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Company health
Ratings
Hello Retail description
Hello Retail is an e-commerce tool that helps online stores increase sales through personalized shopping experiences. It uses AI to analyze product data and customer behavior to power features like product recommendations, personalized search results, and targeted email campaigns. Hello Retail integrates with existing e-commerce platforms and offers support to help businesses maximize its impact.
Who is Hello Retail best for
Hello Retail is an AI-powered e-commerce tool designed to boost sales through personalized shopping experiences. It offers features like product recommendations, personalized search, and targeted email campaigns. Users praise its excellent customer support and ease of use, while some note occasional bugs and slow loading times. Perfect for small to medium businesses in retail, consumer goods, or automotive.
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Ideal for small to medium-sized businesses (SMBs) looking to enhance their online presence.
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Best fit for retail, consumer goods, and automotive industries.
Hello Retail features
| Supported Hello Retail offers website personalization based on user data and behavior. |
| Supported Hello Retail develops privacy-aware personalization without third-party cookies. |
| Supported Hello Retail uses AI to provide personalized product recommendations based on individual customer preferences and behavior. |
| Supported Hello Retail uses website visitor data like browsing history and behavior for personalized experiences. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Hello Retail reviews
We've summarised 60 Hello Retail reviews (Hello Retail TrustPilot reviews, Hello Retail Capterra reviews and Hello Retail G2 reviews) and summarised the main points below.
- Excellent and responsive customer support.
- Easy to use and implement.
- Effective search and recommendation features improve conversions and average order value.
- Customizable to specific business needs.
- Positive impact on customer experience and satisfaction.
- Seamless integration with various e-commerce platforms and email providers.
- Provides valuable insights into customer behavior and search patterns.
- Proactive customer success managers.
- Slow mobile search integration.
- Difficult setup for new pages requiring developer support.
- Backend can be confusing at times.
- Occasional bugs.
- Impact on Google page speed.
- Loading time for recommendations can be slow.
- Initial setup can be time-consuming.
- 12-month contract with inflexible cancellation policy.
Hello Retail pricing
The commentary is based on 7 reviews from Hello Retail Capterra reviews, Hello Retail G2 reviews and Hello Retail TrustPilot reviews.
Hello Retail offers excellent value for money with fair pricing and significant conversion rate improvements. While an annual contract is standard, some users would prefer quarterly or monthly payment options. Overall, the consensus is that the robust features and excellent support justify the cost.
Users sentiment
See the Hello Retail pricing page.
Hello Retail alternatives
HubSpot Marketing HubBetter for inbound marketing and lead generation. Broader industry applicability. Has more momentum. More established, with a larger user base.Read more
Brevo Transactional EmailBetter for transactional emails like order confirmations and password resets. More suitable for regulated industries like Healthcare, Finance, and Legal. Positive pricing sentiment.Read more
ActiveCampaignBetter for broader marketing automation needs beyond personalized ecommerce. Has wider industry applicability and is growing faster. More integrations, but lower ratings on Glassdoor. A good Hello Retail alternative.Read more
BloomreachBetter for larger enterprises. Has broader industry applicability. Growing faster. More user reviews available.Read more
PureClarityHas broader industry coverage, including Automotive, Consumer Goods, and Media & Entertainment. Hello Retail alternative with more momentum.Read more
Hello Retail FAQ
What is Hello Retail and what does Hello Retail do?
Hello Retail is an AI-powered e-commerce personalization platform. It helps online stores boost sales by creating tailored shopping experiences, including personalized product recommendations, search results, and email campaigns. It integrates with existing platforms and is best suited for small to medium-sized businesses.
How does Hello Retail integrate with other tools?
Hello Retail integrates seamlessly with various e-commerce platforms and email providers. It also connects with other tools to enhance its personalization capabilities and data analysis. This allows businesses to leverage existing systems while improving customer experience and boosting sales.
What the main competitors of Hello Retail?
Alternatives to Hello Retail include Clerk.io, Bloomreach, and HubSpot Marketing Hub. These competitors offer similar features such as personalized product recommendations, targeted emails, and AI-driven website personalization. Clerk.io focuses on cookieless personalization, while Bloomreach caters to larger enterprises. HubSpot offers a broader marketing platform.
Is Hello Retail legit?
Yes, Hello Retail is a legitimate e-commerce personalization platform. It receives positive ratings on platforms like G2, Capterra, and TrustPilot. Users praise its excellent customer support and effective personalization features that improve conversions. However, some users mention a complex backend and occasional bugs.
How much does Hello Retail cost?
I couldn't find pricing details for Hello Retail. For the most current pricing information, it's best to visit their website directly or contact their sales team. This will ensure you get accurate product pricing and can determine if Hello Retail is worth the investment for your needs.
Is Hello Retail customer service good?
Hello Retail's customer service receives overwhelmingly positive feedback. Users praise the quick responses, helpfulness, and proactive support from their customer success managers. While some mention initial setup challenges, the overall sentiment points to a highly responsive and effective customer service experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.