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Doctible description
Doctible is a patient engagement platform for healthcare providers that helps attract and retain patients. It offers a suite of tools like appointment reminders, online scheduling, digital forms, and two-way texting, all designed to simplify practice operations and improve the patient experience. Doctible also boasts strong online reputation management features, helping businesses gather reviews and improve their online presence. It integrates with popular practice management software.
Who is Doctible best for
Doctible is a patient engagement and online reputation management platform ideal for healthcare providers. Users praise its ease of use, effective review generation, and convenient two-way texting. Some users have reported integration challenges and issues with automated review requests. Doctible integrates with popular practice management software and offers online booking, appointment reminders, and digital forms.
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Best fit for small to medium-sized healthcare businesses.
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Specifically designed for healthcare providers, including clinics and medical spas.
Doctible features
| Supported Doctible integrates with Practice Management Systems. |
| Supported Doctible supports HIPAA-compliant two-way texting between patients and providers. |
| Supported Doctible offers tools to monitor online reputation, manage reviews, and respond to feedback. |
| Supported Doctible supports electronic form filling and signing for patient intake forms. |
| Supported Doctible offers online booking via its website integration, streamlining appointment scheduling. |
| Supported Doctible supports automated appointment reminders via email, SMS, and phone calls. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Reliability and Performance
Doctible reviews
We've summarised 276 Doctible reviews (Doctible GetApp reviews, Doctible Capterra reviews and Doctible G2 reviews) and summarised the main points below.
- Easy to use and user-friendly interface.
- Effective in increasing Google reviews.
- Convenient two-way texting with patients.
- Helpful customer support during onboarding.
- Good value for the price.
- Difficult to contact support after the initial setup.
- Integration issues with Dentrix software, appointments not syncing correctly.
- Automatic review requests can be sent to unintended recipients (e.g., no-shows, canceled appointments).
- Limited customization for automated messages.
- Price increases without notification.
Doctible pricing
The commentary is based on 37 reviews from Doctible Capterra reviews and Doctible GetApp reviews.
Doctible's pricing is generally considered reasonable, even praised as "conservative" and a "good value." Some users mention price increases and the cost of additional features, but many feel the service is "worth it" due to its effectiveness. A few find it less expensive than competitors.
See the Doctible pricing page.
Doctible alternatives
ZingitHigher rated by users. Offers video messages and personalized content. Uses AI for patient recalls and review gathering. A Doctible alternative and competitor.Read more
CarepatronCarepatron has broader industry applicability but lacks specific reputation management features. It is growing faster than Doctible and offers a free plan.Read more
SolutionreachHas less momentum and more negative user reviews regarding customer service, reliability, and pricing.Read more
Practice FusionOffers EHR, billing, and practice management tools in one platform. Includes a free version, making it a more accessible Doctible alternative for smaller practices. Website traffic is growing faster.Read more
My Clients PlusBetter suited for mental health practices, including therapy note templates and a client portal. Note, some users report difficulties with claim editing and limited EHR integrations. My Clients Plus is a Doctible alternative and competitor.Read more
PabauBetter suited for medium to large businesses. Has broader EMR functionality, inventory management, and marketing automation. Growing faster in terms of website traffic and employee count. Lower rated on Glassdoor. Some users report slow performance and issues with the recent platform migration. A Doctible alternative, Pabau competitor.Read more
Doctible FAQ
What is Doctible and what does Doctible do?
Doctible is a patient engagement platform for healthcare providers. It offers tools such as appointment reminders, online scheduling, two-way texting, and digital forms, simplifying practice operations and improving the patient experience. Doctible also helps practices manage their online reputation and gather reviews.
How does Doctible integrate with other tools?
Doctible integrates with popular Practice Management Systems, enabling streamlined workflows. It also facilitates online booking through website integration and offers electronic form filling and signing for efficient patient intake.
What the main competitors of Doctible?
Top alternatives to Doctible include Carepatron, Zingit, Pabau, and SimplePractice. These platforms offer similar features such as online booking, patient communication tools, and integrations with practice management systems. Birdeye and Power Diary are also comparable options.
Is Doctible legit?
Yes, Doctible is a legitimate patient engagement platform. User reviews praise its ease of use, effective review generation, and convenient texting features. While some users report integration challenges and pricing concerns, Doctible is generally considered a safe and helpful tool for healthcare providers.
How much does Doctible cost?
Doctible doesn't publicly disclose its pricing. Contact their sales team for a customized quote based on your practice's specific needs and to determine if Doctible is worth the investment for you.
Is Doctible customer service good?
Doctible receives positive feedback for its customer service. Users mention helpful support, especially during onboarding and training. However, some have noted difficulty contacting support after the initial setup.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.