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Salesforce Maps description
Salesforce Maps, a sales mapping software, lets you visualize your sales data on an interactive map directly within Salesforce. See customer locations, optimize routes, and plan sales trips. Target prospects, analyze territories, and improve field team efficiency using location intelligence. It's designed for sales teams of all sizes wanting to improve productivity and make data-driven decisions.
Who is Salesforce Maps best for
Salesforce Maps helps sales teams visualize data, optimize routes, and improve field team efficiency. Users praise the seamless Salesforce integration and territory visualization tools, while some find the mobile app lacking and setup complex. It's ideal for field sales teams seeking data-driven decisions.
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Ideal for small, medium, and large sales teams needing location intelligence.
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Strong fit for various sectors, including retail, manufacturing, and professional services.
Salesforce Maps features
| Supported Salesforce Maps supports territory management via the Territory Planning feature. |
| Supported Salesforce Maps integrates directly with Salesforce CRM. |
| Supported Salesforce Maps supports territory visualization with data overlays like sales performance and customer density. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Salesforce Maps reviews
We've summarised 329 Salesforce Maps reviews (Salesforce Maps G2 reviews) and summarised the main points below.
- Seamless integration with Salesforce data.
- Easy to visualize sales territories and customer locations.
- Useful for route planning and optimizing field sales visits.
- The "Take Me There" feature for navigation is very convenient.
- It can be slow and buggy at times.
- The mobile app is not very user friendly.
- Setup for advanced features like data layers can be complex.
- Limited offline functionality makes it difficult to use in areas with low connectivity.
Salesforce Maps pricing
The commentary is based on 19 reviews from Salesforce Maps G2 reviews.
Salesforce Maps provides valuable visualization and optimization features, especially for field sales. However, reviews frequently cite its high cost and per-user licensing as significant drawbacks, often hindering wider adoption within organizations. Some users find the pricing justifiable due to the increased productivity.
Users sentiment
See the Salesforce Maps pricing page.
Salesforce Maps alternatives
SPOTIOBetter for contact management, activity tracking, and real-time reporting. Has stronger momentum based on LinkedIn employee growth. More focused on residential and commercial services. A Salesforce Maps competitor and alternative.Read more
SalesRabbitBetter fit for door-to-door sales teams. Provides homeowner data and gamification features. Salesforce Maps alternative.Read more
Map My CustomersBetter for small to mid-sized businesses focused on field sales. Has faster employee growth momentum. Integrates with Salesforce and Hubspot. Users love the intuitive interface and real-time location visualization but dislike the occasional bugs and limited report customization. Negative pricing sentiment.Read more
MaptitudeBetter for logistics, marketing, and planning. Offers more built-in data and stronger customer support. Steeper learning curve for advanced features. Website traffic is growing faster.Read more
Badger MapsBetter for route planning and optimization. Has faster momentum based on LinkedIn employee growth. Users highlight excellent customer support.Read more
PandoBetter for shipping management of large enterprises in manufacturing, consumer goods, and retail. Focuses on transportation management, cost tracking, and carrier rate negotiation. Gartner and World Economic Forum recognize Pando as a leading logistics technology provider.Read more
Salesforce Maps FAQ
What is Salesforce Maps and what does Salesforce Maps do?
Salesforce Maps is a sales mapping software integrated with Salesforce, allowing businesses to visualize sales data on an interactive map. It helps optimize routes, plan sales trips, target prospects, analyze territories, and improve field team efficiency. It's designed for sales teams looking to enhance productivity and decision-making.
How does Salesforce Maps integrate with other tools?
Salesforce Maps seamlessly integrates with Salesforce CRM, allowing direct access to your sales data. This integration streamlines workflows, improves data analysis, and enhances sales operations by connecting location intelligence with existing customer information.
What the main competitors of Salesforce Maps?
Top alternatives to Salesforce Maps include Map My Customers, Badger Maps, and SalesRabbit. These competitors offer similar features like route optimization, territory management, and CRM integrations, catering to field sales teams seeking improved productivity and data-driven decision-making.
Is Salesforce Maps legit?
Yes, Salesforce Maps is a legitimate product offered by Salesforce. It's a sales mapping software that integrates with Salesforce CRM, allowing businesses to visualize sales data, optimize routes, and improve field team efficiency. It's generally well-regarded for its Salesforce integration and visualization capabilities but can sometimes be slow.
How much does Salesforce Maps cost?
I cannot find pricing information for Salesforce Maps. Contact Salesforce directly to get current pricing details and determine if the product's features are worth the cost for your needs.
Is Salesforce Maps customer service good?
Customer reviews indicate that Salesforce Maps customer service is generally positive and responsive. Users highlight the helpfulness of the support team in resolving issues and providing guidance during implementation. A few users mention slower response times for bug fixes, but overall the sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.