace of gifts and gift cards
- Chrome extension for easy sending
- Excellent customer support
- Difficult to view different marketplace products simultaneously
- Search functionality needs improvement
- Glitches on the website
- Limited international gift options
- MagicLinks can be tricky to use and set up
- Integrations require user seats
- Lack of collaboration for swag orders
- Branded item process needs improvement
- Difficult to report on bulk warehouse sends
Postal pricing
The commentary is based on 44 reviews from Postal G2 reviews.
Postal's pricing is generally considered competitive and offers good value, especially compared to similar platforms. However, some users find the item and shipping costs to be high, while others mention confusing budget management. Despite these concerns, many appreciate Postal's flexible pricing structure and cost-effectiveness.
Users sentiment
See the Postal pricing page.
-
Postal has a free plan.
Economy
Unlimited sending in the US, no addresses needed, only pay for what is accepted, curated marketplace of gifts and vendors, integrated into Google and MSFT, book meetings through Calendly and ChiliPiper, receive a monthly order and expense report.
Economy +
All features of Economy, best for small businesses or single teams, master billing card or individual cards, team management, branded email and landing page experience, on-demand swag collections with no minimum, scheduled sends for anniversaries, team expense reporting.
First Class
All features of Economy+, best for larger businesses with multiple teams, manage user budgets and preupload funds, integrations and automated triggers, contact mapping and activity tracking, international sending, swag and event warehousing, dedicated onboarding and CSM resource, custom MSA, compliance and security package.
Postal alternatives
SendosoBetter suited for enterprise companies and has more momentum. Broader industry applicability. Stronger focus on physical and digital gifts for sales and marketing. More robust international logistics.Read more
ReachdeskBetter for finance and marketing industries. Geared towards medium to large businesses.Read more
TremendousBetter for sending a variety of rewards and incentives internationally. Has broader industry applicability. More focused on digital rewards and prepaid cards. Growing faster than Postal.Read more
GuustoBetter for rewarding employees in larger companies, especially those with many deskless workers. Focuses on gift cards, charitable donations, and company swag, rather than a wider variety of gifting options.Read more
ToastyBetter for sending digital gift cards internationally due to the Choice Card feature. Focuses on rewards and incentives, especially for employees. Only digital gift cards, no physical gifts or swag. Free to use, only paying for gift card value.Read more
ThnksMore focused on digital gifts for strengthening client and colleague relationships. Has positive pricing sentiment but is growing slower than Postal.Read more
Postal FAQ
What is Postal and what does Postal do?
Postal is a platform that streamlines corporate gifting by enabling businesses to send gifts, branded merchandise, and experiences to customers, prospects, and employees. It offers integrations with sales and marketing software, plus tools to measure gifting campaign impact.
How does Postal integrate with other tools?
Postal integrates with popular sales and marketing software, streamlining gifting within existing workflows. This includes integrations for tools like Salesforce, HubSpot, and Marketo. It also offers a Chrome extension for easy sending.
What the main competitors of Postal?
Reachdesk, Tremendous, Sendoso, Guusto, and Thnks are the main competitors of Postal. These platforms offer similar corporate gifting services, focusing on various aspects such as global reach, reward options, and integrations with other business tools.
Is Postal legit?
Postal appears legitimate based on user reviews and its established presence. Users appreciate Postal's ease of use, diverse gift options, and integrations with sales and marketing software. However, some have noted difficulties with the search functionality and international gifting. Consider these factors when evaluating if Postal is safe and right for your needs.
How much does Postal cost?
Postal's pricing includes a free Economy plan for individual senders, an Economy+ plan at $10/user/month for small businesses, and a custom-priced First Class plan for larger enterprises. Is Postal worth it? Consider the free plan to start and upgrade as your business grows.
Is Postal customer service good?
Postal's customer service receives positive feedback overall. Users praise the helpfulness and responsiveness of the support team, particularly via online chat. However, some have experienced slow support resolution times and difficulty getting in touch with support for complex issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.