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Spiky description
Spiky is an AI-powered tool designed to improve the performance of sales and customer success teams during meetings. It analyzes conversations in real-time, providing insights on sales techniques, customer engagement, and team communication. Spiky helps identify successful behaviors, track progress through sales playbooks, and offers personalized coaching based on data analysis. It integrates with popular CRM and communication platforms to streamline workflows and automate tasks for revenue teams.
Who is Spiky best for
Spiky is an AI-powered sales tool that analyzes conversations to provide real-time coaching and insights. Users love its detailed analytics and automated follow-ups, but some find the insights generic and desire more integrations. Best for sales and customer success teams in tech companies, Spiky integrates with CRMs and offers tiered pricing from free to enterprise.
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Ideal for small to large businesses seeking improved sales performance.
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Best fit for software, technology, and marketing/advertising companies.
Spiky features
| Supported Spiky analyzes sales conversations providing real-time feedback and coaching. |
| Supported Spiky integrates with CRM systems like Salesforce and HubSpot for lead management, sales automation, and data synchronization. |
| Supported Spiky provides real-time coaching with AI-powered feedback during and after sales interactions. |
Spiky reviews
We've summarised 63 Spiky reviews (Spiky G2 reviews) and summarised the main points below.
- Provides valuable insights into client needs and preferences.
- Detailed analytics on vocal patterns and language use are invaluable.
- The 'Moments' feature effectively identifies significant changes in communication.
- Automated follow-up emails save time and ensure no action items are missed.
- Accurate sales forecasting dashboard.
- Insights can sometimes be broad or generic.
- Initial learning curve requires more tutorial resources.
- Mobile app is still under development.
- Limited integration with other project management tools.
- Advanced filtering options are needed for data analysis.
Spiky pricing
The commentary is based on 2 reviews from Spiky G2 reviews.
Spiky's pricing is considered higher than competitors, but users feel the value justifies the cost. They emphasize that the accurate transcription and sales insights deliver a strong return on investment, making it a worthwhile expense.
See the Spiky pricing page.
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Spiky has a free plan.
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Spiky has a free trial.
Free
Includes Spiky Scribe, transcription, commenting, reel sharing, topic detection, meeting summarization, meeting upload, calendar integration, self-service knowledge base, Spiky Community Slack Channel, and 5-day email support.
Pro
Includes all Free Plan features plus team management, executive dashboard, CRM and Slack integrations, keyword tracking, pre-built playbooks, AI-based coaching, report customization, custom branding, and 5-day chat & email support.
Premium
Includes everything in Pro plus playbook customization, key moments, sentiment reporting, real-time coaching, 5 passive seats, 7-day chat & email support, and a 2 working day SLA.
Enterprise
Includes all Premium features with additional benefits such as 5+ passive seats, 7-day priority support through Slack, a 1 working day SLA, a dedicated Slack channel, and customization options.
Spiky alternatives
HubSpot Sales HubBetter for contact, deal, and sales process management. A more established HubSpot Sales Hub offers broader industry application. More user reviews are available for HubSpot Sales Hub.Read more
SaleskenHas broader adoption and faster growth. Provides more comprehensive reports and features for sales performance analysis. Users highlight excellent customer support. More positive user reviews and higher ratings on G2 and Glassdoor.Read more
HubSpot Marketing HubBetter for marketing automation and inbound lead generation. Broader industry applicability. More established and has slower momentum.Read more
Dubb: Sales Video System + CRMBetter for Finance, Banking & Insurance, E-commerce, Education, Real Estate & Construction, Media & Entertainment, Software, IT & Telecommunications, Marketing & Advertising, and Professional Services. Focuses on video messaging for sales and marketing. Dubb is a Spiky competitor and a video sales platform alternative.Read more
Spiky FAQ
What is Spiky and what does Spiky do?
Spiky is an AI-powered tool that enhances sales and customer success team performance during meetings. It analyzes conversations, providing real-time insights, identifying successful behaviors, tracking progress, and offering personalized coaching. Spiky integrates with CRM and communication platforms to streamline workflows.
How does Spiky integrate with other tools?
Spiky integrates with popular CRM platforms like Salesforce and HubSpot, enabling streamlined workflows and automated tasks for revenue teams. It also integrates with communication platforms like Slack. Limited integrations are noted as a drawback by some users.
What the main competitors of Spiky?
HubSpot Sales Hub, Salesken, Modjo, and Vespio.ai are the main competitors of Spiky. These platforms offer similar AI-powered sales coaching and conversation analysis capabilities, focusing on improving sales team performance and streamlining workflows.
Is Spiky legit?
Spiky appears to be a legitimate tool for improving sales team performance. User reviews highlight valuable insights and automated follow-up emails. While some users mention generic insights and a learning curve, the positive feedback and company growth suggest Spiky is a safe and potentially beneficial platform.
How much does Spiky cost?
Spiky's pricing includes a Free plan, a Pro plan at $29/user/month, a Premium plan at $49/user/month, and an Enterprise plan with custom pricing. Contact Spiky for Enterprise pricing details. Is Spiky worth it? Try the free trial.
Is Spiky customer service good?
Spiky's customer service is highly regarded by users, who describe the team as friendly, responsive, and readily available via various channels. Users appreciate the quick resolution of issues and helpful guidance offered by the support team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.