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checkout.com description
Checkout.com is a global online payment processing platform designed to help businesses manage their transactions efficiently. It offers various features, including accepting payments, managing risk and fraud, and expanding into new markets. Checkout.com allows you to accept all major credit cards, digital wallets, and local payment methods in over 150 currencies. Its fraud prevention tools and detailed data reporting help keep your business secure. Their focus on global reach and simplifying complex payment processes makes them a popular choice for larger businesses.
Who is checkout.com best for
Checkout.com is a global payment platform ideal for medium-sized businesses seeking streamlined transaction management. Users praise its high approval rates, robust fraud tools, and supportive account management. However, some find the fee structure complex and the support response times slow. If you need a platform with strong global reach and innovative features, Checkout.com may be a good fit, but be prepared for potential complexities.
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Best for medium-sized businesses.
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Not suitable for any specific industry.
checkout.com features
| Supported Checkout.com offers a dashboard with real-time analytics and customizable reports. |
| Supported Checkout.com accepts payments and makes payouts in multiple currencies. |
| Supported Checkout.com supports mobile payments via mobile wallets and applications like Apple Pay and Google Pay. |
| Supported Checkout.com allows custom integrations with other tools via its API. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
checkout.com reviews
We've summarised 76 checkout.com reviews (checkout.com TrustPilot reviews and checkout.com G2 reviews) and summarised the main points below.
- Solid product with strong team and great, readily available support.
- High approval rates, especially in challenging global markets.
- Effective fraud prevention tools and dashboard.
- Helpful and dedicated account management team that provides frequent updates and support.
- Increased transaction limits and overall revenue growth.
- Innovative features and leadership in adopting new payment technologies like network tokenization.
- Easy-to-use interface for processing payments, refunds, and reporting.
- Seamless integration with accounting and CRM software.
- Simple API integration for websites.
- Detailed "soft decline" responses improve customer conversion rates.
- Unclear filtering options in the interface require page refreshes after searches.
- Backoffice/reporting UI could be improved.
- Hosted payment page UI needs improvement.
- Slow support responses, sometimes taking several days.
- Lack of some local payment methods in Europe & GCC without requiring a local entity.
- Limited installment (BNPL) payment options.
- Documentation on liability shift conditions for digital wallet payments is unclear.
- Complicated fee structure, with actual fees significantly higher than quoted.
- Needlessly complicated software and poor documentation.
- Unreasonably long holding periods for processed funds (up to a month).
- Difficult and time-consuming integration process.
- Poor communication and lack of explanation for account terminations and payment holds.
- Discriminatory practices against small businesses and startups.
checkout.com pricing
The commentary is based on 15 reviews from checkout.com G2 reviews and checkout.com TrustPilot reviews.
Checkout.com's pricing is generally considered competitive and offers good value, with some users highlighting its favorable transaction fees. However, some users find the pricing structure could be more competitive compared to alternatives. Others mention competitive pricing alongside top-notch features.
Users sentiment
See the checkout.com pricing page.
checkout.com alternatives
MONEIMore suitable for businesses of all sizes, while checkout.com is generally preferred by larger enterprises. MONEI is growing faster in terms of employee growth. Offers transparent and flexible pricing options.Read more
Stripe PaymentsBetter fit for businesses of all sizes and easier to use. Has a wider range of payment methods, transparent pricing, and faster-growing popularity. However, some users find it less customizable and report payment delays.Read more
Planet PaymentsBetter fit for retail and hospitality businesses with an international presence. Has fewer features and slower momentum.Read more
BILL AP/ARBetter fit for small businesses in the USA. Focuses on automating back-office financial operations like bill payments and invoicing. Has grown faster in employee count.Read more
PayhawkBetter for mid-sized companies needing expense management, bill payments, and accounting integrations. Good for a wider range of industries. Offers a mobile app, Apple Pay, and receipt uploading. Noteworthy customer service and ease of use. However, users mention limited USD functionality and some integration issues.Read more
XeroBetter for small to medium-sized businesses needing accounting software. Focuses on financial management features like bank reconciliation, billing, and reporting.Read more
checkout.com FAQ
What is checkout.com and what does checkout.com do?
Checkout.com is a global payment platform that helps businesses accept payments, manage risk, and expand into new markets. It supports various payment methods, currencies, and fraud prevention tools. However, some users report complicated fees and slow support.
How does checkout.com integrate with other tools?
Checkout.com integrates with other tools through its custom API. This allows businesses to connect with various platforms, enhancing functionality and streamlining processes like accounting and CRM software. It also supports mobile payments via Apple Pay and Google Pay.
What the main competitors of checkout.com?
Alternatives to Checkout.com include Planet Payments, MONEI, and AstroPay for payment processing, BILL for financial operations automation, and SAP Concur for expense management. Each competitor offers distinct features and caters to different business needs.
Is checkout.com legit?
Yes, Checkout.com is a legitimate payment processing platform. While some users report issues with support and fees, many praise its global reach, high approval rates, and effective fraud prevention. Consider if its focus on larger businesses aligns with your needs.
How much does checkout.com cost?
Checkout.com doesn't publicly disclose its pricing. Reach out to their sales team for custom quotes based on your business needs and transaction volume. Consider factors like payment methods and processing fees when evaluating if Checkout.com is worth it for your business.
Is checkout.com customer service good?
Checkout.com's customer service receives mixed reviews. While some praise the helpful and readily available support team and account managers, others report slow response times, unhelpful replies, and difficulty contacting support. Some also mention poor communication regarding account terminations and payment holds.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.