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Scratchpad description
Scratchpad helps sales teams keep their customer information organized and up-to-date in their CRM system. It provides tools like AI-powered updates and sales sheets that make it easier for sales representatives to input and manage their data. For managers, Scratchpad offers insights into team performance, pipeline health, and forecast accuracy. It's designed to improve data quality, streamline processes, and provide a more user-friendly experience than traditional CRM systems.
Who is Scratchpad best for
Scratchpad is a Salesforce-native revenue team workspace that helps sales teams improve data quality and productivity. Users praise its intuitive UI, streamlined pipeline management, and excellent customer support. However, some users mention limitations in list setup, filtering, and integrations. Scratchpad is best for sales leaders and managers at mid-sized to large B2B SaaS companies using Salesforce.
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Best for medium-sized businesses seeking improved Salesforce data quality and sales productivity.
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Ideal for software, IT, and telecommunications companies using Salesforce.
Scratchpad features
| Supported Scratchpad supports revenue forecasting based on pipeline, deal stage, and win rates. |
| Supported Scratchpad supports basic sales gamification features like badges and leaderboards. |
| Supported Scratchpad integrates with Salesforce, syncing notes, tasks, and pipeline data. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Scratchpad reviews
We've summarised 1572 Scratchpad reviews (Scratchpad Capterra reviews and Scratchpad G2 reviews) and summarised the main points below.
- Easy and fast Salesforce updates.
- Intuitive UI and customizable views.
- Streamlined pipeline management.
- Excellent customer support and training.
- Difficult to set up lists.
- Limited filtering, especially on long text fields.
- Integration with other sales tools is limited.
- Free version limitations can be frustrating.
Scratchpad pricing
The commentary is based on 65 reviews from Scratchpad Capterra reviews and Scratchpad G2 reviews.
Scratchpad offers a free version with limited functionality, while paid plans unlock features like bulk updates and more. Some users find the paid plans expensive, but many consider them worthwhile for the significant time savings. Several users mention paying for the individual plan themselves, highlighting the perceived value despite the cost.
Users sentiment
See the Scratchpad pricing page.
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Scratchpad has a free plan.
Free
Includes 1 Scratchpad view, 3 days change history, 10 notes synced with Salesforce per month, 100 Salesforce updates per month and unlimited Slack automations, deal rooms, and 300 notifications per month.
Standard
Includes 5 Scratchpad views, 7 days change history, unlimited notes synced with Salesforce, unlimited updates to Salesforce, AI-inline coaching and zero boards.
Business
Includes unlimited Scratchpad views, unlimited change history, hygiene monitoring, leaderboards and streaks, advanced controls and visibility and team based templates, views and configuration.
Contact Us
This plan includes all features from the Business plan, but the pricing is only available upon request.
Scratchpad alternatives
HubSpot Sales HubBetter fit for a wider range of industries. More user-friendly and has better customer service. Offers more comprehensive features for sales engagement and workflow automation.Read more
HubSpot Marketing HubBetter for a wider range of industries and marketing functions. Has significantly more momentum and higher user ratings. A good Scratchpad alternative for marketing teams seeking broader functionalities.Read more
Nektar.aiBetter for automatically capturing data and providing insights into sales performance and customer engagement. Has higher ratings and is growing faster. A strong Scratchpad competitor for managing customer interactions and improving sales strategies.Read more
PipedriveBetter suited for a wider range of industries. Caters to smaller businesses. Has more momentum. Higher rated on Glassdoor.Read more
Dubb: Sales Video System + CRMBetter fit for Finance, Banking & Insurance, E-commerce, Education, Real Estate & Construction, Media & Entertainment, Marketing & Advertising, and Professional Services. Focuses on video messaging for sales and marketing. Higher rated Scratchpad alternative. More expensive.Read more
Scratchpad FAQ
What is Scratchpad and what does Scratchpad do?
Scratchpad is a Salesforce-native revenue workspace that helps sales teams update Salesforce faster, collaborate more effectively, and gain insights into their pipeline. It offers AI-powered tools, sales sheets, and streamlined data entry to improve data quality and boost sales productivity.
How does Scratchpad integrate with other tools?
Scratchpad integrates with Salesforce, allowing for seamless syncing of notes, tasks, and pipeline data. However, integration with other sales tools is limited, which can be a drawback for some users.
What the main competitors of Scratchpad?
Top alternatives to Scratchpad include Nektar.ai, HubSpot Sales Hub, Pipedrive, and Salesforce Sales Cloud. These competitors offer similar sales productivity and CRM functionalities, catering to various business needs and budgets.
Is Scratchpad legit?
Scratchpad is a legitimate software solution for sales teams using Salesforce. It's known for its ease of use and efficient CRM updates, though some users mention limitations in filtering and integrations. With positive ratings on G2 and Capterra, Scratchpad appears safe and effective for managing sales data.
How much does Scratchpad cost?
Scratchpad's pricing includes a Free plan, a Standard plan at $19 per user/month, and a Business plan at $39 per user/month. A custom-priced plan with additional features is also available. Add-ons like AI CRM updates are available for $19 per user/month. Is Scratchpad worth it? It depends on your needs and budget.
Is Scratchpad customer service good?
Scratchpad receives overwhelmingly positive customer service reviews. Users consistently praise the helpfulness, responsiveness, and personalized training provided by the support team. Many reviewers describe the customer service as "exceptional," "amazing," and even "the best I've ever seen."
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.