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Ringba description
Ringba is a call tracking and analytics platform designed for businesses that rely heavily on inbound calls. It helps you understand which advertising efforts drive calls, then automatically routes those calls to the right place. Ringba offers tools for call routing, analysis, and even an interactive voice response system (IVR) to pre-qualify callers. Their focus is on providing powerful features without contracts and hidden fees.
Who is Ringba best for
Ringba is a powerful call tracking and analytics platform ideal for businesses that heavily rely on inbound calls. Users praise its robust features, helpful customer support, and seamless integrations. However, some find the UI clunky and desire more thorough onboarding. Ringba offers flexible pricing plans to accommodate various business needs, making it a valuable tool for optimizing marketing campaigns and maximizing ROI.
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Best for small to enterprise-level businesses relying on inbound calls.
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Ideal for finance, marketing, software, and telecommunications companies.
Ringba features
| Supported Ringba supports real-time reporting with customization and export options. |
| Supported Ringba offers robust call tracking and analytics for assessing marketing campaigns and understanding customer behavior. |
| Supported Ringba offers a robust PHP SDK with comprehensive documentation and supports multiple HTTP request formats. |
| Supported Ringba supports dynamic number insertion for tracking call sources. |
| Supported Ringba offers optimized call routing based on various criteria, including caller location and time of day. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Ringba reviews
We've summarised 141 Ringba reviews (Ringba G2 reviews) and summarised the main points below.
- Highly responsive and helpful customer support.
- Robust and feature-rich platform, constantly evolving.
- Seamless integrations with other marketing tools.
- Excellent call tracking and routing capabilities.
- Detailed reporting and analytics for campaign optimization.
- Campaign and target names are not tied to their IDs, making reporting on renamed items difficult.
- UI can be clunky and difficult to understand at times.
- Onboarding training videos could be more thorough for beginners.
- Limited user roles and permission settings.
- Lack of a dedicated mobile app.
Ringba pricing
The commentary is based on 19 reviews from Ringba G2 reviews.
Ringba's pricing model is usage-based with costs varying based on minutes used and number of pulls for features like call tracking, recording, and instant caller profiles. Additional costs may apply for services like summarization, sentiment analysis, and conversion detection during transcription. Professional plan includes 5 free Ring Trees setups per month, with additional ones costing $100 each. Enterprise plan's Ring Tree setup is handled through sales. No contracts or setup fees are charged.
Users sentiment
See the Ringba pricing page.
Business
Call Tracking, Pixels and Webhooks, Partner Users, Call Flows, Instant Caller Profiles
Professional
Everything in Business plus: White Label, Ring Trees, Predictive Routing (eRPC), Revenue Recovery
Enterprise
Everything in Professional plus: Real-Time Bidding, Ping/Post Call Trading, Dedicated CSM, Dedicated Technical Contact
Ringba alternatives
HubSpot Marketing HubBetter for broader marketing needs beyond call tracking and analytics. A good Ringba alternative for inbound marketing and lead generation. Caters to a wider range of industries. Has a larger user base but is growing slower.Read more
DelaconHas less industry-specific data available. Shows slower growth. No user reviews available. Minimum spend of $1000/month may not suit all budgets. A Ringba alternative and competitor.Read more
Brevo Transactional EmailBetter for transactional emails, not call tracking. Suited for a wider range of industries including healthcare, manufacturing, and legal. Easier to use with positive reviews on customer support and pricing. Offers a free plan.Read more
ringba vs CallRailBetter fit for small to medium businesses. More affordable for lower call volumes. Offers form tracking and conversation intelligence. Slower growth than Ringba, a Ringba competitor and alternative.Read more
OverloopBetter for sales outreach automation and LinkedIn integration. Focuses on outbound sales processes.Read more
CallHippoBetter for call centers and support teams. Wider industry applicability. More affordable. Easier to use and implement. However, users report call quality issues. Slower growth than Ringba.Read more
Ringba FAQ
What is Ringba and what does Ringba do?
Ringba is a call tracking and analytics platform for businesses that rely on inbound calls. It tracks which marketing campaigns drive calls, routes calls effectively, and offers an interactive voice response system (IVR). Ringba focuses on powerful features without contracts or hidden fees.
How does Ringba integrate with other tools?
Ringba integrates seamlessly with various marketing and advertising tools through its API and SDK. This allows for streamlined data flow and enhanced reporting capabilities, enabling businesses to optimize their campaigns effectively. It integrates with popular platforms and CRMs.
What the main competitors of Ringba?
Top Ringba alternatives include CallRail, Delacon, and HubSpot Marketing Hub. These competitors offer similar call tracking and analytics features, often with broader marketing automation capabilities. While some, like HubSpot, cater to various business sizes, others like CallRail focus on small to medium businesses.
Is Ringba legit?
Yes, Ringba is a legitimate call tracking and analytics platform. It's known for robust features, transparent pricing, and responsive customer support. However, some users find the interface clunky and desire more comprehensive onboarding. Ringba is safe and suitable for businesses relying on inbound calls to optimize their marketing campaigns.
How much does Ringba cost?
Ringba's Business plan starts at $147, the Professional plan at $297, and the Enterprise plan has custom pricing. Each plan includes core call tracking features, and costs vary based on usage and add-ons.
Is Ringba customer service good?
Ringba's customer service is excellent. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and willingness to go the extra mile. Support is readily available via chat and tickets, ensuring prompt assistance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.