Last updated on
Ratings
SAP Sales Cloud description
SAP Sales Cloud is a comprehensive sales platform designed to streamline and automate sales processes for businesses of all sizes. It helps connect data, processes, and teams within an organization to boost sales effectiveness and customer satisfaction. Through intelligent insights and recommendations, it aids sales teams in prioritizing deals and making informed decisions. SAP Sales Cloud offers flexibility to adapt to evolving market trends and specific business needs, unifying data management, sales analytics, and sales force automation capabilities.
Who is SAP Sales Cloud best for
SAP Sales Cloud helps businesses streamline sales processes and boost effectiveness. Users praise its comprehensive data management, reporting, and sales automation. However, some find it complex and expensive. It's ideal for businesses seeking robust sales automation and data integration, but less so for those prioritizing simplicity and affordability.
-
Ideal for small, medium, and large businesses, especially in manufacturing and software.
-
Best fit for Manufacturing, Software, IT & Telecommunications, and generally suitable for Retail, E-commerce, and other sectors.
SAP Sales Cloud features
| Supported SAP Sales Cloud automates sales workflows, including lead assignments and follow-ups. |
| Supported SAP Sales Cloud supports revenue forecasting based on pipeline, deal stage, and trends. |
| Supported SAP Sales Cloud supports contact management, including activity tracking and sales orders. |
| Supported SAP Sales Cloud offers robust opportunity management, tracking, and lead conversion features. |
| Supported SAP Sales Cloud offers AI features like lead scoring and email drafting. |
| Supported SAP Sales Cloud streamlines sales processes, enhances communication, and centralizes information. |
| Supported SAP Sales Cloud supports sales performance reports, including pipeline health, win rates, and sales cycle length. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
SAP Sales Cloud reviews
We've summarised 781 SAP Sales Cloud reviews (SAP Sales Cloud Capterra reviews and SAP Sales Cloud G2 reviews) and summarised the main points below.
- Cloud-based accessibility and connectivity.
- Comprehensive data management and reporting.
- Sales process automation and streamlining.
- Provides valuable business insights.
- Integration with other SAP products.
- Difficult to customize and requires technical expertise.
- High cost, especially for smaller businesses.
- Complex user interface, overwhelming for new users.
- Slow performance, especially with large datasets.
- Integration with non-SAP systems can be challenging.
SAP Sales Cloud pricing
The commentary is based on 62 reviews from SAP Sales Cloud Capterra reviews and SAP Sales Cloud G2 reviews.
SAP Sales Cloud is praised for its comprehensive features and integrations, especially with other SAP products. However, reviews consistently point to its high cost and complex setup as significant drawbacks, potentially prohibitive for smaller businesses. Despite this, many users find its sales analytics and automation features justify the investment.
Users sentiment
SAP Sales Cloud alternatives
HubSpot Marketing HubBetter for marketing automation and inbound lead generation. Easier to use and implement with better customer service. More suitable for a wider range of industries and is growing faster. Integrates seamlessly with HubSpot CRM.Read more
HubSpot Sales HubBetter for small to medium businesses. Easier to use and implement. More affordable. Broader industry fit. A strong SAP Sales Cloud competitor.Read more
N2HiveBetter for enterprise companies. More focused on sales process automation. Has fewer features and integrations.Read more
ActiveCampaignBetter for smaller and medium-sized businesses. More suitable for various industries like healthcare, finance, and e-commerce. Easier to use, implement, and offers better customer service. More integrations. Has more momentum.Read more
SalesloftBetter for smaller and mid-sized companies, especially in the US. Stronger focus on sales engagement and deal closure. Offers tighter Slack integration. Easier to use, but less scalable and with less transparent pricing. A good SAP Sales Cloud alternative or competitor for those seeking a faster sales workflow.Read more
Salesforce Sales CloudBetter ease of use and implementation. More integrations, broader user base, and faster growth. A Salesforce SAP Sales Cloud competitor.Read more
SAP Sales Cloud FAQ
What is SAP Sales Cloud and what does SAP Sales Cloud do?
SAP Sales Cloud is a comprehensive sales platform that streamlines sales processes through automation and intelligent insights. It connects data, processes, and teams to improve sales effectiveness and customer satisfaction for businesses of all sizes. SAP Sales Cloud offers flexibility and integrates data management, analytics, and sales force automation.
How does SAP Sales Cloud integrate with other tools?
SAP Sales Cloud integrates with other SAP products and non-SAP systems. However, users have reported that integration with non-SAP systems can be challenging, sometimes requiring technical expertise. It offers various APIs and integration tools to connect with other CRM, ERP, and marketing automation platforms.
What the main competitors of SAP Sales Cloud?
Top alternatives to SAP Sales Cloud include Salesforce Sales Cloud, HubSpot Sales Hub, Microsoft Dynamics 365 Sales, and Oracle CX Sales. These competitors offer similar sales automation, CRM, and customer engagement features, often with varying pricing and target user bases.
Is SAP Sales Cloud legit?
Yes, SAP Sales Cloud is a legitimate software. It's a comprehensive sales platform known for its data management, analytics, and sales force automation. However, potential users should be aware of its complexity and cost, which are common concerns. Consider exploring alternative solutions if these factors are critical.
How much does SAP Sales Cloud cost?
I couldn't find specific pricing details for SAP Sales Cloud. Contact SAP directly for detailed pricing information and to determine if the product is worth the investment for your needs.
Is SAP Sales Cloud customer service good?
SAP Sales Cloud's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times and difficulty obtaining desired solutions. Overall, the quality of customer service seems to vary based on individual experiences.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.