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rater8 description
Rater8 is a software designed for healthcare businesses to improve their online reputation and attract more patients. It helps healthcare providers gather positive reviews from patients and improve their rankings on websites like Google. Rater8 also offers patient satisfaction surveys to pinpoint areas for improvement and benchmark performance against competitors. It integrates with many healthcare management systems and boasts a user-friendly platform.
Who is rater8 best for
Rater8 is a patient acquisition and reputation management platform for healthcare businesses. Rater8 helps practices collect patient reviews, manage online reputation, and improve search rankings. Users praise the software for its seamless implementation, user-friendly interface, and excellent customer support. However, some users mention difficulties with report filtering and the Google My Business integration. Rater8 offers various pricing plans starting at $89 per physician/month.
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Best fit for small to medium-sized healthcare businesses.
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Ideal for healthcare businesses focused on patient acquisition and reputation management.
rater8 features
| Supported Rater8 supports sending automated SMS surveys after checkout. |
| Supported Rater8 supports patient satisfaction surveys, which are similar to customer satisfaction surveys. |
| Supported Rater8 supports integrations with various systems via APIs and pre-built connectors. |
| Supported Rater8 supports reputation management with review monitoring, feedback response, and reporting tools. |
| Supported Rater8 integrates with various healthcare systems, including EHR and practice management systems. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
rater8 reviews
We've summarised 256 rater8 reviews (rater8 Capterra reviews and rater8 G2 reviews) and summarised the main points below.
- Seamless and easy implementation of Rater8.
- User-friendly interface and intuitive navigation.
- Excellent and responsive customer support.
- Significant increase in online reviews and improved ratings.
- Helpful insights and actionable data from Rater8 reports.
- Difficult to remember where to access certain Rater8 dashboard features.
- Some Rater8 features could be more user-friendly.
- Limited filtering options for Rater8 reports.
- Manual report generation for individual providers can be time-consuming.
- Google My Business integration can be challenging at scale.
rater8 pricing
The commentary is based on 19 reviews from rater8 Capterra reviews and rater8 G2 reviews.
Rater8's pricing is generally considered a worthwhile investment for its features and support, despite some reviewers mentioning the cost, particularly for larger practices with numerous providers. Several users stated that "you get what you pay for" and highlighted the value and return on investment.
Users sentiment
See the rater8 pricing page.
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rater8 has a free trial.
Essentials
Includes unlimited recordings, storage, and transcription in 25 languages. It includes basic AI-generated summaries in a chronological format. This option is ideal for individuals seeking essential meeting recording and transcription services without any cost.
Professional
Includes all Free Plan features plus advanced AI-generated summaries with 14 different templates for various meeting types, AI action items, AI follow-up emails, customizable AI summaries, and "Ask Fathom" feature. This plan is ideal for professionals who want enhanced AI capabilities for more efficient meeting management.
rater8 alternatives
SocialClimbMore focus on marketing and advertising for healthcare practices. Has faster website traffic growth momentum. A rater8 alternative and competitor.Read more
PabauBetter suited for managing spas and salons. Offers broader practice management functionality, including billing and inventory management. Has stronger website traffic growth momentum. Lower ratings on Glassdoor.Read more
zHealthBetter suited for wellness providers like chiropractors, physical therapists, and massage therapists. zHealth offers customizable SOAP notes, appointment reminders, and billing processing.Read more
BestosysBetter for doctors and dentists. Higher ratings on Capterra. Strong WhatsApp integration for patient communication. More positive pricing sentiment.Read more
CarepatronBetter fit for larger organizations. Has a faster website traffic growth and LinkedIn employee growth. Offers telehealth and client portals.Read more
SwellBetter for multi-location healthcare businesses, focusing on employee engagement and patient satisfaction. Swell is growing faster and offers text-based surveys, but some users find the interface confusing and report syncing issues.Read more
rater8 FAQ
What is rater8 and what does rater8 do?
Rater8 is a healthcare reputation management platform that helps businesses collect patient reviews, improve online ratings, and gain insights from patient satisfaction surveys. It integrates with healthcare systems, offers a user-friendly interface, and provides actionable data for improving patient experience and attracting more patients.
How does rater8 integrate with other tools?
Rater8 integrates with various healthcare systems, including electronic health records (EHR) and practice management systems, via APIs and pre-built connectors. This streamlines workflows and centralizes patient data.
What the main competitors of rater8?
Top alternatives to rater8 include SocialClimb, Birdeye, and ReviewsOnMyWebsite. These competitors offer similar features such as reputation management, review monitoring, and online presence enhancement for businesses, particularly in healthcare. Other options like Pabau, Carepatron, and Power Diary offer broader practice management tools.
Is rater8 legit?
Rater8 is a legitimate platform. User reviews praise its ease of use, helpful customer support, and positive impact on online ratings. However, some users mention minor difficulties with certain features and reporting. Consider exploring reviews on G2, Capterra, and Glassdoor for more information.
How much does rater8 cost?
Rater8's Essentials plan is $89 per physician/month and the Professional plan is $109 per physician/month. They offer a 30-day free trial and a minimum monthly fee of $250. A one-time setup fee also applies but the amount is not publicly available.
Is rater8 customer service good?
Rater8's customer service is consistently praised in reviews. Users highlight the helpful, responsive, and knowledgeable support team, contributing to a positive customer experience. Account managers are singled out for their proactive assistance and tailored guidance.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.