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Qwary description
Qwary is a software platform designed to help businesses of all sizes improve their products and services based on customer feedback. It offers tools to collect user feedback through surveys, session recordings, and heatmaps. Qwary analyzes this data and provides insights to help businesses understand user behavior, identify areas for improvement, and make data-driven decisions. This helps improve customer satisfaction, increase product adoption, and reduce churn. Qwary integrates with other business tools to provide a comprehensive view of customer experience.
Who is Qwary best for
Qwary is a user-friendly feedback platform that helps product teams gather and analyze customer insights. Its modern survey designs and versatile question types, including video integration, empower businesses to make data-driven decisions. Users praise its intuitive interface and powerful analytics but note occasional bugs and limited native integrations.
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Best for small to medium-sized businesses, but also suitable for large enterprises.
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Ideal for Healthcare, Finance, E-commerce, Retail, Education, Real Estate, Hospitality, Media, Software, Non-profit, Marketing, and Professional Services.
Qwary features
| Supported Qwary supports feedback collection via email, SMS, and website surveys. |
| Supported Qwary supports in-product surveys to collect feedback directly within the product. |
| Supported Qwary supports heatmaps to visualize user interaction and identify areas of high and low engagement. |
| Supported Qwary uses AI to analyze text and speech, including reviews, to identify trends and sentiment. |
| Supported Qwary supports gathering feedback and insights from team members through surveys. |
Qwary reviews
We've summarised 141 Qwary reviews (Qwary Capterra reviews and Qwary G2 reviews) and summarised the main points below.
- Easy-to-use interface and smooth user experience.
- Modern and visually appealing survey design, similar to Typeform.
- Versatile question types, including video and multimedia integration.
- Strong customer support, responsive and helpful.
- Powerful analytics with sentiment analysis and text analysis.
- Limited native integrations require reliance on Zapier or webhooks.
- Occasional bugs and glitches in the interface.
- URL customization (CNAME) not fully implemented.
- Some users find the reporting section could be more intuitive.
Qwary pricing
The commentary is based on 9 reviews from Qwary Capterra reviews and Qwary G2 reviews.
Qwary is praised for its affordability, especially compared to Typeform and other survey tools, making it a cost-effective choice for small businesses and agencies. Users appreciate the value for money, highlighting its powerful features and flexible plans. While some desire additional features in their existing plans, the overall pricing sentiment is positive.
See the Qwary pricing page.
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Qwary has a free trial.
Starter
Includes Converse AI (1 active per month), unlimited link & email surveys, Video Feedback (2 active per month), 3 active Digital Experiences (In-Product Feedback, Website Feedback Widget, Session Replay, Banners), Digital Experience Analysis (Customer Journey Optimization, Heatmaps, Frustration Signals), and Customer 360 Profile.
Enterprise
Includes all Starter plan features plus custom limits for Converse AI and Digital Experiences, premium integrations (Zendesk, Salesforce, Snowflake), API access, workflows, case management, and a service level agreement.
Qwary alternatives
ScreebBetter for SaaS businesses. Easier implementation. Stronger customer service. More user-friendly.Read more
Qualtrics CoreXMBetter suited for enterprise-level market research. Has broader industry coverage, including consumer goods, retail, and hospitality. More established and has more momentum.Read more
Verint Voice of the CustomerBetter for contact centers. Stronger customer support. More suitable for enterprise feedback initiatives. Verint Voice of the Customer is more expensive.Read more
JiraBetter for task and project management. A Jira alternative for customer feedback management.Read more
eTrustedBetter for managing feedback across the entire customer journey, not just product feedback. Focuses on mid-sized and larger businesses in retail, automotive, and finance.Read more
Microsoft FormsBetter suited for simple feedback collection and basic analysis. A Microsoft Forms alternative for more robust feedback analysis and reporting. Best for users already within the Microsoft ecosystem.Read more
Qwary FAQ
What is Qwary and what does Qwary do?
Qwary is a customer feedback platform that helps businesses improve their products and services. It collects feedback through surveys, session recordings, and heatmaps, analyzes this data, and provides actionable insights. Qwary helps understand user behavior, identify areas for improvement, and enhance customer satisfaction.
How does Qwary integrate with other tools?
Qwary integrates with other business tools through Zapier and webhooks, allowing it to connect with various platforms. However, its limited native integrations might require some workaround solutions for certain tools.
What the main competitors of Qwary?
Qwary's main competitors include Qualtrics CoreXM, Screeb, and Voiceform. These platforms offer similar customer feedback collection and analysis features, catering to businesses seeking to improve products and services based on user insights. Microsoft Forms and Jira also provide overlapping functionalities, particularly in survey creation and project management.
Is Qwary legit?
Qwary appears to be a legitimate platform. User reviews praise its ease of use, design, and versatile question types. However, some users mention limited integrations and occasional bugs. With positive ratings on G2 and Capterra (4.8/5), Qwary is likely safe and potentially beneficial for collecting customer feedback.
How much does Qwary cost?
Qwary's Starter plan is priced at $199 per month. For larger organizations needing custom limits and premium integrations, the Enterprise plan offers custom pricing. A free trial is available to explore Qwary's features and assess if the product is worth it for your needs.
Is Qwary customer service good?
Qwary's customer service receives positive feedback, with users describing the team as "responsive," "helpful," and "always happy to help." Users highlight the quick response times and readily available support via chat. While the product has some minor bugs, the customer service team is actively working to resolve issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.