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Screeb description
Screeb is a software platform designed to help businesses better understand their customers and improve their products. It allows you to gather user feedback directly within your website or app using surveys and other research tools. This feedback can then be analyzed to identify areas for improvement and make data-driven decisions about your product roadmap. Screeb aims to centralize your user research efforts and simplify the process of turning customer insights into actionable product improvements.
Who is Screeb best for
Screeb is a user feedback platform ideal for small businesses, particularly in finance, IT, and professional services. It helps companies gather and analyze customer feedback to improve their products. Users praise Screeb's ease of use, diverse question types, and helpful customer support. However, some have noted difficulties with survey display and occasional instability. If you need a simple and effective way to collect user feedback, Screeb may be a good fit.
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Best for small businesses seeking user feedback tools.
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Ideal for finance, IT, and professional service companies.
Screeb features
| Supported Surveys can be embedded directly into websites. |
| Supported Screeb allows feedback collection via in-app surveys and potentially other channels. |
| Supported Screeb offers data analysis tools, including AI-powered sentiment analysis from surveys and user feedback. |
We evaluate the sentiment that users express about non-functional aspects of the software
Customer Service
Ease of Use
Ease of Implementation
Screeb reviews
We've summarised 32 Screeb reviews (Screeb Capterra reviews and Screeb G2 reviews) and summarised the main points below.
- Easy survey creation and diverse question types.
- User-friendly and performant interface.
- Quick implementation with native integrations.
- Responsive and helpful customer support.
- Comprehensive features and meets core needs.
- Simple tracking and analysis, enhanced by AI.
- Stylish survey design.
- Unlimited formula for continuous learning.
- High survey response rates.
- Fast product improvements based on feedback.
- Easy integration with Google Tag Manager.
- Clear developer documentation.
- Effective user segmentation for quality feedback.
- Intuitive and easy to use.
- Difficult to understand the survey display location and status.
- Occasional instability issues.
- Session recording functionality is not yet available.
- Technical complexity in segmentation.
- Limited customization for pop-up visuals.
- AI analysis doesn't highlight niche pain points.
- Implementation can be unreliable.
- Lack of product documentation.
- Limited web preview customization, especially for mobile compatibility.
- High cost, especially for smaller businesses.
- Limited customization in survey triggers.
- Dashboard reliability impacted by test/personal data.
- Cookie usage clarity needed.
- Limited color customization, particularly for dark mode apps.
Screeb pricing
The commentary is based on 2 reviews from Screeb Capterra reviews.
Screeb's pricing is considered high, especially for smaller companies with limited budgets or freemium products with large user bases. The cost is tied to monthly tracked users, making it potentially expensive to collect sufficient feedback. However, some users feel the value of the insights justifies the expense.
See the Screeb pricing page.
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Screeb has a free trial.
Essentials
Up to 10,000 MAUs, 200 survey answers, 500 Product Tours, 1,000 session replays, 1 conversion funnel, Dashboards (NPS, CES, CSAT), AI Content Analysis, Mobile app support, Integrations, Custom design options, Advanced security features, Premium onboarding, Dedicated CSM.
Plus
Up to 250,000 MAUs, 2,000 survey answers, 10,000 Product Tours, 125,000 Session Replays, 3 conversion funnels, Dashboards (NPS, CES, CSAT), AI Content Analysis, Mobile app support, Integrations, Custom design options, Advanced security features, Premium onboarding, Dedicated CSM.
Pro
Up to 500,000 MAUs, 5,000 survey answers, 25,000 Product Tours, 250,000 Session Replays, Unlimited conversion funnels, Dashboards (NPS, CES, CSAT), AI Content Analysis, Mobile app support, Integrations, Custom design options, Advanced security features (in option), Premium onboarding, Dedicated CSM (in option).
Enterprise
Everything in Pro, Custom volumes, SAML, Two-factor Authentication, Dedicated Infrastructure, SLA, Dedicated CSM, Premium Support, Custom Contract Terms.
Screeb alternatives
QwaryBetter for mid-size and enterprise businesses. Offers session recordings and heatmaps alongside surveys. Has a smaller user base but is growing faster. More versatile data collection but fewer native integrations. A good Screeb competitor for feedback modules and real-time results.Read more
SurveySenseBetter for tracking core metrics like NPS, CSAT, and CES. Caters specifically to small and medium businesses. A free plan is available. SurveySense is growing faster than Screeb.Read more
SurveyMonkeyBetter for larger organizations and diverse industries. Provides more traditional survey features like email distribution and website embedding. A popular Screeb competitor and SurveyMonkey alternative.Read more
FeedefyMore suitable for businesses seeking basic feedback collection. Offers simpler pricing plans.Read more
Cycle AppBetter for consolidating feedback from multiple sources. Integrates with Linear and GitHub for project management. A Screeb competitor and alternative, Cycle App is more suitable for software development teams.Read more
BlitzllamaMore focused on actionable insights for product development. Offers concept testing and emphasizes high response rates. A Screeb competitor and alternative, Blitzllama is growing faster.Read more
Screeb FAQ
What is Screeb and what does Screeb do?
Screeb is a user feedback platform for SaaS companies seeking product improvement insights. It allows in-app and website surveys, offering data analysis tools including AI-powered sentiment analysis. Its user-friendly interface is praised, though some find the pricing high and customization limited.
How does Screeb integrate with other tools?
Screeb integrates natively with tools like Google Tag Manager. It also offers website embeds for surveys and in-app survey integrations, allowing for seamless feedback collection directly within your product.
What the main competitors of Screeb?
Alternatives to Screeb include SurveyMonkey, Qualtrics CoreXM, Qwary, SurveySense, BrewSurvey, and Feedefy. These competitors offer similar features such as feedback collection, surveys, and data analysis tools, catering to various business sizes and needs.
Is Screeb legit?
Yes, Screeb is a legitimate platform for gathering user feedback and improving products. It's known for its ease of use and helpful customer support. However, some users find the pricing high and customization options limited. So, Screeb is safe and useful, particularly for smaller businesses seeking direct customer feedback.
How much does Screeb cost?
Screeb's Essentials plan starts at €135/month, Plus at €399/month, and Pro at €699/month. Enterprise pricing is custom. A 14-day free trial is available, and annual plans offer discounts. Is Screeb worth it? This depends on your specific product feedback needs and budget.
Is Screeb customer service good?
Customers praise Screeb's responsive and helpful customer support team. They highlight the support's reactivity and availability through various channels. While some users experienced minor bugs, the support team was quick to address and resolve issues.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.