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Factorial description
Factorial is an HR software platform designed for small and medium-sized businesses in the USA. It offers a range of tools to manage various HR tasks, including finding, hiring, and onboarding new employees. With features like AI-powered resume screening and automated onboarding tasks, Factorial aims to save businesses time and streamline their HR processes. It provides a centralized system for managing employee information, tracking applicants, and automating tasks like sending offer letters and managing onboarding paperwork. Factorial also offers tools for performance management, absence tracking, and document storage.
Who is Factorial best for
Factorial helps SMBs streamline HR tasks. Users praise its user-friendly design and centralized system but note some limitations with integrations and customer support. Perfect for those seeking an all-in-one HR solution.
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Best for small to medium-sized businesses (SMBs).
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Ideal for various sectors, including tech, professional services, and more.
Factorial features
| Supported Factorial offers tools to manage job postings, applications, and candidate communication. |
| Supported Factorial offers tools to onboard new employees, including preboarding and document management. |
| Supported Factorial supports uploading and storing files in a central repository. |
| Supported Factorial offers customizable reports, data analysis tools, and insights into various business areas. |
| Supported Factorial supports conducting employee performance reviews. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Factorial reviews
We've summarised 324 Factorial reviews (Factorial Software Advice reviews, Factorial GetApp reviews, Factorial Capterra reviews and Factorial G2 reviews) and summarised the main points below.
- User-friendly interface and good design.
- Centralized system for HR document management.
- Useful time tracking and absence management features.
- Automated onboarding tools streamline processes.
- Good value for the price, especially for small businesses.
- Difficult integration with existing payroll solutions.
- Limited customization for US HR policies and poor translations.
- Reporting features need improvement, difficult to customize.
- Customer support can be slow and unhelpful, especially outside Europe.
- Mobile app lacks functionality, especially for administrators.
Factorial pricing
The commentary is based on 24 reviews from Factorial Capterra reviews, Factorial G2 reviews and Factorial Software Advice reviews.
Factorial's pricing is a common concern. While some users find it a good value, especially for its features, others find it expensive, particularly given some functionality limitations and unexpected price increases. Several users mention a free version, while others feel the paid tiers are not justified.
Users sentiment
See the Factorial pricing page.
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Factorial has a free trial.
Factorial alternatives
BambooHRBetter for companies with 50-1000 employees. Has payroll, benefits administration, and mobile payroll features. Is growing faster than Factorial, a BambooHR competitor, in terms of website traffic and employee growth. Offers more robust reporting features.Read more
PaycorBetter fit for larger businesses. Stronger ratings on G2 and Capterra. Payroll features are more robust. Integrations with other business software are a plus. However, users report customer support issues and limited customization. A Factorial alternative, Paycor competitor.Read more
PersonioBetter fit for mid-sized companies. Has stronger momentum. Higher rated on Glassdoor. Users praise the comprehensive features and customer support. However, users note that the performance management and mobile app functionality could be improved.Read more
OstendiBetter for mid-sized businesses. Stronger customer support. Easier to use and implement. More positive user reviews on Capterra.Read more
FirstHRIncludes payroll features and has website traffic that is growing faster. More focused on software, IT, and telecommunications companies.Read more
Factorial FAQ
What is Factorial and what does Factorial do?
Factorial is an HR software platform for SMBs. It centralizes HR tasks like hiring, onboarding, performance reviews, and document management. Factorial offers AI-powered resume screening and automated onboarding tools to streamline workflows, saving businesses time and resources.
How does Factorial integrate with other tools?
Factorial integrates with various tools, though users report difficulties with payroll integrations. It connects with popular calendar apps, communication platforms, and some HR software. For specific integrations, contacting Factorial directly is recommended.
What the main competitors of Factorial?
BambooHR, Personio, and HiBob are top competitors of Factorial. All three offer similar HR features for small to medium-sized businesses, including onboarding, performance management, and core HR functions. ClickUp, while a project management tool, also competes by offering some HR functionalities.
Is Factorial legit?
Factorial is a legitimate HR software platform. User reviews praise its user-friendly interface and centralized system. However, some users mention difficulties with integrations and customer support. Consider these factors when deciding if Factorial is safe and suitable for your needs.
How much does Factorial cost?
Factorial's Starter Plan starts at $80/month for 10 employees. For larger teams or additional features, contact Factorial for a custom quote. They offer tailored pricing based on your specific business needs. A free trial is also available.
Is Factorial customer service good?
Factorial's customer service receives mixed reviews. While some users praise the helpful and responsive support, others express frustration with slow response times, unhelpful support staff, and unresolved issues, especially outside of Europe. Several negative reviews mention difficulty during implementation and unmet promises from the sales team.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.