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SocialClimb description
SocialClimb is a healthcare marketing platform that helps practices attract more patients. It lets you manage your online reputation, track patient reviews, and improve your ranking in local search results. SocialClimb also offers targeted advertising options based on factors like insurance type and health concerns. It integrates with existing systems, measures marketing campaign effectiveness, and helps determine the cost of acquiring new patients. Importantly for healthcare providers, SocialClimb prioritizes HIPAA compliance in all its features.
Who is SocialClimb best for
SocialClimb is a healthcare marketing platform ideal for small to medium-sized practices looking to boost patient acquisition and manage their online reputation. Users praise its ease of use, excellent customer support, and effective review management. However, some have noted difficulties with certain reports and integrations. SocialClimb offers targeted advertising, HIPAA compliance, and reputation management tools to enhance online presence and attract new patients.
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Best fit for small to medium-sized healthcare businesses.
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Specifically designed for healthcare providers, including practices and clinics.
SocialClimb features
| Supported SocialClimb allows creating targeted campaigns based on demographics and data analysis. |
| Supported SocialClimb is HIPAA compliant and offers secure integrations. |
| Supported SocialClimb offers tools to monitor online reputation, manage reviews, and respond to feedback. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
SocialClimb reviews
We've summarised 69 SocialClimb reviews (SocialClimb Capterra reviews and SocialClimb G2 reviews) and summarised the main points below.
- Easy to use and manage with fast uploading.
- Excellent customer support; responsive and helpful.
- Effective review management across multiple locations and physicians.
- Provides real-time data and notifications of patient experiences.
- Seamless review request process (both automated and manual).
- All reviews visible in one place with easy-to-understand reporting.
- HIPAA compliant platform with patient and revenue tracking.
- Significant increase in online reviews and improved SEO.
- Postcard marketing platform (although pricing may be a concern).
- Effective reputation management, boosting online presence and brand awareness.
- Difficult to attach patients to their reviews. System has bugs.
- Tricky process for adding providers.
- Some reports do not make sense.
- Confusing or misleading source information displayed on reports.
- Credit tiers for predictive analysis are not flexible enough and adding credits is difficult.
- Limited integrations with major CRMs like Service Titan (though some integrations are in progress).
- Mobile app functionality needs improvement.
- Occasional bugs, such as character limits in phone number fields, and difficulty sending out surveys.
- Navigation within some modules can be tricky or non-intuitive.
SocialClimb pricing
The commentary is based on 5 reviews from SocialClimb Capterra reviews.
SocialClimb's pricing is generally considered a good value, especially given its robust features and excellent customer support. However, some users have noted that the cost of additional features or specific functionalities like predictive analysis can be expensive.
Users sentiment
SocialClimb alternatives
PabauBetter suited for managing salons and spas. Offers online booking, EMR, billing, inventory management, and marketing automation. Has grown faster than SocialClimb. More negative user reviews regarding system performance.Read more
DoctorLogicMore focused on SEO and website design. Has lower ratings and is growing slower. Provides AI-powered content creation. A SocialClimb competitor and alternative.Read more
Power DiaryMore focused on practice management features like scheduling, billing, and client records. Has stronger website traffic growth momentum. A SocialClimb competitor and alternative for health clinics needing practice management tools.Read more
WellWinkWellWink focuses on consolidating patient information and offers telehealth and patient communication tools. It has more momentum than SocialClimb, demonstrating faster website traffic and employee growth. It is a SocialClimb competitor and a SocialClimb alternative.Read more
DoctibleMore focused on patient engagement and two-way texting. Has stronger momentum in terms of employee growth. Integrates with popular practice management software. Users report issues with integrations and price increases.Read more
rater8More focused on reputation management and patient feedback. Has grown its team significantly.Read more
SocialClimb FAQ
What is SocialClimb and what does SocialClimb do?
SocialClimb is a healthcare marketing platform specializing in patient acquisition and reputation management. It offers review tracking, targeted advertising, and local search optimization, all while maintaining HIPAA compliance. This platform integrates with existing systems and helps measure marketing ROI.
How does SocialClimb integrate with other tools?
SocialClimb integrates with your existing systems, but specific integrations are not explicitly listed. Users have noted limited integration with major CRMs, although some integrations are reportedly in progress. Contact SocialClimb directly for a detailed list of current integrations.
What the main competitors of SocialClimb?
Alternatives to SocialClimb include Doctible, WellWink, and DoctorLogic. These platforms offer similar features such as reputation management, patient communication tools, and online scheduling. They cater to healthcare providers looking to improve their online presence and attract more patients.
Is SocialClimb legit?
Yes, SocialClimb is a legitimate healthcare marketing platform. It helps practices manage their online reputation and attract patients. User reviews praise its ease of use and effective review management, while some note minor issues with reporting and integrations. Consider exploring keywords like "SocialClimb safe" and "SocialClimb HIPAA compliance" for more specific information.
How much does SocialClimb cost?
I cannot find pricing information for SocialClimb. Contact SocialClimb directly to discuss pricing and determine if the product is worth the investment for your needs.
Is SocialClimb customer service good?
Customers praise SocialClimb's exceptional customer service, describing the team as responsive, helpful, and easy to work with. Support staff are readily available and provide prompt assistance, going above and beyond to address user needs.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.