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Connectbase description
Connectbase is a software platform designed for businesses involved in buying and selling internet connectivity. It provides tools to automate pricing, manage customer locations, analyze market data, and streamline the sales process. Their goal is to simplify and accelerate how connectivity deals are made for both buyers and sellers in the telecom industry. Connectbase is used by various companies, including internet providers, data centers, and large enterprises.
Who is Connectbase best for
Connectbase streamlines buying and selling internet connectivity with automated pricing, location management, and market analysis. Users praise its comprehensive data and efficient deal process but note some navigation and data accuracy issues. Best for ISPs, data centers, and enterprises.
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Best fit for small to medium-sized businesses and enterprises involved in internet connectivity.
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Ideal for the telecommunications industry, connecting buyers and sellers of internet connectivity.
Connectbase features
| Supported Connectbase supports network service quoting through its Configure, Price, Quote (CPQ) module. |
| Supported Connectbase allows managing connectivity product catalogs, including specifications, pricing, and availability. |
| Supported Connectbase offers market intelligence and competitive analysis for the telecom industry. |
| Supported Connectbase streamlines network sourcing and procurement, simplifying vendor management and contract negotiations. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Connectbase reviews
We've summarised 118 Connectbase reviews (Connectbase G2 reviews) and summarised the main points below.
- Provides comprehensive market intelligence and network serviceability data.
- Simplifies the process of buying and selling connectivity, streamlining deals.
- Offers valuable insights into competitor activity and market trends.
- Excellent customer support and a dedicated success team.
- Building list management tools are highly praised for their efficiency.
- Connectbase can be unintuitive to navigate.
- The UI feels outdated and could benefit from modernization.
- Data accuracy can be inconsistent, with some information being outdated or inaccurate.
- Limited global coverage restricts its usefulness in certain markets.
- Some users experience slow loading times and performance issues.
Connectbase pricing
The commentary is based on 18 reviews from Connectbase G2 reviews.
Connectbase's pricing model is subscription-based, with some users finding the platform expensive and others appreciating the value and insights it delivers. Information on specific pricing tiers isn't readily available, often requiring direct contact. Some users mention pricing discrepancies requiring further vendor clarification.
Users sentiment
Connectbase alternatives
TangoeBetter for IT expense management and has more momentum. Broader industry application beyond telecom.Read more
HubSpot Sales HubBetter for sales and marketing automation and broader industry fit. A strong Connectbase competitor for general sales needs outside of the telecom niche.Read more
Webex ConnectBetter for companies focused on customer communication across multiple channels like SMS and social media. A Connectbase competitor focused on automating and personalizing customer interactions, primarily for larger enterprises in banking, manufacturing, education, and software. Suitable alternative for those finding Connectbase difficult to use, though some integrations can be complex.Read more
CleverMapsBetter for general location intelligence and data visualization across various industries. A Connectbase alternative suited for retail, banking, logistics, and real estate.Read more
OnomondoBetter for businesses with global IoT needs. Has more momentum based on employee growth.Read more
Connectbase FAQ
What is Connectbase and what does Connectbase do?
Connectbase is a software platform streamlining the buying and selling of internet connectivity. It offers tools for pricing automation, location management, market analysis, and sales process simplification, accelerating deals for telecom industry buyers and sellers.
How does Connectbase integrate with other tools?
Connectbase integrates with various tools to enhance its functionality. It facilitates network service quoting through its CPQ module and streamlines network sourcing and procurement. While specific integrations aren't detailed, its focus on connectivity suggests compatibility with telecom and network management tools.
What the main competitors of Connectbase?
Alternatives to Connectbase include salesbricks, a quote-to-cash software simplifying sales processes, and Tangoe, a platform for managing and reducing IT expenses. Other competitors are CleverMaps, Tableau, and RevOps. These platforms offer overlapping functionalities such as data analysis, market intelligence, and streamlined sales processes.
Is Connectbase legit?
Yes, Connectbase is a legitimate software platform used by many businesses in the telecommunications industry. It helps streamline buying and selling internet connectivity, offering market analysis and automating pricing. While some users mention occasional data inaccuracies and navigation difficulties, it's generally considered a helpful tool with excellent customer support.
How much does Connectbase cost?
Connectbase doesn't publicly disclose pricing information. Contact their sales team to get a customized quote based on your specific needs.
Is Connectbase customer service good?
Connectbase's customer service receives positive feedback. Users highlight the knowledgeable and accessible support team and the helpful success managers. While some mention slow response times for certain requests, the overall sentiment towards customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.