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Pento description
Pento, now known as Bob UK Payroll, is a payroll software solution for UK businesses. Offered as part of the HiBob platform, it automates payroll tasks, including tax calculations, payments, and reporting to HMRC and pension providers. Pento aims to eliminate payroll headaches for HR, finance, and payroll teams by streamlining processes and removing traditional payroll deadlines. It supports various worker types and pay schedules.
Who is Pento best for
Pento, now Bob UK Payroll, simplifies payroll for UK SMBs. Users praise its intuitive interface and responsive customer support. While some users mention occasional HMRC syncing glitches and limited holiday pay options, many appreciate the seamless BambooHR integration and regular updates. Pento automates tax calculations, payments, and reporting, eliminating payroll headaches.
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Best for small to medium-sized businesses (SMBs) in the UK.
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Ideal for industries like Healthcare, Finance, Retail, E-commerce, and more.
Pento features
| Supported Pento automates tax filing and ensures compliance with tax rules and regulations. |
| Supported Pento automates tax calculations and ensures compliance, simplifying tax processing. |
| Supported Pento automates salary calculations, tax deductions, and compliance management. |
| Supported Pento automates payroll payments, including data entry and recurring payments. |
| Supported Pento supports various pay structures, including hourly, salary, and commissions. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Pento reviews
We've summarised 201 Pento reviews (Pento TrustPilot reviews, Pento Capterra reviews and Pento G2 reviews) and summarised the main points below.
- Intuitive user interface praised for its ease of use
- Responsive and helpful customer support team, consistently commended by users
- Seamless integration with BambooHR streamlines payroll processes and improves accuracy
- Regular updates and feature additions demonstrate active product development
- Integration with accounting software like Xero and Netsuite simplifies financial reconciliation
- Occasional glitches with HMRC syncing require attention
- Limited options for processing holiday pay on termination, especially when extra holiday is bought or carried forward
- HMRC updates like SMP and Apprenticeship Levy reports arrive close to the due date (4 days prior), leaving limited time for reconciliation and review
- Inability to process secondary payroll runs for individuals after the main payroll has been committed and paid
- Some users find it difficult to ascertain when an employee is due for auto-enrollment in the pension scheme
Pento pricing
The commentary is based on 17 reviews from Pento Capterra reviews, Pento G2 reviews and Pento TrustPilot reviews.
Pento's pricing is considered competitive for larger SMEs (30+ employees) and worth the cost savings in time and accuracy. However, some reviewers found the pricing prohibitive for very small businesses (1-20 employees) despite acknowledging the product's value. Several users mentioned a positive ROI and continued affordability after their initial contract.
Users sentiment
See the Pento pricing page.
Pento alternatives
RipplingBetter fit for larger businesses and international payroll. Broader HR, IT, and finance features. Has more momentum based on LinkedIn employee growth. Lower rated by users.Read more
HiBob HRISBetter suited for mid-sized companies undergoing rapid growth. Offers broader HR functionalities beyond payroll. Serves a wider range of industries. Has more momentum in terms of employee growth.Read more
PaylocityBetter fit for larger enterprises. Broader industry applicability. More established, with slower growth. User reviews mention inconsistent customer service, occasional payroll inaccuracies, and clunky integrations.Read more
PeopleForceBetter fit for organizations focused on core HR functions like onboarding and employee database management. More suitable for small to mid-sized businesses. Has more momentum currently.Read more
FactorialBetter fit for US-based SMBs, especially in tech and professional services. Offers AI-powered resume screening and onboarding automation. Note that some users report difficulties with payroll integrations and limited US HR policy customization. Customer support responsiveness may also be a concern.Read more
Pento FAQ
What is Pento and what does Pento do?
Bob UK Payroll (formerly Pento) automates payroll for UK businesses. It handles tax calculations, payments, and reporting, simplifying payroll for HR and finance teams. It integrates with accounting software and supports various pay structures.
How does Pento integrate with other tools?
Pento integrates seamlessly with various accounting software, including Xero and Netsuite, and HR platforms like BambooHR. This streamlines payroll and financial reconciliation processes, improves accuracy, and enhances overall efficiency.
What the main competitors of Pento?
Top alternatives to Pento (Bob UK Payroll) include Onfolk, Rippling, and HiBob. Onfolk offers similar UK-focused payroll solutions for small to medium businesses. Rippling provides broader HR, IT, and finance solutions, while HiBob focuses on core HR needs for mid-sized businesses.
Is Pento legit?
Pento, now Bob UK Payroll, is a legitimate payroll solution for UK businesses. User reviews praise its intuitive interface and responsive customer support. While some users mention minor glitches and limitations, Pento is generally considered a safe and reliable payroll software.
How much does Pento cost?
Pento does not publicly disclose its pricing. Contact their sales team for a custom quote based on your specific payroll needs and to determine if Pento is worth the investment for your business.
Is Pento customer service good?
Pento's customer service is frequently praised in reviews. Users highlight the team's responsiveness, helpfulness, and expertise in resolving complex payroll issues. The support team is readily available through various channels and provides timely solutions, contributing to a positive customer experience.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.