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Salesken

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Last updated on

Company health

Employee growth
33% increase in the last year
Web traffic
19% increase in the last quarter
Financing
August 2021 - $30M

Ratings

G2
4.9/5
(395)
Glassdoor
3.8/5
(156)

Salesken description

Salesken is an AI-powered tool designed to improve sales team performance. It analyzes sales calls to provide real-time feedback to sales representatives, helping them improve customer engagement. Sales managers can use Salesken's analytics to track deals, identify risks, and understand customer sentiment. The software also provides insights into team performance, facilitating data-driven coaching and training. Overall, Salesken aims to increase sales efficiency and success by leveraging conversational intelligence.


Who is Salesken best for

Salesken.ai is an AI-powered sales performance tool ideal for medium to large sales teams. It analyzes sales calls, providing real-time feedback and insights. Users praise its ease of use, comprehensive reports, and impact on sales performance, some noting increases of up to 40%. While some users mention occasional glitches and transcript inaccuracies, many highlight the platform's overall effectiveness in boosting sales.

  • Best for medium and large sales teams.

  • Suitable for various industries seeking improved sales performance.


Salesken features

Type in the name of the feature or in your own words tell us what you need
Supported

Salesken provides real-time guidance and prompts during sales calls to improve outcomes.

Supported

Salesken analyzes sales conversations to extract insights and provide coaching feedback.

Supported

Salesken offers real-time coaching during calls and personalized performance insights.

Supported

Salesken improves onboarding, increases sales efficiency via real-time coaching, and provides insightful dashboards.

Supported

Salesken offers real-time coaching, personalized insights, and AI-driven call evaluations to improve sales performance.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Rather positive
+0.5

Customer Service

Strongly positive
+1

Ease of Use

Strongly positive
+0.93

Reliability and Performance

Strongly positive
+0.83

Ease of Implementation

Strongly positive
+0.85

Salesken reviews

We've summarised 383 Salesken reviews (Salesken G2 reviews) and summarised the main points below.

Pros of Salesken
  • Easy implementation process.
  • Structured call framework increases productivity.
  • AI-powered feedback.
  • Easy-to-use application.
  • Comprehensive reports with key insights.
  • Real-time feedback improves performance.
  • Revenue intelligence for forecasting.
  • User-friendly interface.
  • Call categorization and feedback.
  • Great customer support.
  • Easy integration with other software.
  • One-click calling option.
  • Increased sales by up to 40%.
  • Real-time call tracking.
  • AI-based call intelligence.
  • Improved call quality.
  • Frequent usage without issues.
  • Helps representatives analyze calls and keep records.
  • Easy to implement and integrate.
  • Provides useful insights.
  • Helps save a lot of time.
  • Increased sales and productivity.
  • Provides comprehensive view of sales team performance.
  • Categorizes calls and provides feedback using AI.
  • Helps streamline calls and increase sales.
  • Tracks every single call and gives feedback on areas of improvement.
  • Improves revenue.
  • AI-based call logging and feedback system.
  • Good calling software.
  • Records every conversation and provides reports.
  • Helps identify weaknesses and strengths in outbound sales calls.
  • Improves sales process.
Cons of Salesken
  • Real time cues take longer to appear.
  • Pushing back data of calls to CRM gets delayed.
  • Network issues cause call drops.
  • Difficult integration with other tools.
  • Slow loading pages.
  • Cues obtained offline.
  • IPad settings page is not scrollable
  • Screen freezes.
  • Fast forwarding options limited.
  • Few glitches that keep coming back.
  • Confusing reports.
  • Transcripts are not always accurate.
  • Emails are not sent from the download button.
  • Real time cues inaccurate
  • Difficult onboarding.
  • Trouble integrating.
  • Slow response time.
  • Custom reports have limited options.
  • Call recording feature can be improved
  • Total list of leads is not displayed
  • Static noise between calls
  • Informs participants that call is being recorded.
  • Voice quality deteriorates.
  • Least issues with integration.
  • Traditional dialer calls not captured.
  • UI could be better.
  • Third party vendor integration compatibility.
  • Sorting prospects function could be better.
  • Conversation breakdown is not always accurate.
  • Message templates can be improved.
  • Call quality decreases
  • Audio quality can be improved.
  • Takes time to give cues.
  • Confusing navigation.
  • Keywords in transcripts not matched sometimes
  • Call drop is an issue.
  • Voice breakage.
  • Proxy calls issue.
  • Filtering does not always save.

Salesken pricing

The commentary is based on 13 reviews from Salesken G2 reviews.

Salesken offers custom pricing based on the number of users and the specific products chosen. There is a per-user license fee and an annual platform subscription fee based on the total number of users. Integration with existing tech stacks is free.

Users sentiment

Neutral
+0

See the Salesken pricing page.


Salesken alternatives

  • Logo of Close
    Close
    Better for managing contacts, emails, and deals within a unified platform. More suitable for businesses seeking built-in calling and workflow automation.
    Read more
  • Logo of Vespio.ai
    Vespio.ai
    Better fit for small to mid-sized businesses, especially in software/IT. Has a higher average rating, but fewer reviews. Salesken is growing faster.
    Read more
  • Logo of HubSpot Sales Hub
    HubSpot Sales Hub
    Better for mid-sized businesses and integrates with HubSpot CRM. A Salesken alternative with robust automation features.
    Read more
  • Logo of Overloop
    Overloop
    Better for automating outbound sales processes including email sequences and LinkedIn outreach. Higher rated by users on G2. Focuses on sales engagement and automation.
    Read more
  • Logo of Spiky
    Spiky
    More focused on meetings and sales playbooks.
    Read more
  • Logo of CallRail
    CallRail
    Better for marketing attribution and ROI analysis. Caters to a wider range of industries. A Salesken alternative and competitor.
    Read more

Salesken FAQ

  • What is Salesken and what does Salesken do?

    Salesken is an AI-powered sales performance improvement tool. It analyzes sales conversations, providing real-time feedback and insights to sales representatives and managers. This data-driven approach helps improve customer engagement, identify risks, track deals, and enhance coaching and training.

  • How does Salesken integrate with other tools?

    Salesken integrates with other tools, although some users have reported difficulties with the integration process. It offers a one-click calling option and aims for easy integration to streamline workflows. However, specific integrations are not detailed in the provided data.

  • What the main competitors of Salesken?

    Top alternatives to Salesken include Close, Vespio.ai, and CallRail. Close is a CRM focused on sales teams, Vespio.ai analyzes sales calls to improve performance, and CallRail tracks marketing efforts with call tracking and conversation intelligence. Other competitors include ActiveCampaign, Salesfinity, and Freshsales.

  • Is Salesken legit?

    Yes, Salesken is a legitimate AI-powered sales tool. It helps improve sales performance with real-time guidance, conversation insights, and performance management features. Users appreciate its ease of use and comprehensive reports, contributing to increased sales. However, some users have reported occasional glitches and inaccuracies in real-time cues.

  • How much does Salesken cost?

    I couldn't find pricing details for Salesken. Contact their sales team for a customized quote based on your specific needs and to determine if Salesken is worth the investment for your business.

  • Is Salesken customer service good?

    Salesken's customer support receives overwhelmingly positive feedback. Users praise the helpfulness, responsiveness, and proactive assistance of the support team, particularly during implementation and integration. While some users mention occasional slow responses, the overall sentiment towards Salesken's customer service is excellent.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.