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Releva description
Releva is an AI-powered tool designed to help online stores increase sales and improve customer engagement. It provides personalized product recommendations, automates marketing campaigns across different channels like email and social media, and helps recover lost sales from abandoned carts. Releva aims to replicate the personalized experience of a small store within an online setting, using AI to understand customer behavior and preferences. It promises increased conversion rates, higher average order values, and a strong return on investment for businesses.
Who is Releva best for
Releva is an AI-powered tool designed to help online stores personalize the customer experience, automate marketing, and boost sales. Users praise its ease of use, excellent customer support, and effective sales improvements. Some minor bugs and limitations in customization have been reported. Best for small to medium businesses in the retail and e-commerce sectors looking to enhance their online presence and drive revenue.
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Best fit for small to medium-sized businesses.
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Ideal for e-commerce and retail businesses.
Releva features
| Supported Releva uses AI to provide personalized product recommendations, boosting engagement and conversions. |
| Supported Releva supports multi-channel campaigns, including SMS and social media, via email, Viber, and other channels. |
| Supported Releva offers personalized product recommendations based on customer behavior and preferences. |
| Supported Releva automates email marketing and likely other channels via workflows. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Releva reviews
We've summarised 28 Releva reviews (Releva Capterra reviews and Releva G2 reviews) and summarised the main points below.
- Fast and successful integration and implementation process, praised for its ease of use.
- Excellent and responsive customer support, consistently highlighted by users.
- Effective in improving customer experience and increasing average purchase value.
- Wide range of marketing options and personalized content delivery.
- AI-powered recommendations and automation tools contribute to higher conversion rates and sales.
- Some small bugs reported in the email feature, particularly with Outlook integration.
- Some users find certain automations difficult to work with.
- A few users expressed a desire for a more user-friendly interface.
- Some users would appreciate more customization options, such as creating their own email templates.
- The popup system could benefit from additional automation features
Releva pricing
The commentary is based on 3 reviews from Releva Capterra reviews and Releva G2 reviews.
Releva's pricing is considered excellent for the value provided, offering a comprehensive marketing platform with robust features and exceptional support. Users highlight the platform's effectiveness in increasing sales and conversions while decreasing advertising costs, making it a cost-effective solution.
Users sentiment
Releva alternatives
HubSpot Marketing HubBetter fit for companies focused on inbound marketing and lead generation. Broader industry applicability. Has more momentum based on employee growth. A Releva alternative and competitor.Read more
Hello RetailBetter fit for small and medium businesses. Has slower momentum. Users report occasional bugs and slow loading times.Read more
Mailchimp All-in-One Marketing PlatformBetter suited for users focused on email marketing and advertising. Caters to a wider range of industries. Has more momentum based on website traffic and employee growth. A popular Releva alternative and competitor.Read more
Zendesk Support SuiteBetter suited for customer support interactions. A strong Zendesk Support Suite alternative for ecommerce businesses seeking personalized marketing automation. Zendesk Support Suite has broader industry applicability. Zendesk Support Suite is growing faster.Read more
PerpetuaBetter for advertising automation on Amazon, Walmart, and Instacart. Caters to wider range of industries including Healthcare, Wellness & Pharma, Consumer Goods, Manufacturing, Media & Entertainment, and Professional Services. More positive pricing sentiment.Read more
NostoBetter for larger enterprises. Has broader industry applicability, including education, government, and software/IT. More A/B testing features.Read more
Releva FAQ
What is Releva and what does Releva do?
Releva is an AI-powered tool for online stores to boost sales and customer engagement. It personalizes product recommendations, automates marketing campaigns across various channels (email, social media, SMS), and recovers lost sales from abandoned carts. Releva aims to create a personalized shopping experience, increasing conversions and average order value.
How does Releva integrate with other tools?
Releva integrates with various channels for multi-channel campaigns, including email, SMS, and social media. It also connects with other platforms via Zapier, expanding its integration possibilities. Further information on specific integrations is limited.
What the main competitors of Releva?
Top alternatives to Releva include Hello Retail, HubSpot Marketing Hub, ActiveCampaign, and Mailchimp. These platforms offer similar features such as AI-powered product recommendations, personalized marketing automation, and multi-channel campaign management.
Is Releva legit?
Releva appears to be a legitimate platform. User reviews praise its ease of use, excellent customer support, and effectiveness in boosting sales. While some minor bugs have been reported, the overall sentiment is positive regarding its safety and effectiveness for online stores.
How much does Releva cost?
Releva's pricing information is not publicly available. Contact Releva directly to obtain specific pricing details and determine if the product is worth the investment for your needs.
Is Releva customer service good?
Releva's customer service receives overwhelmingly positive feedback. Users consistently praise the support team's responsiveness and helpfulness, describing them as "excellent," "amazing," and providing the "best support experience." They are commended for their quick replies and proactive assistance, contributing to successful onboarding and ongoing support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.