Last updated on
Company health
Ratings
PayU description
PayU is a global payment processing platform that helps businesses accept online payments from customers worldwide. It offers a wide range of payment methods popular in different countries, simplifying your ability to sell internationally. PayU focuses on providing payment solutions in emerging markets, helping businesses navigate the specific challenges and opportunities these regions present. With a focus on security and reliability, PayU aims to make international online payments smoother for businesses of all sizes.
Who is PayU best for
PayU is a global payment platform best for small businesses seeking to expand internationally, especially in emerging markets. Users praise its easy integration, diverse payment options, and lack of setup fees. However, some report issues with unauthorized charges, unresponsive customer support, and high transaction fees.
-
Best for small businesses, less suitable for enterprises.
-
No specific industry fit data available.
PayU features
| Supported PayU accepts credit cards, debit cards, net banking, UPI, wallets, and international payments. |
| Supported PayU offers various payment methods, BNPL, installments, and handles refunds. |
| Supported PayU provides a robust API for integration and data access. |
| Supported PayU offers real-time insights, customizable reports, and AI-powered analytics. |
| Supported PayU enables businesses to accept payments from customers in 150+ countries and 130+ currencies. |
| Supported PayU offers robust built-in security measures, including PCI DSS compliance and data encryption. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
PayU reviews
We've summarised 21 PayU reviews (PayU G2 reviews) and summarised the main points below.
- Easy payment integrations for websites and e-commerce platforms.
- Wide range of payment options including UPI, wallets, and international methods.
- No setup fees and a pay-as-you-go model.
- User-friendly interface for both merchants and customers.
- Real-time reporting and analysis.
- Unauthorized service charges and difficulties getting refunds.
- Unresponsive customer support and account managers.
- Payment failures and delayed refunds.
- High transaction fees (2-3%).
- Account activation and verification delays.
PayU pricing
The commentary is based on 8 reviews from PayU G2 reviews.
PayU's pricing structure, including transaction fees and a pay-as-you-go model, is generally viewed as reasonable, especially for its no-code solutions. However, some users have raised concerns about the transaction fees for bulk and international transactions, wishing for lower rates.
Users sentiment
PayU alternatives
Authorize.netBetter suited for smaller businesses focused on simpler payment processing and fraud prevention. Has slower momentum compared to PayU. Users appreciate the ease of integration and transaction speed, but dislike the outdated interface and customer support issues. Negative pricing sentiment.Read more
checkout.comBetter suited for larger businesses with a focus on global reach. Note that users have reported significantly higher fees than initially quoted and complicated integration.Read more
PayhawkBetter for expense tracking, company cards, and accounting integrations. A PayU competitor focused on mid-sized to large companies.Read more
XeroBetter for accounting and financial management. A PayU alternative and competitor, it is suited for small to medium businesses.Read more
NMIBetter for integrating payments within existing software through partnerships with ISOs and software vendors. Has a faster employee growth rate and more positive user reviews.Read more
PayU FAQ
What is PayU and what does PayU do?
PayU is a global payment platform enabling businesses to accept online payments from customers worldwide. It offers various payment methods, focusing on emerging markets. PayU simplifies international transactions, providing security and reliability for businesses of all sizes.
How does PayU integrate with other tools?
PayU integrates with various platforms through its robust API, facilitating seamless data access and integration with e-commerce platforms and websites. It supports a wide array of payment methods, including credit cards, debit cards, net banking, UPI, and wallets.
What the main competitors of PayU?
PayU competes with other payment gateways like Authorize.net, Checkout.com, Razorpay, NMI, PayPal, and BILL AP/AR. These alternatives offer various features for online payment processing, catering to different business sizes and needs.
Is PayU legit?
PayU is a legitimate payment platform offering diverse options, especially for businesses in emerging markets. However, some users report issues with customer service and fees. Do your research to determine if PayU is safe and the right fit for your specific needs.
How much does PayU cost?
PayU doesn't publicly disclose its pricing information. Contact their sales team for a customized quote based on your specific business needs and transaction volume. Consider factors like transaction fees and setup costs when evaluating if PayU is worth it for your business.
Is PayU customer service good?
PayU's customer service receives mixed reviews. While some users appreciate the easy payment integrations and variety of payment options, others express frustration with unresponsive staff, unauthorized charges, and difficulties obtaining refunds. Consider these varying experiences when evaluating PayU.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.