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Zingit description
Zingit is a patient engagement platform designed for healthcare practices. It helps manage appointments, send automated reminders, and improve communication with patients through various channels like video messages and personalized content. Zingit integrates with existing electronic health record systems (EHRs) and uses AI to streamline tasks like sending patient recalls and gathering reviews, aiming to improve patient retention and practice growth.
Who is Zingit best for
Zingit is a patient engagement platform ideal for small healthcare practices seeking streamlined communication and automated workflows. It offers appointment scheduling, two-way texting, and EHR integrations. Users appreciate automated reminders and improved communication, but some find the software glitchy and the messaging features limited. Zingit integrates with over 150 EHR systems and helps improve patient retention and practice growth.
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Best fit for small practices.
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Ideal for healthcare practices.
Zingit features
| Supported Zingit supports scheduling, rescheduling, and canceling appointments. |
| Supported Zingit supports HIPAA-compliant two-way texting. |
| Supported Zingit offers HIPAA-compliant secure text messaging. |
| Supported Zingit integrates with over 150 EHR systems. |
Zingit reviews
We've summarised 154 Zingit reviews (Zingit Capterra reviews) and summarised the main points below.
- Automated appointment reminders significantly reduce no-shows and save staff time.
- Two-way texting enables convenient and efficient patient communication.
- Seamless integration with EHR systems streamlines workflows.
- Positive customer service experiences with prompt and helpful support.
- Automated features like birthday wishes and recall reminders.
- Character limits on messages are too short, requiring multiple texts.
- The software can be glitchy and unreliable, sometimes failing to send reminders.
- Inability to send pictures or emojis.
- Lack of a mass texting feature for group announcements.
- The user interface, especially the mobile app, could be more intuitive and user-friendly.
Zingit pricing
The commentary is based on 12 reviews from Zingit Capterra reviews.
Zingit offers valuable features like two-way texting, automated appointment reminders, and online forms. While users appreciate its functionality and positive impact on patient engagement and reviews, many find the pricing to be high, especially for smaller businesses or limited usage. Some consider it expensive but worthwhile due to its time-saving benefits.
See the Zingit pricing page.
Basic
Includes Zingit Inbox, Appointment Reminders, Broadcast Messaging.
Premier
Includes Zingit Inbox, Appointment Reminders, Broadcast Messaging, Online Scheduling, Web Chat, Patient Recall, Reputation.
Ultimate
Includes Zingit Inbox, Appointment Reminders, Broadcast Messaging, Online Scheduling, Web Chat, Patient Recall, Reputation, Z-Forms.
Zingit alternatives
CureMD EHRBetter for practices needing medical billing and specialty EHR features. Has all-in-one EHR, billing, and practice management tools. Is growing faster than Zingit. Lower ratings than Zingit.Read more
DoctibleBetter for attracting patients and improving online presence. A Zingit competitor and alternative, Doctible has strong online reputation management features.Read more
TigerConnect Clinical Collaboration PlatformBetter suited for larger enterprises and hospitals. More focused on secure internal communication and workflow automation for care teams. Lower ratings on Glassdoor.Read more
BestosysBetter for doctors and dentists. Higher ratings. More positive pricing sentiment. Strong WhatsApp integration is praised by users. Note that the mobile app has some reported usability issues.Read more
zHealthBetter for wellness providers like chiropractors, physical therapists, and massage therapists. Offers customizable SOAP notes, practice management system integrations, and payment posting. zHealth is a good Zingit alternative.Read more
Zingit FAQ
What is Zingit and what does Zingit do?
Zingit is a patient engagement platform for healthcare practices. It automates appointment reminders, facilitates two-way texting, integrates with EHR systems, and uses AI to streamline tasks like patient recalls and gathering reviews. It aims to improve patient communication, retention, and practice growth.
How does Zingit integrate with other tools?
Zingit integrates with over 150 electronic health record (EHR) systems. This integration streamlines workflows by combining patient communication tools with existing patient data, improving efficiency and patient care coordination. It also uses AI to automate tasks.
What the main competitors of Zingit?
Top alternatives to Zingit include Doctible, Solutionreach, and Weave. These platforms offer similar patient engagement features, such as appointment reminders, two-way texting, and online scheduling. TigerConnect, while healthcare-focused, primarily serves larger hospitals for secure messaging and workflow management. CureMD and ChiroHD are more specialized EHR and practice management solutions.
Is Zingit legit?
Zingit appears legitimate, offering helpful features like automated reminders and EHR integration, according to reviews. However, some users mention glitches and limitations with messaging. Consider exploring alternatives if these concerns are critical for your practice.
How much does Zingit cost?
Zingit does not publicly list pricing for its Basic, Premier, or Ultimate plans. You must contact their sales team for custom pricing based on your practice's needs. This may make it difficult to determine if the product is worth the cost without a consultation.
Is Zingit customer service good?
Zingit's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, praising their ability to address questions and resolve issues quickly and efficiently. They also appreciate the availability of training resources.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.